Oktay Turetken
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Eindhoven University of Technology (TU/e)School of Industrial EngineeringInformation Systems Group T: +31 40-247 2617o.turetken at gmail.com o.turetken at tue.nl
Oktay Turetken is a Full Professor in Information Systems - Business Model Engineering at Eindhoven University of Technology (TU/e) and the Chair of the Industrial Engineering Bachelor Program in the Department of Industrial Engineering and Innovation Sciences. He is also a member of the European Research Center for Information Systems (ERCIS) in Münster, Germany.
Oktay's research assumes that addressing today’s societal, environmental, and business challenges requires not only technological innovation but also engineered business models—systematically designed and managed structures that enable value co-creation across diverse stakeholders. Therefore, he focuses on engineering business models for sustainable digital solutions, with an emphasis on collaborative business models that enable multi-stakeholder value co-creation. He develops methods and tools to support their design, evaluation, performance management, implementation, and evolution. These methods also involve aligning these business models with organizational processes and digital infrastructures, including underlying IT systems, to ensure their sustained success and resilience amid change and disruption. Additionally, his research involves developing organizational capabilities and maturity modes to help firms manage their efforts in advanced data analytics/AI, business models, and processes. The ultimate objective of his research is to help organizations in sustainable digital transformation that delivers real impact. His work is funded through national and EU research grants and is published in leading international journals such as Business & Information Systems Engineering, Business Process Management Journal, and Information and Software Technology.
Oktay Turetken has a PhD degree in Information Systems. From 2008 until late 2012, he worked as a research fellow at the European Research Institute in Service Science at Tilburg University, where he participated in EU-funded FP7 research projects on service science and business process management. Between 1999 and 2008, he worked as a consultant in software and systems engineering in industry, and participated in and led a number of projects on enterprise resource planning system implementation, process improvement and automation, large-scale software-intensive system specification and acquisition, and project & portfolio management system implementation. In 2007 and 2008, he was an adjunct lecturer at METU Informatics Institute.
Since 2014, he has led and worked on several projects, particularly in the mobility domain. He is an Expert Member of the “Foresight Group of Mobility for People and Goods” at the European Automotive Research Partners Association (EARPA, an EU body). He is also a member of the MaaS Alliance - Business Models and Governance Working Group (MaaS Alliance is a public-private partnership aimed at creating and advancing the foundations for a successful implementation and take-up of MaaS - Mobility-as-a-Service in Europe).
TEACHING
TEACHING
@ TU/e
Business Process Management (1BM05)
Business Analysis for IT Systems (1BM20)
Digitalization and Enterprise Systems (1BK70)
Green and Digital Transformation (1BM150)
Business Enabling Systems (1BK30)
Enterprise Information Systems (1BM62)
Professional
Business Model Management
Business Process Management
PREVIOUSLY
Academic
Software Engineering
IS/Software Project Management
Software Process Improvement
Software Requirements Engineering
Management Information Systems
Enterprise Information Systems
Professional
Business Model Management
Business Process Modelling and Improvement
Process Improvement, Measurement and Analysis
Enterprise Modelling
Oracle E-Business Suite (ERP) - HR and Financials
Portfolio and Project Management with CA Clarity PPM
Google Sites
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