160D: Technology Staffing and Levels of Support

1:00 - 1:45 pm

Technology Staffing and Levels of Support

You probably don’t have enough staff but you still have all the responsibilities (and more.) Learn how to do more with less and how to make the case for help (outsourcing) when you really need it. We will also look at service level agreements as a way of helping make the case for increasing help for your department.

Presenter: Shannon Degan, Jackson County ISD

Director of Technology / REMC 15

Jackson County Intermediate School District<http://jcisd.org>

Phone: 517.768.5202 | Fax: 517.768.5213

Links to Docs:

https://drive.google.com/folderview?id=0B8tH1p2BGhwsalZBVEotNnI3Zzg&usp=sharing

See 160Db for all handouts.