this is still a work in progress....
With Call Privacy service, if you answer the call, you will be able to hear the recorded name without
the caller knowing that you answered. You will have the option to accept the call, reject it or send it
to your voice mailbox (if you also subscribe to Call Answer or Call Answer Message Manager service).
Call Privacy service also allows you to set a “Friends & Family Passcode” so friends and family members
who call from private or unknown numbers can get through immediately without being intercepted by
Call Privacy service and without being prompted for their name.
In addition, Call Privacy service gives you the ability to screen out unwanted callers by redirecting these
callers to a courteous Bell recording. And, if you’re a Call Answer or Call Answer Message Manager subscriber,
you can have Call Privacy service send calls directly to your voice mailbox without the phone ringing,
giving you “peace and quiet” from the phone when you want it, for a period of time which you decide.
Call Privacy service intercepts calls that do not display a phone number. Calls displaying an unknown
or private name with an identified number will not be intercepted by Call Privacy service and will be
let through.
To set a three-digit Friends & Family Passcode OR to set “peace & quiet” time
(the second feature is only available if you also subscribe to Call Answer or Call Answer Message Manager
service):
• Lift the receiver and press *11 (if you are a Call Answer or Call Answer Message Manager subscriber, press #
upon hearing the service introduction prompt). Listen to the voice announcements for instructions.
To screen out certain unwanted numbers:
• Lift the receiver and press *60. Listen to the voice announcements for instructions.
How to set up Call Answer service for the first time:
1 From home, dial *98 or the access code provided by the Bell
representative when you subscribed to the service. Your mailbox
number is always your telephone number.
2 Enter your temporary password, which is the same as your
telephone number.
3 Enter a new password – It can be any combination of 4 to
15 digits not beginning with 0.
4 Record your name or telephone number as a personal
identification.
5 Record a greeting that callers will hear when Call Answer
service picks up. If you prefer, you may use the system’s
prerecorded greeting.
6 Press the * key to exit. Your Call Answer voice mail is now
ready to automatically answer your calls.
Change number of rings
Enter *94. After 3 beeps, enter the number of times you want the phone
to ring before taking messages (0 to 9).
Change your personal greeting
Enter *98 followed by your password. Respond to the voice prompts in
the following order: 4, 3, 1, 2, record, #.
Change your pre-recorded name
or phone number
Enter *98 followed by your password. Respond to the voice prompts in
the following order: 4, 3, 3, new name, #.
Change your password
Enter *98 followed by your password. Respond to the voice prompts in
the following order: 4, 2, 1 (4, 2, 1, 1 for Call Answer Message Manager
subscriber), new password, #.
Know who called and when
Press 5 during playback or at message end for time, date, length of message
and caller’s number (if available).
Skip another Call Answer
subscriber’s greeting
Press # at the start of their greeting and leave your message after the tone.
Change your mind and change
your message
When you finish recording a message for another subscriber, press 1 and
follow the prompts.
Skip to the end of your message
Pressing 3, 3 will bring you to the end of the message. Then you can reply,
forward, erase or save it.
Call Answer Message
Manager offers all the
convenient features of
Call Answer as well as time
saving features such as screen
a message while it's being left,
additional mailboxes, Pager
Notification & Free Universal
Messaging within your home
province to help you better
manage your messaging needs. (*98)
Exclusive to Call Answer Message Manager- Time Saver Features
Follow these steps to use or set up these exclusive features
Screen messages while they are being left. After the short ring, pick up the receiver and listen. Intercept the
message and speak to the caller by pressing the switchhook, Link, or flash button or hang up and let the service
record the message.
Retrieve messages from anywhere. And save time or possibly a long distance charge by determining with the
number of rings when there are new messages. Before leaving home, enter *97 and hang up after 2 beeps to turn
the feature on. When you call to check for new messages:
1. If Call Answer Message Manager service kicks in after 2 rings, you have new messages. When you hear your
greeting, press 9.
2. If you have no new messages, it kicks in after the fourth ring. Hang up before connecting to avoid long distance
charges and/or pay phone charges. To turn this feature off upon return: Enter *97. Hang up after 4 beeps.
Pager Notification option
To program or change the message notification schedule: Enter *98, password, then 4, 4. Next, follow the
instructions for entering your pager number, notification schedule and other preferences. Ensure you press 1, 1
when prompted to turn on Outcall Notification.
To set a three-digit Friends & Family Passcode OR to set “peace & quiet” time
(the second feature is only available if you also subscribe to Call Answer or Call Answer Message Manager
service):
• Lift the receiver and press *11 (if you are a Call Answer or Call Answer Message Manager subscriber, press #
upon hearing the service introduction prompt). Listen to the voice announcements for instructions.
To screen out certain unwanted numbers:
• Lift the receiver and press *60. Listen to the voice announcements for instructions.