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customer-service-rep-details

Do you enjoy helping others? We want to hear from you!


This is your opportunity to join a team dedicated in assisting customers with problems, billing, cancelations and other queries. We are looking for well-qualified prospects to assist spearhead our customer care department.

We require a CUSTOMER CARE SUPPORT who can supply timely and precise information to our consumers and offer them services according to their requirements. Our objective is to put the client at the center of whatever we do by way of wonderful interaction. To construct relying on relationships by providing the very best customer service.
Here are some examples of what not needing... lol ...



Our company is built on quality. We follow a culture that values development, achievement and variety. Customer Service is extremely important to us considering that it's the first-line of contact with consumers, setting the tone for how consumers will view the business. The information you provide will assist them make much better decisions in every deal.

RESPONSIBILITIES INCLUDE:

Attracting potential customers by answering product and service questions
Recommending other products and services by analysing customer needs
Building trusting relationships through open communication
Opening new customer accounts
Maintaining customer records by updating account information
Resolving customer complaints and provides appropriate solutions
Keeping records of customer interactions
Following up to ensure resolution
Preparing product or service reports
We need your passion in communication, compassion and people skills. Your role is to act as a liaison between the customers and the business, supplying product/services details and fixing any emerging problems with effectiveness.

You will be working full-time working carefully with the Team Leader, senior level Client service Representatives and sales personnel to make sure client satisfaction. We require somebody who can work individually with little oversight. A team player with fantastic people abilities and a fast-learner. Independent judgment and discretion are required to fix nonroutine matters.

JOB SKILLS AND REQUIREMENTS:

Proven customer support experience
General knowledge of business operating procedures
Computer skills including ability to input, edit, save and retrieve data
Ability to listen and communicate effectively
Possess strong problem solving skills
Attention to detail, organization and memory skills
Detail oriented and works with a high degree of accuracy
Handles confidential financial and personal information appropriately
Ability to handle stressful and difficult situations
Ability to multi-task, prioritise, and manage time effectively
Interacts well with people of all ages and diverse backgrounds
We want to fill this position with an amazing person that we can work with for many years to come. Work with us and in return, we will help you advance your career through the training and skill development programs we provide.

Your start date? Immediately upon Hire!

Compensation: DOE

PLEASE DO NOT SUBMIT YOUR APPLICATION HERE!

PLEASE DO NOT CALL THE OFFICE!

Follow the application instructions above!

Job Type: Full-time

Salary: $10.00 to $14.00 /hour








Thank you for your interest...if you are interested please email your resume to midwestplumb@gmail.com.  We will be going thru resumes and will contact you if you make it to the interview process.  Once again please do not call the number as this is our dispatch number and not job number.