Anna T. Mayo


PhD Candidate, Organizational Behavior & TheoryTepper School of Business, Carnegie Mellon University

Research Interests


Teamwork & CoordinationDynamic Team MembershipHealthcare TeamsCollective Intelligence

Research Overview


Using both lab- and field-based research, I study organizational teamwork. I am particularly interested in how characteristics of team members, the team structure, and early team events affect how teams coordinate and use available resources. In my dissertation work, I study how teams that lack some formal structures (e.g., longevity, clear membership boundaries) are able to coordinate despite their lack of those structures. Specifically, through a qualitative study and a field experiment, I use the setting of medical inpatient teams to explore how an initial and brief team "launch" can allow these highly dynamic teams to coordinate, learn, and provide efficient patient care.
Dissertation committee: Anita Woolley (chair), Linda Argote, Brandy Aven, Amy Edmondson, & Christoph Riedl
I also explore teamwork in teams that have fairly stable membership and a clearly defined team boundary. I have examined, for example, how hierarchy, diversity, communication patterns, and collective intelligence relate to a team’s ability to use its resources effectively.
I use a variety of methods in my research, including lab and field experiments, surveys, analyses of archival data, and qualitative methods. My field work has been in the context of healthcare teams, financial-sales teams, and product-development teams working in a professional graduate program.
For additional details, see my Research and Publications page and my full CV.

Background


I earned a B.A. in Psychology from Denison University, magna cum laude, with a minor in Economics and focus in Organizational Studies.
I have several years of experience working for a startup in the human-services nonprofit sector in Washington, D.C.