Services & Specialties: Engineering, ISO Documentation & Auditing, Integrated Logistics Support, & Quality Assurance

ENGINEERING Services:

  • Availability, Maintainability & Reliability plans & predictions
  • Design Review support
  • Failure Modes & Effects Analyses
  • HTSUS product classification to support accurate importation of your products at the minimal applied duty
  • Project/Product planning (DVT, EVT, PVT, & MP) to End of Life (EOL)
  • Preparation of product Safety (MIL-STD-882) & Regulatory (FCC, UL, etc.) compliance documents to include medical device review and filing
  • Performing engineering design calculation for reliability, maintainability, and availability (i.e. MIL-HDBK-217*)
  • Preparation of product User Guides, Quick Start Guides & Service Manuals
  • Software User Testing for your GUI
  • Product UPC label support with GS1-US
  • US Government Section 508 product compliance review & document preparation

INTEGRATED LOGISTIC SUPPORT (ILS) Services:

  • Integrated Support Plans (ISP)
  • Integrated Logistic Support Plans (ILSP)
  • Level of Repair Analysis (LORA) Plans
  • Logistic Support Analysis (LSA) Plans
  • Long Lead Time Items Lists (LLTIL)
  • Recommended Spare Parts Lists (RSPL)
  • Test Equipment (TE) Identification for organizational, intermediate & depot

QUALITY ASSURANCE Services:

  • Import-Export Manual preparation for C-TPAT compliance
  • Quality & Environmental Management System's manual preparation/maintenance
  • Quality Assurance Plans
  • Quality Assurance Inspection Procedures & Acceptance Criteria to your specifications
  • Quality Assurance Test documentation

ISO DOCS & AUDITING Services

    • AS9100C Internal Auditing
  • ISO 9001:2008 Quality Management System implementation
  • ISO 13485 system implementation & FDA 510(K) medical device familiarity
  • ISO 14001:2004 Environmental Management System implementation
  • Auditing (internal/external/third party) to ISO 9001/ISO 14001 standards for vendor & supplier systems

What makes us different, you ask? Multi-lingual team with over 20 years of experience in development and delivery of contractual data for foreign governments and the US Government/Military, together with an additional 12 years in consumer electronic's (monitors, projectors, HD televisions and computer peripherals) compliance, documentation, warranty support & after sales service.