Research Articles
IT Project Escalation
Keil, M., Truex, D.P., and Mixon, R., "The Effects of Sunk Cost and Project Completion on Information Technology Project Escalation," IEEE Transactions on Engineering Management, Vol. 42, No. 4 (November), 1995, pp. 372-381.
Keil, M., Mixon, R., Saarinen, T., and Tuunainen, V., "Understanding Runaway IT Projects: Results from an International Research Program Based on Escalation Theory," Journal of Management Information Systems, Vol. 11, No. 3, 1995, pp. 67-97.
Keil, M., "Pulling the Plug: Software Project Management and the Problem of Project Escalation," MIS Quarterly, Vol. 19, No. 4, (December 1995), pp. 421-447. This article was reprinted in Computing Calamities: Lessons Learned From Products, Projects, and Companies that Failed, by Robert L. Glass. Upper Saddle River, NJ: Prentice-Hall, Inc., 1999, pp. 220-254.
Keil, M., and Mann, J., "The Nature and Extent of IT Project Escalation: Results From a Survey of IS Audit and Control Professionals (Part 1)," IS Audit and Control Journal, Volume I, 1997, pp. 40-48.
Keil, M., and Mann, J., "The Nature and Extent of IT Project Escalation: Results From a Survey of IS Audit and Control Professionals (Part 2)," IS Audit and Control Journal, Volume II, 1997, pp. 66-69.
Keil, M., and Flatto, J., "Information Systems Project Escalation: A Reinterpretation Based on Options Theory," Accounting, Management and Information Technologies, Vol. 9, No. 2 (April-June), 1999, pp. 115-139.
Keil, M., and Robey, D., "Turning Around Troubled Software Projects: An Exploratory Study of the Deescalation of Commitment to Failing Courses of Action," Journal of Management Information Systems, Vol. 15, No. 4 (Spring), 1999, pp. 63-87.
Keil, M., Mann, J., and Rai, A., "Why Software Projects Escalate: An Empirical Analysis and Test of Four Theoretical Models," MIS Quarterly, Vol. 24, No. 4 (December), 2000, pp. 631-664.
Montealegre, R., and Keil, M. "De-escalating Information Technology Projects: Lessons from the Denver International Airport," MIS Quarterly, Vol. 24, No. 3 (September), 2000, pp. 417-447. Note: This paper also appears in Megaproject Planning and Management: Essential Readings, Edited by Bent Flyvbjerg, Edward Elgar Publishing, 2014.
Keil, M., Tan, B.C.Y., Wei, K.K., Saarinen, T., Tuunainen, V., and Wassenaar, A., "A Cross-Cultural Study on Escalation of Commitment Behavior in Software Projects," MIS Quarterly, Vol. 24, No. 2 (June), 2000, pp. 299-325.
Keil, M., Wallace, L., Turk, D., Dixon-Randall, G., and Nulden, U., "An Investigation of Risk Perception and Risk Propensity on the Decision to Continue a Software Development Project," The Journal of Systems and Software, Vol. 53, No. 2 (August), 2000, pp. 145-157.
Keil, M., and Montealegre, R., "Cutting Your Losses: Extricating Your Organization When a Big Project Goes Awry," Sloan Management Review, Vol. 41, No. 3 (Spring), 2000, pp. 55-68. This article was translated into German and republished in Harvard Business Manager, June 2000, www.manager-magazin.de/harvard.
Keil, M., Rai, A., Mann, J., and Zhang, P. "Why Software Projects Escalate: The Importance of Project Management Constructs," IEEE Transactions on Engineering Management, Vol. 50, No. 3 (August) 2003, pp. 251-261. Note: This article received the IEEE Transactions on Engineering Management Best Paper of 2003 Award.
Zhang, P., Keil, M., Rai, A., and Mann, J., "Predicting Information Technology Project Escalation: A Neural Network Approach," European Journal of Operational Research, Vol. 146, No. 1, 2003, pp. 115-129.
Mähring M., Holmström, J., Keil, M., and Montealegre, R., "Trojan Actor-Networks and Swift Translation: Bringing Actor-Network Theory to IT Project Escalation Studies," Information Technology & People, Vol. 17, No. 2, 2004, pp. 210-238.
Truex, D., Holmström, J., and Keil, M., "Theorizing in Information Systems Research: A Reflexive Analysis on the Adaptation of Social Theory to Information Systems Research," Journal of the Association for Information Systems, Vol. 7, No. 12, 2006, pp. 797-821.
Tiwana, A., Keil, M., and Fichman, R.G., "IS Project Continuation in Escalation Situations: A Real Options Model," Decision Sciences, Vol. 37, No. 3 (August), 2006 pp. 357-391. Note: This paper received the 2006 Decision Sciences Journal Best Article Award.
Keil, M., Depledge, G., and Rai, A., "Escalation: The Role of Problem Recognition and Cognitive Bias," Decision Sciences, Vol. 38, No. 3, 2007, pp. 391-421.
Wang, J., and Keil, M., "A Meta-Analysis Comparing the Sunk Cost Effect for IT and Non-IT Projects," Information Resources Management Journal, Vol. 20, No. 3 (July – September), 2007, pp. 1-18. Note: This paper was also republished as Chapter X in "Best Practices and Conceptual Innovations in Information Resources Management: Utilizing Technologies to Enable Global Progressions," edited by Mehdi Khosrow-Pour, Information Science Reference (an imprint of IGI Global), Hershey, PA, 2009.
Mähring, M., Keil, M., Mathiassen, L., and Pries-Heje, J., "Making IT Project De-Escalation Happen: An Exploration into Key Roles," Journal of the Association for Information Systems, Vol. 9, No. 8, 2008, pp. 462-496.
Mähring, M., and Keil, M., "Information Technology Project Escalation: A Process Model," Decision Sciences, Vol. 39, No. 2, 2008, pp. 239-272. Note: This paper received the 2008 Decision Sciences Journal Best Article Award.
Flynn, D., Pan, G., Keil, M., and Mähring, M., “De-Escalating IT Projects: The DMM Model,” Communications of the ACM, Vol. 52, No. 10, 2009, pp. 131-134.
Keil, M., and Mähring, M., "Is Your Project Turning into a Black Hole?," California Management Review, Vol., 53, No. 1, Fall 2010, pp. 6-31.
Park, S.C., Keil, M., Kim, J.U., and Bock, G.W., "Understanding Overbidding Behavior in C2C Auctions: An Escalation Theory Perspective," European Journal of Information Systems, Vol. 21, No. 6, November 2012, pp. 643-663.
Lee, J.S., Keil, M., and Kasi, V., "The Effect of an Initial Budget and Schedule Goal on Software Project Escalation," Journal of Management Information Systems, Vol. 29, No. 1, Summer 2012, pp. 53-77.
Lee, J.S., Keil, M., and Wong, E.K.F., "The Effect of Goal Difficulty on Escalation of Commitment," Journal of Behavioral Decision Making, Vol. 28, No. 2, April 2015, pp. 114-129.
Lee, H.K., Lee, J.S., and Keil, M., "Using Perspective-Taking to De-escalate Launch Date Commitment for Products with Known Software Defects," Journal of Management Information Systems, Vol. 35, No. 4, 2018, pp. 1251-1276.
Lee, J.S., and Keil, M., "The Effects of Relative and Criticism-based Performance Appraisals on Task-level Escalation in an IT project: A Laboratory Experiment," European Journal of Information Systems, Vol. 27, No. 5, 2018, pp. 551-569.
Lee, J.S., Keil, M., and Wong, E.K.F., "Does a Tired Mind Help Avoid a Decision Bias? The Effect of Ego Depletion on the Escalation of Commitment," Applied Psychology: An International Review, Vol. 67, No. 1, 2018, pp. 171-185.
Lee, J.S., Keil, M., and Park, S.C., "The Role of Evaluability Bias and the Fairness Effect in Escalation of Commitment to a Troubled Software Product Development Project," Journal of the Association for Information Systems, Vol. 20, No. 12, December 2019, pp. 1774-1793.
Lee, J.S., Keil, M., and Wong E.K.F. "When a Growth Mindset Can Backfire and Cause Escalation of Commitment to a Troubled IT Project," Information Systems Journal, Vol. 31, No. 1, January 2021, pp. 7-32.
Benschop, N., Nuijten, A.L.P., Keil, M., Rohde, K.I.M., Lee, J.S., Commandeur, H.R., "Construal Level Theory and Escalation of Commitment," Theory and Decision, Vol. 91, No. 1, July 2021, pp. 135-151.
Keil, M., "When Good Theories Backfire," Project Management Journal, Vol. 53, No. 2, 2022, pp. 107-112.
Benschop, N., Nuijten, A.L.P., Hilhorst, C.A.R., and Keil, M., "Undesirable Framing Effects in Information Systems Projects: Analysis of Adjective Usage in IS Project Business Cases," Information & Management, Vol. 59, No. 3, April 2022, pp. 1-11.
Benschop, N., Nuijten, A.L.P., Keil, M., Wilmink, K., and Commandeur, H.R., “The Effect of Project Names on Escalation of Commitment in Information Systems Projects,” Project Management Journal, Vol. 54, No. 4, 2023, pp. 349-365.
IT Project Status Reporting
Smith, H.J., Keil, M., and Depledge, G., 2001. "Keeping Mum as the Project Goes Under: Towards an Explanatory Model," Journal of Management Information Systems, Vol. 18, No. 2 (Fall), 2001, pp. 189-228.
Keil, M., and Robey, D., "Blowing the Whistle on Troubled Software Projects," Communications of the ACM, Vol. 44, No. 4 (April), 2001, pp. 87-93.
Snow, A.P., and Keil, M., "The Challenge of Accurate Software Project Status Reporting: A Two-Stage Model Incorporating Status Errors and Reporting Bias," IEEE Transactions on Engineering Management, Vol. 49, No. 4, November 2002, pp. 491-504.
Snow, A., and Keil, M., "A Framework for Assessing the Reliability of Software Project Status Reports," Engineering Management Journal, Vol. 14, No. 2, June 2002, pp. 20-26.
Tan B.C.Y., Smith, H.J., Keil, M., and Montealegre, R., "Reporting Bad News about Software Projects: Impact of Organizational Climate and Information Asymmetry in an Individualistic and a Collectivistic Culture," IEEE Transactions on Engineering Management, Vol. 50, No. 1 (February), 2003, pp. 64-77.
Smith, H.J., and Keil, M., "The Reluctance to Report Bad News on Troubled Software Projects: A Theoretical Model," Information Systems Journal, Vol. 13, No. 1, January 2003, pp. 69-95.
Keil, M., Smith, H.J., Pawlowski, S., and Jin, L, "’Why Didn’t Somebody Tell Me?’: Climate, Information Asymmetry, and Bad News About Troubled Projects," The DATA BASE for Advances in Information Systems, Vol. 35, No. 2, Spring 2004, pp. 65-84.
Cuellar, M.J., Keil, M., and Johnson, R.D. "The Deaf Effect Response to Bad News Reporting in Information Systems Projects." e-Service Journal, Vol. 5, No. 1, 2006, pp. 75-97.
Snow, A., Keil, M., and Wallace, L., "The Effects of Optimistic and Pessimistic Biasing on Software Project Status Reporting," Information & Management, Vol. 44, No. 2, 2007, pp. 130-141.
Keil, M., Im, G., and Mähring, M., "Reporting Bad News on Software Projects: The Effects of Culturally Constituted Views of Face-Saving," Information Systems Journal, Vol. 17, No. 1, 2007, pp. 59-87.
Park, C., Im, G., and Keil, M., "Overcoming the Mum Effect in IT Project Reporting: Impacts of Fault Responsibility and Time Urgency," Journal of the Association for Information Systems, Vol. 9, No. 7, 2008, pp. 409-431.
Park, C., and Keil, M., "Organizational Silence and Whistle-Blowing on IT Projects: An Integrated Model," Decision Sciences, Vol. 40, No. 4, November 2009, pp. 901-918.
Park, C., Keil, M., and Kim, J.W., "The Effect of IT Failure Impact and Personal Morality on IT Project Reporting Behavior," IEEE Transactions on Engineering Management, Vol. 56, No. 1, 2009, pp. 45-60.
Keil, M., and Park, C., "Bad News Reporting on Troubled IT Projects: Reassessing the Mediating Role of Responsibility in the Basic Whistleblowing Model," The Journal of Systems and Software, Vol. 83, No. 11, November 2010, pp. 2305–2316.
Keil, M., Tiwana, A., Sainsbury, R., and Sneha, S., "Towards a Theory of Whistleblowing Intentions: A Benefit-to-cost Differential Perspective," Decision Sciences, Vol. 41, No. 4, November 2010, pp. 787-812.
Keil, M., Smith, H.J., Iacovou, C.L., and Thompson, R.L., "The Dynamics of IT Project Status Reporting: A Self-Reinforcing Cycle of Distrust," Journal of the Association for Information Systems, Vol. 15, No. 12, December 2014, pp. 879-912.
Lee, J.S., Cuellar, M.J., Keil, M., and Johnson, R.D., "The Role of a Bad News Reporter in Information Technology Project Escalation: A Deaf Effect Perspective," The DATA BASE for Advances in Information Systems, Vol. 45, No. 3, August 2014, pp. 8-29.
Keil, M., Smith, H.J., Iacovou, C.L., and Thompson, R.L., "The Pitfalls of Project Status Reporting," MIT Sloan Management Review, Vol. 55, No. 3 (Spring), 2014, pp. 57-64.
Wang, J., Keil, M., and Wang, L., "The Effect of Moral Intensity on IT Employees’ Bad News Reporting Intentions: A Conjoint Experiment Involving Safety-Critical Systems," Journal of Computer Information Systems, Vol. 55, No. 3, Spring 2015, pp. 1-10.
Nuijten, A., Keil, M., and Commandeur, H., "Collaborative Partner or Opponent: How the Messenger Influences the Deaf Effect in IT Projects," European Journal of Information Systems, Vol. 25, No. 6, 2016, pp. 534-552.
Lee, H.K., Keil, M., Smith, H.J., Sarkar, S., "The Roles of Mood and Conscientiousness in Reporting of Self-Committed Errors on IT Projects," Information Systems Journal, Vol. 27, No. 5, September 2017, pp. 589-617.
Wang, J., Keil, M., Oh, L.B., and Shen, Y., "Impacts of Organizational Commitment, Interpersonal Closeness, and Confucian Ethics on Willingness to Report Bad News in Software Projects," Journal of Systems and Software, Vol. 125, March 2017, pp. 220-233.
Keil, M., Park, E., and Ramesh, B., "Violations of Health Information Privacy: The Role of Attributions and Anticipated Regret in Shaping Whistleblowing Intentions," Information Systems Journal, Vol 28, No. 5, September 2018, pp. 818-848.
Nuijten, A., Keil, M., Sarens, G., and van Twist, M. "Partners or Opponents: Auditor-Manager Relationship Dynamics following the Deaf Effect in Information System Projects," Managerial Auditing Journal, Vol. 34, No. 9, 2019, pp. 1073-1100.
IT Project Risk
Cule, P., Schmidt, R., Lyytinen, K., and Keil, M., "Strategies for Heading Off IS Project Failure," Information Systems Management, Vol. 17, No. 2 (Spring), 2000, pp. 65-73.
Schmidt, R., Lyytinen, K., Keil, M., and Cule, P., "Identifying Software Project Risks: An International Delphi Study," Journal of Management Information Systems, Vol. 17, No. 4 (Spring), 2001, pp. 5-36.
Keil, M., Tiwana, A., and Bush, A., 2002. "Reconciling User and Project Manager Perceptions of IT Project Risk: A Delphi Study," Information Systems Journal, Vol. 12, No. 2, April 2002, pp. 103-119.
Tiwana, A., and Keil, M., "The One-Minute Risk Assessment Tool," Communications of the ACM, Vol. 47, No. 11 (November), 2004, pp. 73-77. This article was republished by ACM and appeared in ACM Queue, Vol. 2, No. 9 (December/January), 2004-2005.
Wallace, L., Keil, M., and Rai, A., "Understanding Software Project Risk: A Cluster Analysis," Information & Management, Vol. 42, No. 1, December 2004, pp. 115-125.
Wallace, L., Keil, M., and Rai, A., "How Software Project Risk Affects Project Outcomes: An Investigation of the Dimensions of Risk and an Exploratory Model," Decision Sciences, Vol. 35, No. 2 (Spring), 2004, pp. 289-321.
Wallace, L., and Keil, M. "Software Project Risks and their Impact on Outcomes," Communications of the ACM, Vol. 47, No. 4 (April), 2004, pp. 68-73.
Tiwana, A., and Keil, M., "Functionality Risk in Information Systems Development: An Empirical Investigation," IEEE Transactions on Engineering Management, Vol. 53, No. 3, 2006, pp. 412-425.
Du, S., Keil, M., Mathiassen, L., Shen, Y., and Tiwana, A., "Attention-Shaping Tools, Expertise, and Perceived Control in IT Project Risk Assessment," Decision Support Systems, Vol. 43, No. 1, 2007, pp. 267-283.
Keil, M., Li, L., Mathiassen, L., and Zheng, G., "The Influence of Checklists and Roles on Software Practitioner Risk Perception and Decision-Making," The Journal of Systems and Software, Vol. 81, No. 6, 2008, pp. 908-919.
Liu, S., Zhang, J., Keil, M., and Chen, T., "Comparing Senior Executive and Project Manager Perceptions of IT Project Risk: A Chinese Delphi Study," Information Systems Journal, Vol. 20, No. 4, July 2010, pp. 319-355.
Keil, M., Rai, A., and Liu, S., "How User Risk and Requirements Risk Moderate the Effects of Formal and Informal Control on the Process Performance of IT Projects," European Journal of Information Systems, Vol. 22, No. 6, November 2013, pp. 650-672.
Sambhara, C., Keil, M., Rai, A., and Kasi, V., "Risks and Controls in Internet Enabled Reverse Auctions: Perspectives from Buyers and Suppliers," Journal of Management Information Systems, Vol. 34, No. 4, 2017, pp. 1113-1142.
Nuijten, A., Keil, M., Van der Pijl, G., and Commandeur, H., "IT Manager’ vs. IT Auditors’ Perceptions of Risks: An Actor-Observer Asymmetry Perspective," Information & Management, Vol. 55, No. 1, January 2018, pp. 80-93.
Lee, J.S., Keil, M., and Shalev, E. “Seeing the Trees or the Forest? The Effect of IT Project Managers’ Mental Construal on IT Project Risk Management Activities,” Information Systems Research, Vol. 30, No. 3, September 2019, pp. 1051-1072.
Tavares, B.G., Keil, M., Da Silva, C.E.S., De Souza, A.D., "A Risk Management Tool for Agile Software Development," Journal of Computer Information Systems, Vol. 61, No. 6, 2021, pp. 561-570.
Nuijten, A.L.P., Keil, M., and Zwiers, B., "Internal Auditors’ Perceptions of IT-related Risks: A Comparison Between General Auditors and IT Auditors," Journal of Information Systems, (forthcoming).
IT Project Control
Tiwana, A., and Keil, M., "Does Peripheral Knowledge Complement Control?," Strategic Management Journal, Vol. 28, No. 6, 2007, pp. 623-634.
Singh, R., Keil, M., and Kasi, V., "Identifying and Overcoming the Challenges of Implementing a Project Management Office," European Journal of Information Systems, Vol. 18, No. 5, 2009, pp. 409-427.
Tiwana, A., and Keil, M., "Control in Internal and Outsourced Systems Development Projects," Journal of Management Information Systems, Vol. 26, No. 3, 2010, pp. 9-44.
Gregory, R.W., Beck R., and Keil, M., "Control Balancing in Information Systems Development Offshoring Projects," MIS Quarterly, Vol. 37, No. 4, 2013, pp. 1211-1232.
Gregory, R.W., and Keil, M., "Blending Bureaucratic and Collaborative Management Styles to Achieve Control Ambidexterity in IS Projects," European Journal of Information Systems, Vol. 23, No. 3, May 2014, pp. 343-356.
Ko, D., Lee, G., Xia, W., and Keil, M. "Project Control, Coordination and Performance in Complex Information Systems Outsourcing," Journal of Computer Information Systems, Vol. 61, No. 3, 2021, pp. 256-266.
IT Project Manager Skills
Napier, N.P., Keil, M., and Tan, F.B., "IT Project Manager's Construction of Successful Project Management Practice: A Repertory Grid Investigation" Information Systems Journal, Vol. 19, No. 3, 2009, pp. 255-282.
Keil, M., Lee, H.K., and Deng, T., "Understanding the Most Critical Skills for Managing IT Projects: A Delphi Study of IT Project Managers," Information & Management, Vol. 50, No. 7, November 2013, pp. 398-414.
Other IT Project Management
Markus, M.L., and Keil, M., "If We Build It, They Will Come: Designing Information Systems That Users Want To Use," Sloan Management Review, Vol. 35, No. 4 (Summer), 1994, pp. 11-25.
Marchewka, J.T., and Keil, M., "A Portfolio Theory Approach For Selecting and Managing IT Projects," Information Resources Management Journal, Vol. 8, No. 4 (Fall), 1995, pp. 5-14.
Keil, M., and Carmel, E., "Customer-Developer Links in Software Development," Communications of the ACM, Vol. 38, No. 5 (May), 1995, pp. 33-44.
Kappelman, L.A., and Keil, M., "Solving the Year 2000 Computer Date Problem: The Critical Role of IS Audit and Control Professionals," IS Audit and Control Journal, Volume II, 1997, pp. 34-46.
Gallivan, M.J., and Keil, M., "The User-to-Developer Communication Process: A Critical Case Study," Information Systems Journal, Vol. 13, No. 1, January 2003, pp. 37-68.
Du, S., Johnson, R., and Keil, M., "Project Management Courses in IS Graduate Programs: What is being taught?" Journal of Information Systems Education, Vol 15, No. 2, 2004, pp. 181-187.
Keil, M., and Tiwana A., "Beyond Cost: The Drivers of COTS Application Value," IEEE Software, Vol. 22, No. 3 (May/June), 2005, pp. 64-69.
Fichman, R., Keil, M., and Tiwana, A., "Beyond Options Valuation: ‘Options Thinking’ in IT Project Management," California Management Review, Vol. 47, No. 2 (Winter), 2005, pp. 74-96.
Keil, M., and Johnson, R., "Teaching IT Project Management: The CIS Masters Level Course at Georgia State University," Journal of Informatics Education Research, Vol. 7, No. 1 (Spring/Summer), 2005, pp. 47-73.
Keil, M., and Tiwana, A., "Relative Importance of Evaluation Criteria for Enterprise Systems: A Conjoint Study," Information Systems Journal, Vol. 16, No. 3, 2006, pp. 237-262.
Johnson, R., Du, S., and Keil, M., "Model Curriculum Guidelines: Do Graduate IS Project Management Courses Conform?" Journal of Informatics Education Research, Vol. 8, No. 1, 2006, pp. 53-77.
Tiwana, A., Wang, J., Keil, M., and Ahluwalia, P., "The Bounded Rationality Bias in Managerial Valuation of Real Options: Theory and Evidence from IT Projects, Decision Sciences", Vol. 38, No. 1, 2007, pp. 157-181.
Kasi, V., Keil, M., Mathiassen, L., and Pedersen, K., "The Post Mortem Paradox: A Delphi Study of IT Specialist Perceptions," European Journal of Information Systems, Vol. 17, No. 1, 2008, pp. 62 - 78.
Bharadwaj, A., Keil, M., and Mähring, M., "The Effects of Information Technology Failures on the Market Value of Firms," The Journal of Strategic Information Systems, Vol. 18, No. 2, 2009, pp. 66-79. Note: This paper received the annual JSIS Best Paper Award.
Rai, R., Keil, M., Hornyak R., and Wüllenweber, K., "Hybrid Relational-Contractual Governance for Business Process Outsourcing," Journal of Management Information Systems, Vol. 29, No. 2, Fall 2012, pp. 215-259.
Gregory, R.W., Keil, M., Muntermann, J., and Mähring, M., "Paradoxes and the Nature of Ambidexterity in IT Transformation Programs," Information Systems Research, Vol. 26, No. 1, 2015, pp. 57-80. Note: This paper was selected as one of the 3 finalists for the European Research Paper of the Year 2016
Benschop, N., Nuijten, A., Hilhorst, C., and Keil, M., "Detection of Early Warning Signals for Overruns in IS Projects: Linguistic Analysis of Business Case Language," European Journal of Information Systems, Vol. 29, No. 2, 2020, pp. 190-202.
Wimelius, H., Mathiassen L., Holmström, J., and Keil, M., "A Paradoxical Perspective on Digital Technology Renewal," Information Systems Journal, Vol. 31, No. 1, January 2021, pp. 198-225.
Flyvbjerg, B., Budzier, A., Lee, J.S., Keil, M., Lunn, D., and Bester, D.W., "The Empirical Reality of IT Project Cost Overruns: Discovering A Power-Law Distribution," Journal of Management Information Systems, Vol. 39, No. 3, 2022, pp. 607-639.
Wolrave, B., Dolmans, S., van Oorschot, K.E., Nuijten, A.L.P., Keil, M, and van Hellemond, S. "Dysfunctional Agile Stage-Gate Hybrid Development: Keeping Up Appearances," International Journal of Innovation and Technology Management, Vol. 19, No. 3, 2022.
Liu, S., Keil, M., Wang, L., and Lu, Y., “Understanding Critical Risks of Business Process Outsourcing from the Vendor Perspective: A Dyadic Comparison Delphi Study,” Information & Management, Vol. 60, No. 6, September 2023, pp. 1-17.
Health Information Technology
Romanow, D., Rai, A., Keil, M., and Luxenberg, S., "Does Extended CPOE Use Reduce Patient Length of Stay?," International Journal of Medical Informatics, Vol. 97, January 2017, pp. 128-138.
Romanow, D., Rai, A., and Keil, M., "CPOE-Enabled Coordination: Appropriation for Deep Structure Use and Impacts on Patient Outcomes," MIS Quarterly, Vol 42, No. 1, March 2018, pp. 189-212.
Mishra, A.N., Tao, Y., Keil, M., and Oh, J.H., "Functional IT Complementarity and Hospital Performance in the U.S.: A Longitudinal Investigation," Information Systems Research, Vol. 33, No. 1, 2022, pp. 55-75.
Keil, M., Rai, A., Choi, H., and Mindel, V., "Understanding How Physician Perceptions of Job Demand and Process Benefits Evolve During CPOE Implementation," Health Systems, August 2022.
Tao, Y., Mishra, A., Masyn, K.E., and Keil, M., "Addressing Change Trajectories and Reciprocal Relationships: A Longitudinal Method for Information Systems Research," Communications of the Association for Information Systems, Vol. 50, Article 22, 2022.
Choi, H-Y., Keil, M., Baird, A.M., “Intention to Use Smartwatch Health Applications: A Regulatory Fit and Locus of Control Perspective,” Information & Management, Vol. 59, No. 6, September 2022, pp. 1-14.
Lee, J., Keil, M., Lee, J.S., Baird, A.M., and Choi, H., “Gender Effects on the Impact of Colorectal Cancer Risk Calculators on Screening Intentions: An Experimental Study,” JMIR Formative Research, Vol. 7:e37553
Technology Acceptance
Keil, M., Beranek, P.M., and Konsynski, B.R., "Usefulness and Ease of Use: Field Study Evidence Regarding Task Considerations," Decision Support Systems, Vol. 13, No. 1 (January), 1995, pp. 75-91.
Straub, D., Keil, M., and Brenner, W., "Testing the Technology Acceptance Model Across Cultures: A Three Country Study," Information & Management, Vol. 33, No. 11 (November), 1997, pp. 1-11.
Mathieson, K., and Keil, M., "Beyond the Interface: Perceived Ease of Use as a Function of Task/Technology Fit," Information & Management, Vol 34, No. 4, 1998, pp.221-230.
Gefen, D., and Keil, M., "The Impact of Developer Responsiveness on Perceptions of Usefulness and Ease of Use: An Extension of the Technology Acceptance Model," The DATA BASE for Advances in Information Systems, Vol. 29, No. 2 (Spring), 1998, pp. 35-49.
Campbell, M., Keil, M., and Boodraj, M., "The Impact of Behavioral Similarity on DSS Advice Acceptance: A Field Experiment," The DATA BASE for Advances in Information Systems, Vol. 53, No. 3, August 2022, pp. 10-25.
Digital Divide
Kvasny, L, and Keil, M., "The Challenges of Redressing the Digital Divide: A Tale of Two U.S. Cities," Information Systems Journal, Vol. 16, No. 1, 2006, pp. 23-53.
Hsieh, J.J. Po-An, Rai, A., and Keil, M., "Understanding Digital Inequality: Comparing Continued Use Behavioral Models of the Socio-economically Advantaged and Disadvantaged," MIS Quarterly, Vol. 32, No. 1, 2008, pp. 97-126.
Hsieh, J.J. Po-An, Rai, A., and Keil, M., "Addressing Digital Inequality for the Socio-Economically Disadvantaged Through Government Initiatives: Forms of Capital that Affect ICT Utilization," Information Systems Research, Vol. 22, No. 2, June 2011, pp. 233-253.
Hsieh, J.J., Keil, M., Holmstrom, J., and Kvasny, L., "The Bumpy Road towards Universal Access: An Actor-Network Analysis of a US Municipal Broadband Internet Initiative," The Information Society, Vol. 28, No. 4, 2012, pp. 264-283.
Information Privacy
Keil, M., Culnan, M., Dinev, T., and Xu, H. "Data Governance, Consumer Privacy, and Project Status Reporting: Remembering H. Jeff Smith," Invited paper for Information Systems Frontiers, Vol. 21, No. 6, December 2019, pp. 1207-1212.
Acquisti, A., Dinev, T., and Keil, M. "Editorial: Special Issue on Cyber Security, Privacy and Ethics of Information Systems," Invited editorial for Information Systems Frontiers, Vol. 21, No. 6, December 2019, pp. 1203-1205.
Alashoor, T., Keil, M., Smith, H.J., and McConnell, A.R., “Too Tired and in Too Good of a Mood to Worry about Privacy: Explaining the Privacy Paradox through the Lens of Effort Level in Information Processing,” Information Systems Research, Vol. 34, No. 4., December 2023, pp. 1415-1436. (Supplemental Material)
Other
Johnson, R.D., and Keil, M., "Media Richness Theory: Testing E-Mail vs. V-Mail for Conveying Student Feedback," Journal of Informatics Education Research, Vol. 4, No. 3, Fall 2002, pp. 15-24.
Keil, M., and Johnson, R.D., "Feedback Channels: Using Social Presence Theory to Compare Voice Mail to E-mail," Journal of Information Systems Education, Vol. 13, No. 4, 2002, pp. 295-301.
Rai, A., Tang, X., Brown, P., and Keil, M., "Assimilation Patterns in the Use of Electronic Procurement Innovations: A Cluster Analysis" Information & Management, Vol. 43, No. 3, 2006, pp. 336-349.
Iarossi, J., Miller, J., O’Connor, J., and Keil, M., "Addressing the Sustainability Challenge: Insights from Institutional Theory and Organizational Learning," Journal of Leadership, Accountability, and Ethics, Vol. 10, No. 1, 2013, pp. 76-91.
Beck, R., Rai, A., Fischbach, K., and Keil, M., "Untangling Knowledge Creation and Knowledge Integration in Enterprise Wikis," Journal of Business Economics, Vol 84, No. 4, May 2015, pp. 389-420.
Park, S.C., Keil, M., Kim, J.U., and Bock, G.W., "Winner’s Regret in Online C2C Auctions: An Automatic Thinking Perspective," Information Systems Journal, Vol. 26, No. 6, 2016, pp. 613-640.
O’Connor, J., and Keil, M., "The Effects of Construal Level and Small Wins Strategy on an Individual’s Commitment to an Environmental Initiative," Journal of Environmental Psychology, Vol. 52, October 2017, pp. 1-10.
Park, S.C., and Keil, M., "The Moderating Effects of Product Involvement on Escalation Behavior," Journal of Computer Information Systems, Vol. 59, No. 3, 2019, pp. 218-232.
Saffarizadeh, K., Keil, M., Boodraj, M., and Alashoor, T., ““My Name is Alexa. What’s Your Name?” The Impact of Reciprocal Self-Disclosure on Post-Interaction Trust in Conversational Agents,” Journal of the Association for Information Systems, Vol. 25., No. 3, pp. 528-568.