Research Interests
l Ethical use of Artificial Intelligence
l Humanlike technologies (E.g., AI, Robots, etc.) and Technology Humanness
l Smart Tourism & Smart Ocean Industries
l Online Words-of-Mouth (WOM) and Emotions in online content and collectives (e.g., online communities)
l Text analytics and Machine Learning
l The acceptance and impact of contactless technologies, smartphone applications, and smart devices
l Firms’ use of social media and social media adoption
Peer-reviewed Journals (Journal Ratings – A*, A, B, C – are based on the ADBC.com Business Journal List)
1. Tsui A., Lee K.Y., Gonzalez P., Yu B. (Forthcoming), “Examining Customers’ Intention of Continued Use and Cross-buying Intentions in Internet-only-Banks”, Asia Pacific Journal of Information Systems (C-Ranking)
2. Shin S.I., Hall D.J., Lee K.Y., and Han S. M., (2024) “Exploring Satisfaction with and Trust in Social Networking Sites through the Lens of Fan Pages: Uncertainty Reduction and General Systems Theory Perspective”, Information Technology and People (A-ranking)
3. Li L., Song Y.H., Soliman M., Lee K.Y., Lee M.W., and Yang S.B. (2024), “Customers’ Continued Adoption of Mobile Apps and Their Satisfaction with Restaurants: The Case of McDonald’s”, Pacific Asia Journal of the Association for Information Systems (B-Ranking)
4. Li P., Lee, S.Y., Chang Y.H., Yang S.B., and Lee K.Y. (2023), "What Makes Viewers Engage in Live Streaming Shopping during and after the Pandemic: An Affordance Perspective", Service Business (B-ranking)
5. Puri M., Lee K.Y., Deval H, Deng Qi, Gonzalez P., and Song Y.H., (2023) “Mobile Curated News Readers’ Intention to Read Full-length Articles: focusing on Heuristic and Systematic Factors”, Pacific Asia Journal of the Association for Information Systems (B-Ranking)
6. Lee H., Kang E., Lee K.Y., Lee M., Yang S.B., (2023), "Factors Influencing Post-Adoption Resistance to Self-Order Kiosks at Fast-Food Restaurants: A Focus on the New-Silver Generation", Journal of Smart Tourism.
7. Lee K.Y., Han S.M., Shin, S.I., and Yang S.B., (2022) “Investigating the net benefits of contactless technologies in quick-service restaurants: The moderating roles of social interaction anxiety and language proficiency”, Forthcoming, Internet Research (A-ranking)
8. Shin S.I., Lee K.Y., Hall D.J. (2022) “Examining the Role of Perceived Social Benefit and Trust Matter in Sustainability of Online Social Networking Community - Social Exchange Theory Perspective”, International Journal of Web Based Communities (B-ranking)
9. Lee M., Song Y.H., Lin Li, Lee K.Y., and Yang S.B. (2022) “Detecting fake reviews with supervised machine learning algorithms”, The Service Industry Journal (B-ranking)
10. Troise C., Tani M., Dana L.P., and Lee K.Y. (2022) “Social Media and Entrepreneurship: does it matter? Exploring the Impact of social media use on entrepreneurial orientation and entrepreneurial opportunities”, Journal of Small Business and Enterprise Development, August 2021, (C-ranking)
11. Chen Y., Sherren K., Smit M., and Lee K.Y. (2021) “Using social media images as data in social science research”, New Media and Society, August 2021, (Not rated in the ADBC, 5-year IF: 7.736, the number one journal in the field of communication)[1]
12. Lee K.Y., Sheehan L., Lee K., and Chang Y.H. (2021) “Investigation of the post-use phenomenon of AI-based Voice Assistant Systems (AIVAS): focusing on individual traits for technologies and ex-post expectations on users’ continuance and recommendation intentions”, Internet Research (A-ranking)
13. Li, L., Lee K.Y., Emokpae, E., and Yang S.B. (2021). “What Makes You Continuously Use Chatbot Services? Evidence from Chinese Online Travel Agencies”, Electronic Markets (A-ranking)
14. Kwon W.S., Lee M.W., Back K.J. and Lee K.Y. (2021). Assessing restaurant review helpfulness through big data: Dual-process and social influence theory, Journal of Hospitality and Tourism Technology (B-ranking)
15. Li L., Lee K.Y., Chang Y.H., Yang S.B, (2021). “Could Privacy Concerns for Traceable Information Trigger Information Privacy Protective Responses? Evidence from Electric Scooter Sharing Services”, Information Technology for Development (B-ranking)
16. Li, L., Lee, K. Y., Lee, M., & Yang, S. B. (2020). Unveiling the cloak of deviance: Linguistic cues for psychological processes in fake online reviews. International Journal of Hospitality Management, 87, 102468. (A*-ranking).
17. Lee, K., Lee, K. Y., & Sheehan, L. (2020). Hey Alexa! A magic spell of social glue?: Sharing a smart voice assistant speaker and its impact on users’ perception of group harmony. Information Systems Frontiers, 1-21. (A-ranking)
18. Yang, S. B., Lee, K. Y., & Chung, S. (2019). Smart Services and Internet of Things. Asia Pacific Journal of Information Systems, 29(3), 407-413. (C-ranking).
19. Cho, W. C., Lee, K. Y., & Yang, S. B. (2019). What makes you feel attached to smartwatches? The stimulus–organism–response (S–O–R) perspectives. Information Technology & People, 32-2, 319-343 (A-ranking)
20. Li, L., Lee, K. Y., & Yang, S. B. (2019). Exploring the effect of heuristic factors on the popularity of user-curated ‘Best places to visit’ recommendations in an online travel community. Information Processing & Management, 56-4, 1391-1408. (B-ranking)
21. Kim, S., Lee, K. Y., Koo, C., & Yang, S. B. (2018). Examining the influencing factors of intention to share accommodations in online hospitality exchange networks. Journal of Travel & Tourism Marketing, 35-1, 16-31. (A-ranking)
22. Kim, S. E., Lee, K. Y., Shin, S. I., & Yang, S. B. (2017). Effects of tourism information quality in social media on destination image formation: The case of Sina Weibo. Information & management, 54-6, 687-702. (A*-ranking).
23. Lee, K. Y., Lee, M., & Kim, K. (2017). The differential impacts of ‘communication’ and ‘computing’ functions in smartphones on individuals’ performance and the moderating role of organizational roles. Asia Pacific Journal of Information Systems, 27-4, 191-215. (C-ranking)
24. Lee, K. Y., Lee, M., & Kim, K. (2017). Are Smartphones helpful? An empirical investigation of the role of Smartphones in users' role performance. International Journal of Mobile Communications, 15-2, 119-143. (C-ranking, acknowledged by Dalhousie)
25. Shin, S. I., Lee, K. Y., & Yang, S. B. (2017). How do uncertainty reduction strategies influence social networking site fan page visiting? Examining the role of uncertainty reduction strategies, loyalty and satisfaction in continuous visiting behavior. Telematics and Informatics, 34-5, 449-462. (C-ranking)
26. Lee, K. Y., Jin, Y., Rhee, C., & Yang, S. B. (2016). Online consumers’ reactions to price decreases: Amazon’s Kindle 2 case. Internet Research, 26-4, 1001-1026 (A-ranking)
27. Lee, K. Y., & Yang, S. B. (2015). The role of online product reviews on information adoption of new product development professionals. Internet Research, 25-3, 435-452 (A-ranking)
28. Yang, S. B., Lee, K. Y., Animesh, A., & Akhlaghpour, S. (2015). Electronic Word of Mouth and User Generated Content. Asia pacific journal of information systems, 25-4, 712-718. (C-ranking)
29. Chung, S., Lee, K. Y., & Choi, J. (2015). Exploring digital creativity in the workspace: The role of enterprise mobile applications on perceived job performance and creativity. Computers in Human Behavior, 42, 93-109. (A-ranking)
30. Chung, S., Lee, K. Y., & Kim, K. (2014). Job performance through mobile enterprise systems: The role of organizational agility, location independence, and task characteristics. Information & Management, 51-6, 605-617. (A*-ranking)
31. Lee. K.Y. and Yang S.B. (2013) “An exploratory study on factors influencing online game developers’ knowledge adoption”, Korean Society for Computer Games, 26-1, 37-46
Manuscripts under Review or Revision
1. Shin S.I., Han S., Chang Y.H., and Lee K.Y., “Exploring the relationship between a mobile phone user’s relative advantage of watching TV content on a mobile phone and their watching behaviour; focusing on the moderating role of the paid contents platforms”, Conditionally accepted at Internet Research (A-Ranking)
2. Cen Y., Deng Q., Chen J., Lee K.Y., and Aghakhani, H., “The Effects of Streamer, Context, and Product on Consumers’ Purchase and Continuous Watching Intention in Livestreaming Commerce”, Under the 1st review at Journal of Retailing and Consumer Services
3. Lee K.Y., Deng Q., Zhuang Y., Kwon, E., Tsui A., Liu H., Nuzha A., and Deng Q., “Newcomers’ knowledge sharing in ethnic online or mobile communities: focusing on the ethnic factors for knowledge seeking and contribution behaviors”, Under the 1st review at Transitions: Journal of Transient Migration
Working Papers and Projects
4. Shin S.I., Kim J.S., Lee J.H., Lee K.Y. and Lee O.K., “Exploring factors affecting peoples’ use of artificial intelligence (AI) powered content generation service from behavioral reasoning theory perspective”, Target journal: Industrial Management & Data Systems (A-ranking)
5. Lee K.Y., Sobhaeerooy R. and, Sheehan, L., “Structured Literature Review on the impact of Digital Transformation in the Ocean Tourism Industry”, Target journal: Journal of Hospitality and Tourism Technology (B-ranking)
6. Jiang, Ch., Yang S.B., and Lee K.Y., “Explaining the success of short-form video platforms with consumption values: The mediating role of platform attachment”, Target journal: Information Technology and Management (B-ranking)
7. Sobhaeerooy R., Lee K.Y., Deng Q., Sheehan L., and Lee M.W., “The effect of immersive extended reality vs. 2D virtual tour on potential museum visitors’ memorability and intention to visit” Target journal: Journal of Travel Research (A*-ranking)
8. Shin S.I., Kim J.S., Lee J.H., Lee K.Y. and Lee O.K., “Trade-offs between Benefits and Risks in Adopting Generative AI Applications: Balanced or Biased?”, Target journal: TBA
9. Song Y.H., Lee K.Y., and Park J.K., “A multi-level study on the relationship among Call-center representatives' stressors and AI-supported knowledge acquisition: moderating effects of AI-related boundary conditions”, Target journal: TBA
10. Song Y.H., Lee K.Y., and Park J.K., “How does NLP(Natural Language Processing)-enabled call center supporting systems help improve Call-Center representatives' performance: the contingency effects of the emotional intensity of service dialogs”, Target journal: TBA
Peer-reviewed Book Chapters
1. Lee M.W., Kim K.W., Lee K.Y., and Hong J.H., “Hotel Employees’ Use of Smartphones and Performance: Reflective–Formative Estimation Approach”, Applying Partial Least Squares in Tourism and Hospitality Research, Emerald Publishing Group, 2018
Peer-reviewed Conference Proceedings
1. Shin S.I., Kim J.S., Lee J.H., Lee K.Y. and Lee O.K., “Trade-offs between Benefits and Risks in Adopting Generative AI Applications: Balanced or Biased?”, the 25th International Conference on Electronic Commerce 2024, Seoul, Korea
2. Sobhaeerooy R., Lee K.Y., Deng Q., Sheehan L., and Lee M.W., “The effect of immersive extended reality vs. 2D virtual tour on potential museum visitors’ memorability and intention to visit”, the Asia Pacific Council on Hotel, Restaurant, and Institutional Educations (ApacCHRIE) 2024 conference, Seoul, Korea
3. Chen Y., Sherren K., Smit M., Lee K.Y., Maccay-peet L., Margeson K., “Using deep learning to assess cultural ecosystem services relating to hydropower landscapes in Canada”, the International Conference on Social Media & Society 2024, London, England.
4. Lee H., Lee K.Y., Lee M.W, and Yang S.B., “Factors influencing innovation adoption resistance to self-order kiosks at a fast-food restaurant: Focusing on the new-silver generation (Extended Abstract)”, the AIRSI2021, Madrid, Spain
5. Kwon W. S., Lee M. W., Back K. J. and Lee K. Y., “Determinants and interaction effects on restaurant review helpfulness: Drawing on dual-process and social influence theory” – The best paper award, The 25th Annual Graduate Education & Graduate Student Research Conference in Hospitality and Tourism, Las Vegas, NV, January 2020
6. Li L., Lee K.Y., Chang Y.H., Yang S.B, “Linking Privacy Concerns for Traceable Information and Information Privacy Protective Responses on Electric Scooter Sharing Platforms”, The proceedings of the Hawaii International Conference on System Sciences (HICSS), Jan 2020, Hawaii.
7. Lee M.W., Lee K.J, Lee K.Y., DeFranco A., “Heuristic, Systematic, and Affective Components of Online Service Reviews: Impact on Intra-Organizational Adoption and Sharing”, The proceedings of the Americas Conference on Information Systems (AMCIS), August 2019, Cancun, Mexico.
8. Li L., Lee K.Y., Chang Y.H., Yang S.B, “Do Micro-Mobility Services Take Away Our Privacy? Focusing on the Privacy Paradox in E-Scooter Sharing Platforms”, The proceedings of the Pacific Asian Conference on Information Systems (PACIS), July 2019, Xi’an, China.
9. Shin S.I., Lee K.Y., Hall D.J., and Lee K.B., “Exploring Satisfaction with and Trust in Social Networking Sites through the Lens of Fan Pages: Uncertainty Reduction and General Systems Theory Perspective”, The proceedings of the Americas Conference on Information Systems (AMCIS), May 2017, Boston, MA
10. Gatali I.F., Lee K.Y., Park S.U. and Kang J. “A qualitative study on adoption of biometrics technologies: Canadian banking industry”, The proceedings of the International Conference on Electronic Commerce (ICEC), August 2016, Suwon, South Korea
11. Meth S., Lee K.Y. and Yang S.B., “Factors influencing Facebook users’ political participation: Investigating the Cambodian case”, The proceedings of the Pacific Asian Conference on Information Systems (PACIS), June 2015, Singapore
12. Shin, S. and Lee K. Y., “Exploring Facebook users’ continuous visiting behaviours: conceptual incorporation of Facebook user perceptions toward companies’ Facebook fan page usage”, The posters (peer-reviewed) of the American Conference on Information Systems (AMCIS), August 2014, Savannah, GA.
13. Lee K.Y. and Bassellier G., “Learning in knowledge team: Can passion in teams’ activities help?”, The proceedings of the SIGMIS-CPR, May 2014, Singapore
14. Lee K.Y., Bassellier G. and Faraj S., “The role of shared team passion, shared norms of ICT use, and expertise on knowledge team creativity”, The proceedings of the Hawaii International Conference on System Sciences (HICSS), Jan 2014, Hawaii
15. Jin Y., Yang S.B., Rhee C. and Lee K. Y., “An exploratory study of the effects of price decreases on online product reviews; focusing on Amazon’s Kindle 2”, The proceedings of the PACIS, June 2013, Jeju Island, South Korea.
16. Lee K.Y. and Yang S.B, “Online game developers’ information adoption in online game user communities”, The proceedings of the Post-ICIS KrAIS Workshop[2], Dec 2011, Shanghai, China.
17. Lee K.Y., Lee M., Bassellier G. and Faraj S., “The impact of emotional expressions on knowledge creation in online communities”, The proceedings of the ICIS, Dec 2010, St-Louis, MO.
18. Lee K.Y. and Yang S.B, “The role of online product reviews on information adoption of new product developers”, The proceedings of the Post-ICIS KrAIS Workshop, Dec 2010, St-Louis, MO.
Peer-reviewed Conference Posters/Presentations (No Proceeding)
1. Lee K.Y. and Sobhaeerooy R. “Structured Literature Review on the Impact of Digital Transformation in the Ocean Tourism Industry”, the Asia Pacific Council on Hotel, Restaurant, and Institutional Educations (ApacCHRIE) 2024 conference, Seoul, Korea
2. Chen Y., Sherren K., Smit M., McCay-Peet M., and Lee K.Y. (2024), “Using deep learning to assess cultural ecosystem services relating to hydropower landscapes in Canada”, accepted for presentation at the 2024 International Conference on Social Media & Society in London, England on July 16-18, 2024
3. Jiang, Ch., Yang S.B., and Lee K.Y., “The Influence of Consumption Values on Users’ Attachments and Continuous Use Intention on Short-Form Video Platforms”, The Post-ICIS (International Conference on Information Systems) KrAIS Workshop, Dec 2022, Copenhagen, Denmark
4. Lee K.Y., Tsui A., Zhuang Y., Valipour, R.S., Liu H., Nuzha A., “Newcomers’ knowledge sharing in ethnic online or mobile communities: focusing on the ethnic factors for knowledge seeking and contribution behaviors”, The Administrative Sciences Association of Canada 2022, Halifax, NS, Canada.
5. Lee K.Y., Lee M., Li L., Soliman M., and Yang S.B., "Will restaurant patrons’ satisfaction with contactless food ordering technologies lead to their satisfaction with the restaurants? The case of McDonald’s Mobile Application", the 2021 iHITA (International Hospitality Information Technology Association) conference.
6. Lee M.W., Kim A., Park H.K., and Lee. K.Y., “Hospitality Service Managers’ Information Technology Competence for Service Innovation and Business Performance: A Knowledge-Based View”, the 2021 International Conference of the Council on Hotel, Restaurant and Institutional Education (ICHRIE)
7. Lee, M., Lee., K. Y., Li, L., & Yang, S-B. “Can we spot fake restaurant reviews? Classification model development using artificial intelligence”, the 2021 West Federation CHRIE Conference (Virtual PT), Flagstaff, AZ, USA.
8. Li Y., Lee K.Y., Aghakhani H. and Yu B., “Transition from ‘Title-based Paid PC’ game to ‘Freemium Mobile’ game under the famous Game ID “Diablo”: Users’ reactions and price tolerance of premiums/virtual items”, The Post-ICIS (International Conference on Information Systems) KrAIS Workshop (Virtual PT), Dec 2020, Seoul, Korea
9. Puri M., Lee K.Y., Gonzalez P. and Deng Qi, “An empirical study on the adoption of mobile news articles: Heuristic and systematic cues of curated (shortened) mobile news”, The Post-ICIS (International Conference on Information Systems) KrAIS Workshop (Virtual PT), Dec 2020, Seoul, Korea
10. Li L., Lee K.Y., Lee M., and Yang S.B., “Does Social Anxiety Matter in Satisfaction and Use Continuance Intention of Chatbot Services?” The Post-ICIS (International Conference on Information Systems) KrAIS Workshop, Dec 2019, Munich, Bavaria, Germany
11. Emokpae, E., Lee K.Y., Yang S.B., “Investigating Usability and Use Continuance of Chatbot Services”, presented in the International Conference on Electronic Commerce (ICEC) 2019, Busan, South Korea
12. Li L., Lee K.Y., and Yang S.B., “Examining Perceived Benefits, Risks, Values, and Their Influence on Continuance Intention to Use Shared Electric Scooters”, The International Conference on Electronic Commerce (ICEC) 2019, Busan, South Korea
13. Li, L., Yang S.B., and Lee K.Y., “Exploring Privacy Paradox on Bike Sharing Platforms: A Psychological Approach”, The Post-ICIS (International Conference on Information Systems) KrAIS Workshop, Dec 2018, San Francisco, CA, USA
14. Cho W.C., Lee K.Y. and Yang S.B., “The Impact of the Smartwatch's Two-sided Motivation on eWOM Behavior”, The Post-ICIS (International Conference on Information Systems) KrAIS Workshop, Dec 2017, Seoul, South Korea
15. Lee, M., Kim K., Lee K.Y. and Hong J., “Exploring Smartphone use in the hotel industry: the antecedents and differential impacts of using Smartphone functions on managerial roles and job performance”, The 7th Korea America Hospitality & Tourism Educators Conference, April 2017, Las Vegas, NV
16. Cho W.C., Lee K.Y. and Yang S.B., “An empirical study on the Wearable-Technology-Fit: Focusing on Smartwatches”, The Post-ICIS (International Conference on Information Systems) KrAIS Workshop, Dec 2016, Dublin, Ireland.
17. Dimitrova R., Lee K.Y., Lee H.Y. and Yang S.B, "Comparison of online product reviews posted on online social voting communities and online retailer websites", The Post-ICIS KrAIS Workshop, Dec 2015, Fort Worth, TX.
18. Cho W.C., Lee K.Y., Koo C.M. and Yang S.B., "What makes you fall in love with Smartwatches? The impacts of technological and fashion-related characteristics of smartwatches on product attachment", The Post-ICIS KrAIS Workshop, Dec 2015, Fort Worth, TX.
19. Chung S.H., Lee, K.Y. and Bang, Y.S., "Mobile enterprise systems, agility, and job performance: A perspective of information science", The 15th International Conference on Electronic Business, December 2015, Hong Kong.
20. Jin Y., Yang S.B., and Lee K. Y., “Are information-rich reviews really helpful? An empirical study of online product reviews on Amazon.com”, The Post-ICIS KrAIS Workshop, Dec 2013, Milan, Italy.
21. Lee K.Y., Kim K.M., Yang S.B., “The impact of ‘modification routines’ on the initiation of innovation in fast-changing institutionalized field: Korean stock-trading industry”, The Post-ICIS KrAIS Workshop, Dec 2012, Orlando, FL.
22. Lee K.Y. and Bassellier G., “The impact of external knowledge-seeking in electronic knowledge networks on individual outcomes: creative Performance, knowledge-seeking satisfaction, and knowledge adoption”, presented in the Academy of Management, August 2009, Chicago, IL.
23. Lee K.Y. and Bassellier G., “A theoretical model of user participation in electronic knowledge networks”, The posters (peer-reviewed) of the Administrative Sciences Association of Canada (ASAC), June 2009, Niagara Falls, ON, Canada.
24. Lee K.Y. and Bassellier G., “Enhancing creativity by participating in electronic knowledge networks”, The posters (peer-reviewed) of ASAC, June 2008, Halifax, NS, Canada.
[1] Communication - Google Scholar Metrics
[2] The Post-ICIS KrAIS workshop had published its proceedings until the year of 2011, but it has stopped publishing its proceedings after the year of 2012. Since 2012, the peer reviewed papers have been invited to the presentation in the workshop.