FAQs
License Types
✓ Premium License
It is a license that can be used on all Android operating systems without restriction of features.
✓ Android 8.0/8.1 License
This license is for Android 8 only. Please note that if you update the Andoid major version of your phone, you will need a new Andoid major version license.
✓ Android 9.0 License
This license is for Android 9.0 only. Please note that if you update the Andoid major version of your phone, you will need a new Andoid major version license.
✓ Android 10 License
This license is for Android 10 only. Please note that if you update the Andoid major version of your phone, you will need a new Andoid major version license.
✓ Android 11 License
This license is for Android 11 only. Please note that if you update the Andoid major version of your phone, you will need a new Andoid major version license.
✓ Android 12(L) License
This license is for Android 12 only. Please note that if you update the Andoid major version of your phone, you will need a new Andoid major version license.
✓ Android 13(L) License
This license is for Android 13 only. Please note that if you update the Andoid major version of your phone, you will need a new Andoid major version license.
✓ Android 14 License
This license is for Android 14 only. Please note that if you update the Andoid major version of your phone, you will need a new Andoid major version license.
How do I hide "Notifications" ?
Long-tap a notification to turn it off.
Or, Open Android OS “Apps Setting”. Select “Quick Arc Launcher 2” and turn off notifications.
Notifications are also hidden from the "status bar".
Take over the premium license by model change
The premium license is linked to a Google Account.
Even if you make a new device or if you purchase additional device, you can take over the premium license as it is by using your current Google Account.
Does not recognize license (trial expired message is displayed)
Please check the following.
・ Restart your smartphone to check.
・ Please uninstall and install this application after switching to an account user with a license on the Play Store.
* The Play Store app is designed to use the license of the user who installed it.
・ Please update the Play Store app and this app to the latest version.
・ Check if you are connected to the Internet. This application may connect to the Internet to Google Play for license authentication at startup.
[Only for OS-only license]
・ There is a possibility that the Android OS version of the smartphone has been upgraded most recently. Please check the date when the main version of Android OS is up on the manufacturer's web page, and check if the version is up from the Android OS version at the time of purchase.
The app stops in the background
This application may stop depending on the energy saving mode of your phone. Please check the settings below.
(The display name and setting location may vary depending on your Android OS and model.)
✓[Settings]-[App Information(Quick Arc Launcher 2 )]-[Battery]
Set [Background restrictions] to unrestricted (no restrictions)
✓[Settings]-[Battery]-[Battery Saver]
Set battery saver to OFF.
Please uninstall this app if you have any other power saving apps, task killer apps, or cleaning apps installed on your phone.
In addition, if each manufacturer has its own energy-saving function, you may be able to improve the situation by turning that function off as well.
✓Please turn on "Show Notifications".
The message "The start area has been restricted due to the use of gesture navigation" appears and all start areas are not displayed
Because Gesture Navigation conflicts with this app, the starting area will be limited in scope. Specifically, it will be limited to 200 dp or less in height. Also, the start area will be limited to one.
Reference: How to set up 3-button navigation without using gesture navigation
1. Select "Settings" - "System” - "Gestures" - "System Navigation".
2. Select "3-button navigation".
It is difficult to open the fan even though "Start area" is displayed. Sometimes it does not open
Please make the "Width of sensing" of "Start area" wider (larger).
* When a smartphone cover is attached, when tempered glass is attached, or when the edge of the smartphone is curved screen, it is difficult for the edge of the smartphone to respond to touch.
When giving permissions of other applications, an overlay warning is issued and you can not give permission
You need to temporarily turn off this application before giving permission for other applications.
(This is an Android OS specification to prevent a malicious overlay application from automatically granting permission)
Is there a function for "Airplane mode" and "GPS (location)" on/off action?
Due to the limitations of the Android OS system, these cannot be switched directly from the app. Instead, you can use the action "Quick Settings" to display these switching buttons.
Light" and "Calling" are not available
Please give permission by selecting [Settings]-[Apps]-[App Information]-[App Permissions]-[Permissions / Permissions].
The settings are not reflected and the display of the fan becomes unstable
Reinstall the application. Or, please reset in safe mode.
For those who use smartphones made by Huawei
This application may be stopped by Huawei's energy-saving function in some cases.
I can not identify the cause, please try the settings below.
· Please approve all in [Settings] - [Applications] - [Quick Arc Launcher 2] - [Notification]. (Please also permit on lock screen)
· Turn OFF applications with high power consumption in [Settings] - [Applications] - [Quick Arc Launcher 2] - [Batteries].
· Please allow this application with [Ignore Battery Optimization] (Settings).
· Set [No limit] in [Background setting].
For those who use smartphones made by Xiaomi
If this application does not work, display the settings of this application from Android settings and turn on "Display popup window while running in background".
For people using LeTV (EUI OS) smartphones
The application may be dropped by LeTV energy saving function.
Please contact support email address if this problem occurs..