Welcome to the IHC University Continuing Education video classes. The curriculum of "Basic Consumerism Classes" will define the broad nature and inclusiveness of Healthcare Consumerism. These classes will give you an understanding of the Principles, Vision, and Strategies for creating real change in your organization. In addition, these videos will lead you step-by-step through the first two (2) of the currently identified five (5) generations of Healthcare Consumerism.