Hilldale Water District

Hilldale Water District

4326 Lee Road

Vicksburg, MS 39180

601-636-8475 Office

601-636-1700 Fax

Directions | Services and Fees | Detecting Water Leaks | Conserving Water

Map of Water District Boundaries Policies and Member Guide

'HWD-certificated-area' is not blessed with the best underground water source supply, in that our raw water is highly concentrated with dissolved mineral solids. These source-water challenges have been vigorously addressed. In 1993, HWD installed the first of two Electro Dialysis Reversal (EDR) Units, as a much needed additional treatment process. The EDRs are designed to remove excess dissolved mineral solids. The additional advanced treatment provided by the EDR units has greatly improved the quality of water and has also prolonged the life of many residential hot water heaters and icemakers, as well as improved the flow through our distribution lines. The customers, especially those with HWD since the early years, were more than pleased with the additional EDR treatment.

During 1998, HWD started reclaiming the water used in the backwashing of the pressure filters process. This reclaimed water is allowed to settle in a 20,000 gallon tank. After clarification the supernatant water is recycled into the ground storage. The remaining sludge (primarily iron oxides) is then drained into a HWD specially-designed drying bed. The sludge is allowed to effectively air-dry. Then it is physically removed, properly stored and then annually transported for disposal at an approved disposal facility. It is believed that this HWD-designed treatment process is the first of its kind, at least in Mississippi.

HWD implemented the use of hand held computer meter readers and accompanying billing system in 1999. These devices have improved the accuracy of the monthly meter readings and have made the billing process more efficient and accurate. Since 2002, HWD has added a 200,000 gallon elevated tank, four new wells and an automated Supervisory Controls and Data Acquisition (SCADA) control system.

Today, HWD features state-of-art automated process controls, appreciable wells and storage, novel treatment processes, power-outage-assured distribution of high quality potable water consistently delivered on-demand to customers/owners. Postured with 400,000 gallons of elevated storage and nearly 200,000 gallons in ground storage, and with eight wells supplying two advanced treatment plants, HWD is positioned to more than consistently supply its 1775 customers with high quality potable water. Even with this capacity and well-thought and design-engineered water treatment and distribution capabilities, HWD continues to improve, innovate, and effectively complete short, mid-term and long range plans as scheduled and as budgeted. The latest customer approved projections, for the Year 2020, are being planned, designed, initiated and some even implemented now.

Several severe ice storms in the 1990's, caused HWD to lose electrical power and pipes at the treatment plants to freeze, thus total loss of ability to supply water to its customers. HWD recognized the need for backup electric power generators. Soon afterward, backup power generators were added to keep the water flowing during any emergency outage. After another severe ice storm and Hurricanes Katrina and Rita, the generators more than paid for the investment. It has been very re-assuring to Hilldale and to its customers that loss of water supply and water pressure due to power outages is in the past.







Hilldale Water District will be conducting a Water Main Flush in the Oak Park area starting Tuesday March 1, 2022. This effort is to rid the system of iron sediment that has been causing some to experience discolored water. Flushing will last approximately 2 weeks.

As these deposits are being intentionally stirred up in order to flush them out PLEASE CHECK YOUR WATER FOR CLARITY BEFORE USE FOR WHITE LAUNDRY, COOKING OR CONSUMPTION. When checking use only your COLD water. If there is any discoloration in the water and you turn on the hot it will get in your water heater. Run your cold water for a few minutes until it is clear before each use.

Note that the water will not harm your pets. Also okay for flushing toilets, washing dishes and showering.



Please help us spread the word by making sure that your friends and neighbors are aware of this flushing event.

Thank you for your patience and understanding during our effort to supply our customers the best water possible.

Notice to Hilldale Water District Members


We have had many complaints about our members not receiving their bills in a timely manner. Hilldale puts the bills in the mail on the last working day of each month. Members have until the 15th of each month to pay their bill without penalty. After the 15th of the month a late fee will be assessed. Seems evident that the Postal Service (USPS) is having issues getting the bills delivered in a timely manner. We are encouraging everyone to call our office (601-636-8475) if the bill has not been received within the first few days of the month, to inquire as to the amount owed so your bill can be paid without penalty. Also, if you mail your payment, put it in the mail as early in the month as possible to ensure it gets delivered before the 15th of the month. This also goes for those who pay their bills online through their bank as the bank uses the postal system to send those payments out. Any unpaid balance as of the 15th of the month will have a late fee added. Hilldale has contacted the local Post Office several times with these concerns. We apologize for any inconvenience this has caused but once Hilldale puts the bills into the custody of the postal system, when those bills get delivered is out of our control.

March 23, 2020

Hilldale Water District COVID-19 Safety Procedures


Hilldale Water District is following the Mississippi Department of Health guidelines for public health. For the protection of our customers and employees so that Hilldale can continue to provide your much-needed water and services, we are following these safety procedures at home as well as on the job:

- Wash hands often

- Do not touch your face

- Practice Social distancing, staying at least 6 feet away from others, even while at work

- No person to person contact

- Cover coughs and sneezes

- If someone else coughs or sneezes, walk the other way

- Clean and sanitize often touched surfaces

- Travel only when necessary

Hilldale offers bill pay by credit or debit card over the phone for the convenience and safety of our customers and staff. We strongly encourage the use of this bill pay method. For our cash customers, we also strongly encourage customers to drop cash payments in the after-hours deposit box for the foreseeable future. Envelopes are available for your convenience. Be sure to provide the name on the account, the account number and address, amount enclosed and a cell phone number. . . Any amount over the amount owed will be credited to your account. Payments by check or money order may be mailed or also dropped in the deposit box by using the envelopes as described above.

These are extraordinary times. With all of us working together, we can all get through this. If anyone has questions or to set up payment by a bank draft, please call our office at 601-636-8475 rather than risk the health of our employees or yours by traveling.


Bradley Barnes

General Manager


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Consumer Confidence Report

Click here to view the 2020 Annual Drinking Water Quality Report

Hilldale History

Hilldale Water District (HWD), located in Warren County, Mississippi was incorporated as a customer owned non-profit water utility in 1965 serving 176 customers with 209 taps. In the early years, Hilldale had a single simple treatment plant sourced by three wells. After aeration and chlorination treatment, a single 100,000 gallon elevated tank stored the District's potable water. Another 100,000 gallon elevated tank and a second treatment plant was added in 1981, because of residential-growth. This second treatment plant included the added feature of pressure filters for iron removal. In 1992, pressure filters were also added to the original treatment plant facility.

Call before you dig- Mississippi One Call 1-800-227-6477 (Toll-free), 601-362-4374 (Jackson)