research
Publications
“How Do Insurance Consumers' Experiences Affect Trust in Insurance?” Journal of Insurance and Finance, Vol. 34 (4), 2023 (with Young-Ae Sung and Min-jeung Kim) (in Korean)
"The Factors Influencing Insurance Claims Satisfaction," Journal of Financial Consumers, Vol. 13 (1), 2023
"2022 Insurance Consumer Behavior Study: Insurance Claim Adjustment," Research Paper 2022-17, KIRI, 2022.11 (with Yuna Song and Inyoung Chung)
"How Can We Improve Compliance with the Obligation to Explain in Distance Selling of Retail Financial Products?," Commissioned Research for Korea Federation of Banks, 2022.7 (with Hyoungsik Noh et al.)
"The Measures to Make Financial Complaints Resolution Process More Systematic and Efficient," Commissioned Research for Financial Supervisory Service, 2021.11 (KIRI and KAFC)
"2020/2021 Insurance Consumer Behavior Study: The MZ Generation's Retirement Savings," Research Paper 2021-08, KIRI, 2021.8 (with Jiyoung Son) (in Korean)
"Alternative Dispute Resolution Scheme for Insurance Disputes," Issue Paper 2021-03, KIRI, 2021.3 (with Jaehee Son) (in Korean)
"A Study on Consumer-friendly Financial Product Information Documents," Commissioned Research for Financial Services Commission, 2019.12 (with Younghwa Baik et al.)
“The Effect of Product Diversification on Profitability of Korean Insurers,” Journal of Insurance and Finance, Vol. 27 (2), 2016 (with Yunmi Nam) (in Korean)
"The Size of the Affiliation Effect," Global Economic Review, Vol. 44 (2), 2015
"Improving Financial Literacy on Insurance,'' the Korean Journal of Economics, Vol. 22 (1), 2015 (in Korean)
"Improving Financial Literacy on Insurance and Pensions," KIRI Working Paper 2015-3, KIRI,
2015. 4 (with Haerang Lee) (in Korean)
"Estimating the Effects of Improving a Key Features Document of Variable Life Insurance," Journal
of Insurance Studies, Vol. 25 (1), 2014 (with Hae-Sik Kim and Jin-Tae Hwang) (in Korean)
"Insurance Consumer Survey 2014," Survey Report 2014-9, KIRI, 2014. 8
(with Yongsik Jeon et al.) (in Korean)
"A Study on the Corporate Social Responsibility of Insurance Companies," Survey Report 2013-4,
KIRI, 2013. 12 (with Young Hyun Cho) (in Korean)
"A Study on Enhancing Consumers' Confidence and Improving Insurance Product Disclosure,"
Survey Report 2013-3, KIRI, 2013. 12 (with Hae-Sik Kim and Jin-Tae Hwang) (in Korean)
"Insurance Consumer Survey 2013," Survey Report 2013-1, KIRI, 2013. 8
(with Yongsik Jeon et al.) (in Korean)
"The Increase in Household Debt and Borrowing Constraints," Quarterly Economic Analysis, Vol. 18 (1), 2012 (with Kyeongwon Yoo) (in Korean)
"A Study on the Entry and Exit in the Korean Insurance Market," Policy Report 2012-2 , KIRI,
2012. 10 (with Ki-Hyung Lee et al.) (in Korean)
"A Study of Insurance Regulation in Asian Countries," Survey Report 2011-5, KIRI, 2011. 11 (with Yong- Woon Cho et al.) (in Korean)
"Population Ageing and Roles of Financial Markets," Policy Report 2011-4, KIRI, 2011.7 (with Seong Hun Yun et al.) (in Korean)
"Restructuring Financial Consumer Protection System in Korea," Policy Report 2011-1, KIRI, 2011. 4 (with Young-Soo Oh et al.) (in Korean)
"The Utilization of Distance Selling Channels in the Korean Insurance Market," Management Report 2011-1, KIRI, 2011. 1 (with Chul-Kyung Ahn and Sung Min Seo) (in Korean)
"Insurance Consumer Survey 2010," Survey Report 2010-4, KIRI, 2010. 4 (with Jung-Hee Park) (in Korean)
"Financial Product Distribution Companies: Background and Its Impact on the Insurance Industry," Policy Report 2009-5, KIRI, 2010. 1 (with Chul-Kyung Ahn and Oh-Kyung Kwon) (in Korean)
"Korean Insurance Industry Outlook for 2010," Policy Report 2009-4, KIRI, 2009.12 (with Department of Insurance Trends Analysis) (in Korean)
Other Works
"Health Risk and Household Portfolio Choice in Korea," Working Paper (with Kyeongwon Yoo) (in Korean)
"Why Rock Stars Do Not Raise Their Ticket Prices" Working Paper