Q: After turning on root access clicking on a document launches a run dialog. It looks impossible to open documents with a simple click from within Ghost Commander after having turned on root access.
A: Тhe root mode should be used only to do some advanced tuning of your system. As soon as you have done your work with the system partition you should immediately leave it and switch back to the normal mode. To do that, just tap on the button named [Home] on the toolbar, or go to the menu->Location->Home, or just open the address bar (tap and hold a panel's title) and manually delete the prefix "root:" from the path.

Q: Is it possible to have multiple FTP profiles?
A: Yes. You're supposed to use the favorites to store FTP or SFTP profiles. Once you get connected, save the current location to the list of faves to use it when you need it again.

Q: Why can I not send files?
A: It works only on a file in a local folder and not in the "root:" mode.

Q: Can the application be used to access my computer remotely?
A: If you have a computer with Windows on it and some folders are "shared", then you can access those shared folders from your Android device using Ghost Commander with the SMB plugin.

Q: Does your app allow the user to back up applications?
A: Yes, it does. In one panel open the list of the installed applications (menu->Locations->Home->Applications) and select the application(s) you want to back up. In the opposite panel open the folder you want to back them up to. (It can also be a network folder, not only a folder on the local file system). Then just copy the selected applications the same way as you would copy regular files.

Q: Is there support for standard file handling? E.g. apk opening with the package installer, .pdf asking which PDF reader, etc.?
A: Sure, it should work, but for the local file system only and not for the special "root:" mode.

Q: Although I can access files in my NAS drive, I can't view a picture or play a movie or open a word document, why is that?
A: Currently, files have to be copied manually to a local folder. Pictures can be previewed by the embedded viewer. (Try the "3 View" command). Music and video can be played without prior copying, but you need a player app which supports network stream media source (such as "MX Player", a very good one).

Q: I cannot find my flash card among the folders.
A: Try to take a look in the folder /mnt. One of the subfolders could be your extra flash drive.

Q: I moved picture files from DCIM/camera to some other folder, but if I open the gallery browser, it thinks the photos are still located in the original folder.
A: Try the request for media rescan feature. Open Ghost Commander, go to the menu->Application->Rescan media. Then go back to the gallery.

Q: Do you have plans to add  a  '********'  feature ?
A: Feel free to add the features you think need to be implemented on this site: http://tinyurl.conm/gc-user. As soon as a feature collects a large number of votes, it will be added to the app.

Q: How to access the special mode which provides full access to the external file system on Lollipop and up (my device is not rooted)?
A: Please try the following:
1. Navigate to the home: list (Main menu->Location->Home)
2. Look for the "Storage Access Framework" item (the icon look like a menu button)
3. If you tap it for the first time, the system will ask you to pick a directory where you want grant access to.
4. Use this mode as a regular file destination.

Q: Since I updated my phone to KitKat the external SD card seems to be write-protected.
A: It happens since Google had introduced a new, not documented, permission "media_rw". The problem is described here in details:
If your device is rooted, you could try to apply a workaround by following the steps described here:

Q: I cannot connect with SFTP using my PuTTY's .ppk key file.
A: Even though your key file may start with "-----BEGIN...", it is not in the expected format. You have to convert it to the OpenSSH key format by using the "puttygen" tool, which can be downloaded from the Putty website. Simply load your key and then use the "Conversions/Export OpenSSH key" functionality to get a proper PEM file. Or, if you have the OpenSSH installed, execute the following command to convert the key file:
openssl rsa -in old_keyfile -aes256 -out new_keyfile

Q: How to save a logcat?
A: To save a logcat please do the following:
1. Reproduce a problem
2. Open the GC properties
3. Open the menu (using the hardware button or the action bar, depends on the device you using)
4. Choose the item "Save log to file"
5. Logcat records will be appended to the file /sdcard/.GhostCommander/logcat.txt