FAQ

Q: Why do I want to send your file to lender as early as possible?

A: In a quiet market, when rate is not very attractive, normally I can process a file and lock a rate in the same or next day. 

However, in a crazy market when a lot of people wants to do refinance. A large amount of applications will flood to me, my processor and the lender.

It takes time for me to answer all those emails and phone calls, and it takes MORE time for my processor to register your file to lender, the underwriter will also be overloaded with tons of applications, the funding department will not have enough time to fund a loan on time.

To avoid delay, 

• you should always have your file ready if you plan to refinance, see the document list.

• send the file to me as soon as the market signals there might be a chance to hit your expected rate.

• I'll send your file to my processor's queue to process. There might a be lot of cases in front of your case.

• My processor will register your file with lender and get it ready to lock.

• I'll check and lock rate every morning for your case.This process sometimes takes a week to get it ready to lock.

• As soon as the file was sent to lender, the underwriter will start to review the file even without locking the rate. Which will save a lot of time so that the case can be closed on time to avoid paying lock extension fees.