East Richmond Heights

Welcome to the Community of East Richmond Heights

Where neighbors work together for the community

Peruse our site for more information about what's happening in our neighborhood: crime prevention activities and incident reports, emergency preparedness resources and communications, general networking for folks in our community, and more.

History: In 2009, the East Richmond Heights Neighborhood Watch team was formed by Bernhard Avenue neighbors in response to an increase in crime in our area. We became actively involved and successful in the removal of a squatter. Through our organized effort we increased activities: scheduled meetings, beefed up National Night Out, formed committees for Emergency Preparedness, and produced this website.

What we do: East Richmond Heights Neighborhood Watch communicates with regional Neighborhood Watch teams, the Contra Costa County Office of the Sheriff, the City of Richmond, the El Cerrito Police Department, and the California Highway Patrol through our incident reports. We share information to connect our resources to better serve our area.

Join us: If you live in East Richmond Heights and would like to be a member of Neighborhood Watch, our website staff, or the Emergency Preparedness Committee, please contact us.


Job posting: YES Office Manager & Culture Keeper

Since 1999, YES Nature to Neighborhoods
(YES) has immersed thousands of under resourced Richmond and West Contra Costa County youth and families in nature, providing pathways for residents to become leaders in their community. Exposure to and facilitated experiences in nature are core values at the heart of YES’s work. These safe outdoor spaces foster a sense of discovery and openness for participants, and serve as a catalyst for cross cultural interaction and heightened engagement. YES connects these outdoor camp experiences to home by creating leadership pathways for youth and adults through programming that inspires participants to lead healthy, connected lives; motivate change in their neighborhoods; and build a safer, thriving community. For more information about YES programs, please visit www.yesfamilies.org.

The YES Office Manager & Culture Keeper is an essential part of the YES team responsible for ensuring a
positive and responsive agency culture for staff, participants, and community members. They will also be
responsible for managing the YES office, human resources, recruiting and coordinating volunteers, and have
limited bookkeeping responsibilities. The Office Manager & Culture Keeper will be supervised by the
Executive Director and will work in collaboration with fundraising and program staff. This is a full time, 40 hour/week, non exempt position. A detail of key responsibilities, distribution of time for each area of
responsibility, and key qualifications follows:

Office Management (60%)
Office Management responsibilities include:
● Daily office operations:
Greet visitors to the office, manage the voicemail and phone system, answer phones, create and maintain orderly administrative filing systems, process and distribute daily mail, ensure supplies are maintained and purchased within budget guidelines, manage vendors, maintain copy and fax machines, and coordinate mailings as needed.
● Technical support:
Serve as main liaison to IT consultant to ensure all computers, antivirus, connectivity, and storage platforms are updated, troubleshoot issues with consultant as they arise, and serve as administrator for password accounts, Google calendar, Google Drive, and Dropbox.
● Staff and Board:
Calendar meetings and set meeting reminders, take notes for biweekly staff meetings, set up meeting spaces
including A/V needs, ordering food for board and committee meetings, etc. Support Executive Director with onboarding new board and staff members including creating packets and conducting orientations.
● Insurance:
Manage renewal for all insurances and audits each year (worker's compensation, auto, general liability), act as a point person for and collaborate with insurance brokers (certificates of insurance, changes to health insurances).
● Facilities management:
Serve as point person with landlords for building issues including maintenance and insurance, support leasing process and manage new space searches as needed, order new supplies, coordinate regular cleaning/trash schedules with employees, and manage contracts with professional cleaners.
● Other administrative duties and programmatic support as assigned by supervisors.

Bookkeeping (10%)
Bookkeeping responsibilities include:
● Collect and document all incoming bank statements, checks, vendor invoices and receipts/reimbursements.
● Enter all bank and credit card statements into Xero (online accounting software program), cut checks,
and work with accounting team to prepare documents for monthly reports and annual audit.

Human Resources & Culture Keeping (15%)
HR responsibilities include:
● Support hiring processes as needed such that YES continues to recruit the most talented staff available, including supporting the update of job descriptions, posting descriptions and identifying candidates.
● Manage new hire process including paperwork, new staff orientation as needed, fingerprinting, insurance, website profiles, etc.
● Manage the Employee Handbook with annual review and input from staff, Board, and HR professionals.
● Prepare bi-weekly payroll runs, retirement and health insurance contributions, and maintain regular contact with payroll and benefits provider as necessary.
● Serve as liaison for employee insurance with brokers and providers.
● Serve as HR point person for employee grievances, as appropriate.
● Ensure confidentiality and maintenance of personnel files.
● With supervisor and program staff, co-develop and lead the agency annual retreat, and manage and track professional development opportunities.
● Support supervisors in creating and implementing annual employee reviews.
● Support a culture and climate of self-care and appreciation by working with staff and Board to acknowledge life events (birthdays, anniversaries, etc.) and “Sunshine Outings” with staff.

Volunteer Coordination (15%)
Volunteer Coordination responsibilities include:
● Act as a liaison to volunteers to connect them to YES’s culture, history, and values.
● Coordinate and execute recruitment, screening, interviewing and training of new volunteers for YES
programming and fundraising.
● Provide assistance and consultation to volunteers as needed and when requested.
● Collect and document feedback from all parties involved in volunteer activities using written reports,
surveys, and verbal testimonials.
● Track volunteer engagement during the year.
● Attend YES Family Camps and oversee volunteer-led activities at camp 3-4 times/year.
● Work with YES staff to acknowledge volunteers through e-newsletters, website, and other media marketing tools.
● Plan and implement volunteer appreciation events.
● Invite and share volunteer feedback with YES staff to make improvements for future volunteer activities.
● Keep abreast of latest thinking about volunteerism and volunteer issues.

● At least two years of experience in an autonomous role in general office organization or management
● Completion of AA or BA degree or equivalent
● Strong organizational skills including record-keeping, data entry, planning, filing, managing schedules,
and managing email
● Punctual, dependable, and consistent
● Organized with rigorous attention to detail and protocols
● Strong interpersonal skills
● Excellent writing, editing, and communication skills
● Ability to engage and move fluidly between diverse audiences
● Computer proficiency in Microsoft Office programs (esp. Word & Excel) Google email/calendar, and data entry platforms
● Ability to lift and carry up to 25lbs
● Must have own transportation

● Appreciation for the outdoors and the positive impact that nature plays in people’s lives●Experience working in youth development and/or social
justice organizations
● Experience working in racially, ethnically, and socioeconomically diverse urban communities
● Ability to speak Spanish

Salary range $42,000-$48,000. This is a full-time, 40 hour/week position. Excellent benefits including 100% health coverage, matching retirement contributions, generous vacation/sick time, and several paid holidays.

Please email a thoughtful cover letter and résumé to cianna@yesfamilies.org, subject heading “YES Office
Manager & Culture Keeper.” The position will remain open until Friday, July 28, 2017.

Desired start date is early September or sooner. Only applicants selected for interviews will be contacted. No telephone calls, please. 

YES is an Equal Opportunity Employer. YES strives to reflect the community it serves and strongly encourages
applicants from diverse backgrounds to apply.

New neighborhood fest readies for July debut

By Zach Chouteau, for the Richmond Standard

The East Richmond Heights neighborhood is gearing up for a brand-new street festival that it plans to make into a yearly celebration, enlivened by the countless artists and musicians who call the area home.

Slated for Sunday, July 16 from noon until 6 p.m., the 1st Annual East Richmond Heights Art & Music Festival will be staged just outside the charming Gyuto Foundation monastery on Bernhard Avenue, at the corner of Elm Avenue. The free event has been spearheaded by Richmonder Natalie Kniess, who recently shared some details on the shindig with the Standard.

“I am a neighborhood organizer in East Richmond Heights and for years have known about the myriad of artists and musicians that live in the hills; I call them the ‘hillies,’” she remarked. “The Gyuto Foundation is such a special location and Leonard Sweet from the Elm Street Blues Band volunteered to help organize the stage and sound on the corner of Elm Street and Bernhard. It supports our county school—Mira Vista. I have such a terrific team of neighborhood professionals and uber moms from the PTA. I could not have asked for a better team of volunteers.”

Kniess said the big event came together very quickly and effortlessly, and included support from Supervisor John Gioia as well as the friendly monks from the monastery.

“We have over 15 performing artists and our list of exhibitors keeps growing,” Kniess added. “I expect the roster to be around 30 exhibitors. It’s going to be a great day!”

As of June 28, the following musical performers and art exhibitors were confirmed, with numerous others expected to also participate:

Musical acts: Balianese Gamelan Musicians; Dave Ridnell; Eli De Yoe; Jan & Mike; Jenny Jup Benorden; Matthew Heulitt; Mira Vista School Glee Club; Pete Madsen; Steve Gibson Band; The Elm Street Blues Band; The Ghost Kings; The Secret Identities; and Turpentine Remedy.

Artists/exhibitors: A&J Jewels; Alex James; Anja Borgstrom; Chico Coelho; Gary Becker; John Moore; Linda Ruiz-Lozito; Mark Conrad; Mike Chavez, Jr.; Rebeca Gonzalez; Ross Holzman; Ugandan Artists (8).

Proceeds raised at the celebration benefit the Mira Vista Art & Music Programs and the Save the Elm Street Oak Project.

To find out more about the event, email Natalie Kniess at nataliekniess9@gmail.com.

Zach Chouteau is a longtime travel writer and editor, and currently blogs about group and family getaways at Pineapple Go.

Gentle Yoga and Stretching Class
with Lela DaVia