Consumer Reviews and Regulation: Evidence from NYC Restaurants, with Georgios Zervas (Accepted). Marketing Science.
Featured in: HBS Working KnowledgeConsumer Demand with Social Influences: Evidence from an E-Commerce Platform, with El Hadi Caoui, John J. Horton, and Robert Schultz (Accepted). Management Science.
Featured in: HBS Working KnowledgeConsumer Protection in an Online World: An Analysis of Occupational Licensing, with Andrey Fradkin, Brad Larsen, and Erik Brynjolfsson (2024), American Economic Journal: Applied Economics, 16(3), 549-579.
Featured in: Forbes, HBS Working KnowledgeDog Eat Dog: Balancing Network Effects and Differentiation in a Digital Platform Merger, with Jessica Fong and Andrey Fradkin (2024), Management Science, 70(1), 464-483.
Previously circulated as "Dog Eat Dog: Measuring Network Effects Using a Digital Platform Merger."Featured in: VoxEU, Platform Papers.The Welfare Effects of Peer Entry: The Case of Airbnb and the Accommodation Industry, with Andrey Fradkin (2022), American Economic Review, 112(6), 1782-1817.
Previously circulated as "The Welfare Effects of Peer Entry in the Accommodation Market: The Case of Airbnb."Featured in: HBS Working Knowledge, Bloomberg.Outsourcing Tasks Online: Matching Supply and Demand on Peer-to-Peer Internet Platforms with Zoë Cullen (2021), Management Science, 67(7), 1985-4003 (Featured Article).
Additional Material: Appendix, Management Science Blog.Auction versus Posted Prices in Online Markets with Liran Einav, Jonathan Levin, and Neel Sundaresan (2018), Journal of Political Economy, 126(1), 178-215.
Additional Material: Appendix A-D, Appendix E, Data and Programs.Featured in: Bloomberg Businessweek, The Huffington Post, and The Economist.Is AI the Right Tool to Solve a Problem? with Paolo Cervini, Pushmeet Kohli, and Marshall W. Van Alstyne (2024), Harvard Business Review, website.
Also appeared in Harvard Business Review Italia (2025), January-February.What Does Banning Short-Term Rentals Really Accomplish? with Sophie Calder-Wang and Andrey Fradkin (2024), Harvard Business Review, website.
Find the AI Approach That Fits the Problem You’re Trying to Solve with Sam Ransbotham and George Westerman (2024), Harvard Business Review, website.
Understanding the Tradeoffs of the Amazon Antitrust Case with Andrey Fradkin, Andrei Hagiu, and Dionne Lomax (2024), Harvard Business Review, website.
To Regulate Network-Based Platforms, Look at Their Data with Daniel Björkegren (2021), Harvard Business Review, website.
How to Get People to Actually Use Contact-Tracing Apps with Marco Iansiti, Marcin Bartosiak, Stefano Denicolai, Luca Ferretti, and Roberto Fontana (2020), Harvard Business Review, website.
Self-Preferencing at Amazon: Evidence from Search Rankings, with Andrey Fradkin and Alexander MacKay (2023). AEA Papers and Proceedings, 113: 239-243.
Pricing Mechanisms in Online Markets (2018), The New Palgrave Dictionary of Economics.
Peer-to-Peer Markets with Liran Einav and Jonathan Levin (2016), Annual Review of Economics, 8, 615-635.
Featured in: The Financial Times.Platform Information Provision and Consumer Search: A Field Experiment, with Lu Fang, Yanyou Chen, Zhe Yuan, and Yitong Wang (2024). NBER Working Paper 32099.
Featured in: Customer Experience Dive (CX Dive), HBS Working KnowledgeDesigning Consent: Choice Architecture and Consumer Welfare in Data Sharing, with Andrey Fradkin and Tesary Lin (2025). NBER Working Paper 34025.
A Dynamic Model of Performative Human-ML Collaboration: Theory and Empirical Evidence, with Tom Sühr and Samira Samadi (2024). arXiv:2405.13753.
Vertical Integration and Consumer Choice: Evidence from a Field Experiment, with Andrey Fradkin and Alexander MacKay (2025).
Data as the New Oil: Parallels, Challenges, and Regulatory Implications, (2025). In preparation for the NBER Conference Volume on "The Economics of Artificial Intelligence."
Digital Platforms as Information Aggregators: Implications for their Design and Regulation, (2025). In preparation for the Cambridge Handbook on Digital Platforms.
Contested Ground: Early Competition and Market Dynamics in Generative AI, (2025). In preparation for the Management and Business Review Special Issue on "Competition and Regulation of AI."
Additional Material: Online AppendixDigital Platforms 2.0: Learnings, Opportunities, and Challenges, with Shrabastee Banerjee, Ishita Chakraborty, Hana Choi, Hannes Datta, Remi Daviet, Minkyung Kim, Anja Lambrecht, Puneet Manchanda, Aniko Oery, Ananya Sen, Marshall W Van Alstyne, Prasad Vana, Kenneth C Wilbur, Xu Zhang, and Bobby Zhou (2024). Available at SSRN.
When Algorithms Explain Themselves: AI Adoption and Accuracy of Experts' Decision, with Himabindu Lakkaraju (2022).
Patent Economic Value and Citations: Evidence from University Patents (2015, resting paper).
Webmunk: A New Tool for Studying Online Behavior and Digital Platforms, with Andrey Fradkin and Chris Karr (2024). NBER Working Paper 32694.
Described in: Experiments on Social Media (Working Paper)