Notification of Staying in the Kingdom over 90 Days
“If you are a foreigner staying in Thailand for a period longer than 90 [consecutive] days holding a Non-Immigrant Visa, you are required by Thai Immigration to report your current address every 90 days.” - Thailand Immigration Bureau
The following guidelines will help you in fulfilling this every 90-day Thailand Immigration reporting requirement. These describe your various reporting options available to you to report your current address.
NOTE: In no way whatsoever does your 90-day reporting qualify you to remain or stay in Thailand beyond your Stay Permitted Date (if you go past this date which Immigration has recorded in your passport you will be subject to fines and deportation for Over Stay). Your allowable stay permission is governed by a completely separate Visa process that is not addressed in the scope of this free help document. Again, this procedure is not your Visa process nor does a 90-day report authorise any sort of an extension of stay. The 90-day notification report only reports your present address to the Immigration Bureau.
When is my report due? Your first day in country marks “day 1”; your due date for your 90-day notification of address report is 89 days later. Whenever you re-enter Thailand, the clock resets at “day 1”. Notification may be made 15 days before an additional 89 days have elapsed. Late report fines are costly (2000 baht per each late report) so be sure to track your next reporting date in your diary or calendar.
How do I report? There are currently four choices:
[You can just google "CCCC 90 Day" if you would like to revisit to this procedure in the future.]
Usage: Currently averaging more than 400 views per month (according to recent Google statistics) folks are using this free procedure from all over Thailand to successfully file their 90-day reports via computer from home. According to an online survey the CCCC has conducted over the past several years, greater than 80% of the participants are reporting success when submitting their reports online. 85% have said they found this CCCC procedure "excellent" or at least "very helpful". While geared for Chiang Mai residents it is available to anyone who would like to use it.
Be warned that using Immigration's 90-day Online Reporting website will call for a bit of patience. Not only can their online reporting site become temporarily unavailable on rare occasions, but their system also demands a lot of focus to detail. It does not always warn you when you are entering an item incorrectly (it just won't let you continue to the next screen if you do). Consider using the following procedure as a checklist. It will guide you through the process and help you to avoid the most common pitfalls.
That said, it is a good idea not to become too dependent on the online option and be sure to allow enough lead time (15-7 days before due) in order for it to work. If you should somehow miss that window, try the mail-in or walk-in option to file your TM.47 report instead (both options are described later in this section).
[If anyone finds exceptions or corrections needed to this free guide, could you kindly write the folks at crfthailand@gmail.com]
Online 90-Day Reporting Process
For Edge users:
For Chrome users:
For Firefox users:
For Safari users, try the following:
[ UbonJoe, TV expert on Immigration matters, also recommends this link for more details for using IE in Safari: How-to-activate-user-agent-switcher-in-Safari.]
Note: When using Safari, you may find that you need to select from all Drop-Down menus on a page BEFORE you enter text in any other field (that does not have a Drop-Down menu) that is listed on the same page. You can try this when you use Safari to Check the Status of Your Application -- you likely will need to use the Drop-Down menu to select your Nationality BEFORE you enter text in any of the other fields (Passport # and DOB).
Warning: All Drop-Down menus must be used for your report to succeed! Never type any text into any field where you have the option of using its Drop-Down menu (if you did, it would invalidate your application and either you could not submit it, or it would not be approved).
You can use this handy Date Calculator Tool to help in determining 7-14 days ahead (or 90 days from now). When it is working, the online application is generally available for use on weekends (unless Immigration is doing maintenance). Many have found when they checked their status on next business day, their online 90-day report had already been “Approved” by Immigration.
NOTE: You are not confined to this narrow date range restriction, if you are just checking the status of a 90-day report that you already previously had made online.
Note: For those who have entered Thailand for the first time, if you continue to remain in Thailand for 90 more consecutive days, you should make your first 90-day report at the Immigration Promenada One-Stop-Service office. Set yourself a reminder and make this visit before 89 days so you do not go past due and have to pay fines. One family member can represent your family. Once you have your next 90-report due date fixed in their computer system (i.e., you have a paper form print-out in your passport showing your next 90-day report due date), for subsequent reports you can try the following online method.
Note: we have not received confirmation of the following yet...Either you or your landlord could try submitting an updated TM.30 report, however, this may or may not bring Immigration's records for you up-to-date for you to be able use On-line reporting for your 90-day Notification. Many of the folks receiving online 90-day report rejections have been those whose old passports had expired and they had been issued new passport numbers within the last couple of years (this often happens when there have been many years since one last re-entered the country). Another suggestion is talking with the staff at the 90-day report help desk at the Immigration (they may or may not be able to help you resolve this). Check with these folks to make sure they have your most current passport # (and departure card ID - tm.6) in their system. The worse case scenario is that you will have to wait until you re-enter Thailand in the future and get a new Departure Card # that will once again be linked to your current Passport #, and would allow you to be able to file your TM.47 report On-line (in the meantime reporting by mail, in-person or using a visa assistance agent are your alternatives to use to file your 90-day report until then).
An interesting recent insight that someone on TV contributed, “Seems that many (most?) ‘problems’ with the on-line 90 day reporting facility are user generated"! He went on to say, "I recently [correctly] did an online report for a friend who [previously] described the system as being ‘useless’. His report was approved within 24 hours!”. In other cases the person was not entering his birthdate in the correct DD/MM/yyyy format, or had misread and incorrectly entered his Next Stay Date that was stamped in his passport.
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Go To: https://extranet.immigration.go.th/fn90online/online/tm47/TM47Action.do?cmd=acceptTerm
CAVEAT: Immigration's online reporting site had been up and down before security measures were implemented in August 2017. It may suddenly become unavailable again at any time without advance warning.
RECOMMEND THAT YOU ONLY USE THE ABOVE LINK ON A DESKTOP OR LAPTOP COMPUTER (not on a mobile device).
(must access with the correct browser -- see above instructions). If this link does not work first time, some have suggested pasting this link into an IE browser instead of just clicking the above link. You will immediately notice a security warning but you can choose to ignore it and navigate your way past it if you want. (Note: This is a routine certificate error message that most everyone receives when accessing the Thai Immigration 90-day Online Report web page -- apparently this has something to do with how Immigration went about registering their site. Any browser used can trigger this.)
Sometimes (not frequently), the Immigration web server may experience downtime for maintenance and annoyingly become temporarily unavailable (e.g., Failure of Web Server bridge message: "No backend server available for connection: timed out after 10 seconds or idempotent set to OFF or method not idempotent.").
Again, you need to scroll all the way down to the bottom of the first screen... If you still use the older Immigration link https://extranet.immigration.go.th/fn90online/online/tm47/TM47Action.do. Before you can proceed to subsequent screens, you first must scroll to the bottom of the initial screen and then you must tick the box that says you must read the "Terms of Service". Then click the Accept button to proceed.
MENU Screen
(https://extranet.immigration.go.th/fn90online/online/tm47/TM47Action.do?cmd=acceptTerm) There are three options:. BLUE BOX: Notification of staying in the Kingdom over 90 days (TM.47) -- select the Blue Box to complete your online application.; GREEN BOX - Check the status of your application; ORANGE BOX - Cancel your application.
Use this option from above link to complete
your TM 47 form online.
Your report application history.
Search by entering your Passport #. DOB, and Nationality -- MUST use the Drop-down menu for Nationality (if using Safari, select Nationality FIRST, before entering Passport and DOB).
If you are having problems, try cancelling and starting again [Note: you may receive a message that says ไม่พบข้อมูล (data not found) if you have not previously started an application.
Essential that you use drop-down menus and the correct Internet web browser (seeFirst Screen instructions below).
Click your line item to check your report status or use to print out your Approved receipt with your next due date for 90-day reporting. Clip this in your passport.
Recommend that you read Immigration’s Terms and Conditions.
(Online 90-Day Notification - Menu Screen)
Reporting Screen Progression (select the following menu item to start)
FIRST SCREEN Important Tips
Be sure to ONLY use ALL CAPITALISED UPPERCASE LETTERS for any field that does not have a drop-down menu (if there is a drop-down list or pull-down calendar widget for any field be certain to USE IT !!).
NOTE: if using Safari, you MUST use DROP-DOWN menus BEFORE you enter any free text (you have to get used to completing the form in more random than strict top-down order). This includes using the provided DROP-DOWN calendar to enter your last ENTRY DATE.
IF you cannot select your Nationality from the Drop-Down list, and you just simply typed it as free text, you should
STOP NOW !!!
You will not be able to submit your report online.
You must use both of the TWO ALPHABETIC letters you see (and no spaces) followed by several NUMBERS that TOGETHER will exactly match your unique Departure Card ID that is displayed on your TM.6 card in your passport.
DO NOT INCLUDE ANY S P A C E S or gaps between your Arrival Card's ID
letters and numbers -- keep it continuous as one whole ID.
Example: AO12345
Do not confuse the letter "O" with the numeral "0", and never substitue a "1" (that is the numeral one) by mistake as the letter "i". Otherwise, your Online Report will not be accepted and will fail! Again, if your Departure Card ID looks like "AO12345", the "O" that you see really is the letter "o" (and needs to be CAPITALISED of course), and not to be confused with the number zero! Also, that is the numeral "one" (1) you see at the beginning of the numbers that follow the two preceding letters -- it is NOT the letter "i". Be sure to enter all LETTERS in UPPER CASE (use your Caps Lock or Shift Key) TOGETHER!
(The reason for emphazing the above is that there have been several who had previously publicly claimed that the Online system "never works", who later discovered that their online rejection was simply due to their own mistake in entering their Departure Card ID. Once they realised what they were doing wrong, the Online 90-day system "suddenly worked" for them).
The 90-day online system will not give you any warning of what you are doing wrong!
(It just won't let you continue and displays "Report to Immigration" on next screen.)
NOTE: → It is KEY that you have accurately entered your Passport # and Surname (using UPPERCASE for letters), Date of Birth in DD/MM/YYYY (not U.S. date format!) order, and gender, and have selected (not free texted) your correct Nationality ONLY by using the Drop-Down menu for you to be able to continue. In other words, for this to work and link with Immigration's database, the information that you just entered must match the information that you had already submitted on your Arrival Card when you last entered Thailand.
Select “Submit” button to advance to next screen.
ERRORS: Check for the following conditions if the system appears to “hang” at this point, and stubbornly refuses to proceed, or if you should receive this error panel:
SECOND SCREEN
If your First Screen submit was accepted successfully, it is a good sign and Immigration will allow you to enter the rest of your 90-day report information on this second screen. Remember to continue to enter ONLY UPPER CASE LETTERS!
STEP #1
Click Submit again to proceed (after you have completed all of the above required fields).
STEP #2
An acknowledgement screen may appear confirming the information that you have entered so far. You will need to tick that you accept terms at the bottom of that screen.
STEP #3
If everything is in order, a third screen should appear. The status for your application should be marked Pending while waiting for your approval acknowledgement. You may receive email notification sent to the email address -- provided that you had entered it correctly, when requested to do so earlier, only in UPPER CASE LETTERS (see Second Screen instructions above). Please note -- this email is only for notification and is not the final Approved slip or docket that you will need to clip in your Passport!
Be sure to record or save a screenshot of your Pending Status screen that displays your Transaction Reference Number (TRN). Use this same TRN to check again later for your approval status that is being processed. If you should forget or lose your TRN.
How Do I Lookup the Status of My Submitted Report?
Return to Immigration's 90-day Reporting MENU screen (see above). Remember that you might have to scroll to the very bottom of this menu screen and then tick the "I agree" box before the system will allow you to continue.
Select the GREEN BOX from the menu to Check the current status of your application. Since most will probably not remember their lengthy transaction (TNF) number, just select the second tab you see displayed on the screen -- that allows you to find/search by your Passport #. First, select your NATIONALITY only from their drop-down list. After that enter your Passport #, and DOB (only in DD/MM/YYYY format). You may have to enter these items in that order depending on the browser you use. So as a good practice, it is best to start with selecting Nationality.
NOTE THIS SYSTEM BUG HAS BEEN FIXED AS OF JUNE 2018:
HISTORY: In April 2018 a bug appeared to be introduced in their drop-down list for Nationality where an extraneous number followed by "||" suddenly preceded each nationality. Even if you selected your nationality correctly the system would not let you proceed.
PREVIOUS SOLUTION: To get around this temporary impasse, select your nationality as usual from their menu, but then copy only the portion of the string that specifies your nationality (English/Thai). Then delete everything in the Nationality lookup box. Now paste what you just copied into the box. When you see your nationality appear (even with the extraneous number string) be sure to click/select it once again before clicking search. Now the 90-day system should let you proceed to the next screen (Report Status). This temporary bug will likely be fixed in a future enhancement to their system.
Click the search button (magnifying glass symbol) and you should see your recent application's line item displayed with its Status. To the far right of that line, click on the magnifying glass that you will see in the “View” column. Clicking on this should reveal details about your submitted report application - including its TRN (helpful if you forget to record this or take the screenshot at the beginning Step #3).
Congratulations on making it to this stage already!
Could you kindly let us know by taking the following quick survey:
---> Were you successful in receiving Pending status so far?
WAIT for Immigration Approval
After several days, If you do not eventually receive final approval status, go back to the MENU screen (green box) to Check the Status of your Application. Click the magnifying glass and scroll down to Print Your Application. Either call Immigration or go in person to Promenada Window 5 (with your your online application that you had printed, passport and, if you have it, receipt slip for your last 90-day notification report). One other possible reason for some Not Receiving Approval Status: There is some speculation that if the owner of your home never had completed and filed a TM.30 report for you with Immigration (or if he/she did, you may have omitted going to Promenada 2nd floor office to update your info on file within a few days of your return to Thailand after you had been been out of the country (in order for Chiang Mai Immigration to sign off your TM.30 report receipt you carry in your passport and at the same time record your new Departure Card number and Last Entry Date in their database). However, this has not been verified.
PRINT Your Confirmation Receipt
A few have been fortunate to receive their final Approval notification in as quickly as just 15 minutes (on business days). Others have had to wait up to 5 business days -- not counting weekends and holidays (especially if this is your first online report you have filed). If you do not see an email message show up (again be sure to check your spam folder), just go back to the Immigration 90-day Reporting Menu (see above), where you can Check the Status of your application. Enter your TRN (that you recorded earlier) or click the Passport tab and identify yourself that way (start with entering your Nationality before anything else if using Safari). Click Submit. A line item should appear with your current application status. Be sure to Click the magnifying glass in the far right “View” column of that line item to see its details. Once your status has changed to "Approved", you need to scroll down to the very bottom of these details to see the tab that enables you to finally PRINT your Next Appointment (Notification of Acceptance) confirmation docket-form (this is your receipt that shows the date when your next 90-day report is due). Keep this printed receipt clipped inside your passport until the next time that you need go through this same process again -- 90 days later.
What if I cannot print my Passport slip/receipt? First, keep it in perspective that your online notification report has already been approved. You can print your Next Appointment confirmation receipt anytime from any Internet-connected computer anywhere in Thailand (useful should your paper copy ever become detached from your passport or lost in the future). Your previously approved online 90-day report(s) will continue to remain available online in Immigration’s online archive records for you to view anytime that you choose to do so -- just return to the Immigration menu item Check the Status of your application. Now, for possible printing problems causes/solutions:
If you should encounter a blank pop-up print window when you first attempt to print this form, then try waiting for an hour or two, or come back to your Status screen again the next day. The problem could be due to a temporary Internet lag or delay downloading your information from Immigration’s server. If you are able to view your Immigration receipt but cannot print it, trying saving as a pdf file or make a screenshot. Then try printing that picture or file. Be patient -- you should be able to eventually print your Next Appointment (Notification of Acceptance) form (with your next due date) on your own or on another computer.
Set a Reminder - Best practice is to set yourself a reminder in your diary, calendar, or on your computer for 15 daysbefore your next 90-day report due date (that is the earliest date when you can make your next online report but remember no later than 7 days before your report is due -- keep in mind, it is but a brief one-week “window of opportunity”, after all is said and done). Best Wishes!
[Advisory: Do not wait until last minute to use this online service. Some, but not all, have had success (typically if they had not recently left and then re-entered Thailand). If this does not work for you immediately, go to theImmigration Promenada One Stop Service office or, if you still have enough time, mail-in your application and file your 90-day report as usual.]
(Note: The above written work is protected under Copyright © Chiangmai Christian Community Classifieds 2015-2016 and may not be reproduced or copied nor posted on any other website or in published form without the expressed written consent and authorisation of the Chiangmai Christian Community Classifieds - CCCC team.)
Do you do Walk-in 90-day Immigration check-in reports? Here is the form you will need to complete processing this in person at the Chiang Mai IPO (similar to what you need for mail-in with photocopies of your required passport pages -- see mail-in procedure below). TM.47 form: https://drive.google.com/file/d/0BxSGYuI6fMQib1VuRTdRR3BDSTA/view?usp=sharing. For those reporting in Chiang Mai be aware that there are 4 particularly busy cycles or waves during the year: late June to early-August and then recurring every 3 months onward. This typically reoccurs in the days during and just before and after the first month of each quarter: June, October, January, April. Reason: Newcomers, including many families (some required to file at least 3-4 simultaneous 90-day reports) start to arrive to volunteer or work in CM in time for the international school year to begin. If they have not travelled outside of country (usually most do not) they need to report again each following consecutive 90-day period. Fortunately, more and more have been able to successfully doing mail-in reporting (see below). This has made significant impact in reducing local queues for others who may need to make in-person visits.
Mail-In 90 day immigration Reporting Procedure - There is already an excellent write-up published on ThaiVisa on how to mail in your 90-day reports at http://www.thaivisa.com/forum/topic/557382-90-day-report-procedures/ [with special thanks to TV moderator Tywais].
Note: You should never mail your original passport to Immigration! All that Immigration needs and wants are photocopies of pertinent pages as outlined in the above link.
When mailing, it is recommended that you register both your sending and return mail envelopes. If it is during a high volume cycle (typically the first month of each quarter -- Jan, April, July, October), be sure to send your report in early enough (so that it arrives at Immigration at least 15 days before due) so that you have time to report in person if you do not receive your Approval confirmation slip ahead of your report is due date, and you are vulnerable to be fined (especially costly for families -- 2000-5000 baht penalty plus 200 baht for each day overdue -- per each family member).
If you should ever not receive a returned Notification slip that was supposed to have been mailed back to you, call Immigration at 053-142787 ex. 12, or see the following diagram.
Mail-in 90-Day Reporting Process
Note: The above Mailed-in report workflow will likely revert back to using the Immigration Provincial Office (near CNX) for checking on 90-day processing problems -- probably sometime in 2018 (following the complete re-construction of that location during 2017).
The traditional way that those who have submitted their 90-day reports by Mail are able to find out their report status is for Immigration to return to them, by mail, their Approved Notification Receipt Slip (with their next report due date printed on it). If they do not receive this return slip in time before their report is due, they need to go to the Chiang Mai Immigration office at Promenada (as per the above diagram) in order to find out what happened to their report they had already mailed in 15 days before due.
Let us know by taking the following quick survey:
It is best to go to Immigration to find out what happened if your 90-day Next Notification receipt has not been received by mail in time before your report is due.