Home

I'm Assistant Professor and a member of the Interaction Lab (video about what we do here) at the Department of Computer Science, Heriot-Watt University.

My research involves looking at how people communicate in everyday conversation, e.g. how they build meaning together, how they correct themselves & each other, seek clarification, why & when they nod, how they take turns to speak, etc. I spend a lot of time trying to apply formal, computational & empirical methods from Computational Linguistics, Machine Learning & Cognitive Science to better understand and model these processes.

As such, my work also involves building better, more intelligent, and more naturally interactive conversational AI (aka dialogue systems, conversational interfaces, or chatbots), and designing experiments to test these.

Here's a list of the research projects I've been involved with.