I am Assistant Professor and a member of the Interaction Lab (video about what we do here) at the Department of Computer Science, Heriot-Watt University. I am also Co-founder and Head of Linguistics at Alana AI.
My research involves looking at how people communicate in everyday conversation, e.g. how they build meaning together, how they understand spoken language in real-time, how they seek clarification and correct themselves & each other to repair misunderstandings; why & when they nod, how they take turns to speak, etc. I spend most of my research time applying formal, computational & empirical methods from Computational Linguistics, Machine Learning & Cognitive Science to better understand and model these processes.
As such, my work also involves endowing Conversational AI (aka dialogue systems, conversational interfaces, or chatbots) with the same capabilities, thereby creating more intelligent, natural, and robust conversational systems.
Here's my Google Scholar page.