Time duration within which the refund will be made to customers : 5 working day
Mode of refund : Same through which the original transaction was done
Cancellation charges : Zero cancellation charges for product undelivered, defective packaging, late delivery or general dis-satisfaction
How cancellation can be placed : For cancelling the Zomato/Swiggy order before delivery call/chat with the Zomato/Swiggy support.