My Resume
Antoine Loup
PO Box 2
Endicott, NY, 13761
Email: antoineloup@gmail.com
OVERVIEW
Consistently balancing the pursuit of career goals and the continual increase of knowledge, experience, and education has been the focus of the past 25 years. A dedication to honesty, integrity, and the surpassing of all expectations has paralleled that focus. Acting as a consummate professional while sustaining three basic principles: the ability to admit what is not known; the willingness to seek out that knowledge; and the drive to implement those findings into a plan for the future; has provided the design necessary to achieve the goals that have been set.
Wunderlic Exam - score of 46 out of 50 (Aug. 2010)
ASVAB - score of 99 out of 100 (1990)
Myers-Briggs Type Indicator: I N F J (July 2011)
Quoted in "10 Steps to Successful Sales" by Brian Lambert. My words of wisdom: "Your customer’s customer is your customer too. Help them increase their sales and they will increase yours." (Nov. 2009)
Interviewed for Global Business Perspectives Talk Show: (Sept. 3, 2008)
Big Five Personality Traits:
Openness: "relatively high" (top 30%) : "High scorers tend to be imaginative, creative, and to seek out cultural and educational experiences. "
Conscientiousness: "about average" : "Reflects how organized and persistent we are in pursuing our goals. High scorers are methodical, well organized and dutiful."
Extraversion: "about average" : "People high in extraversion are energetic and seek out the company of others. "
Agreeableness: "relatively high" (top 30%) : "People high in agreeableness tend to be trusting, friendly and cooperative."
Neuroticism: "about average" : "Low scorers tend to be more relaxed, less emotional and less prone to distress."
HEXACO PERSONALITY INVENTORY:
Honesty-Humility 3.69 Median 3.22
Emotionality 2.56 Median 3.34
Extraversion 3.31 Median 3.50
Agreeableness 2.75 Median 3.00
Conscientiousness 3.13 Median 3.47
Openness to Experience 4.06 Median 3.31
PROJECT EXPERIENCE 2002-PRESENT
Government Contracting - Domestic & Foreign
• Oversee GSA approval process.
• Work closely with and develop relationships with Prime Vendors and sub-vendors.
• Prepare and deliver presentations for government officials across different branches of government.
• Prepare submissions for Government approval of products.
• Address RFQs and maintain vendor relations while providing handling objections to tender offers and awards.
International Sales & Marketing
• Development of Sales and Training Programs, Document Translation, and Ad Campaigns, including viral videos and social marketing campaigns.
• Establish distributor guidelines and Memorandums of Understanding for further use in the establishment of sales networks.
• Liaison with Department of Commerce and other International and Export Agencies.
• Development of Export Compliance Program.
• Development and implementation of CRM system.
International Business Consulting
• Work with partner companies around the world to help them develop sales strategies.
• Travel internationally and learn the culture and market to provide best recommendations as it applies to general business practices.
• Speaking engagements to further promote the local business unit as well as the regional, and the global product line.
• Train local staff on selling and application procedure fundamentals, including value selling and relationship building and Provide assistance at trade shows.
• Act as liaison between manufacturer and international distributor and also distributor and end-user.
Website Development & Internet Marketing
• Evaluate, Hire, and Manage web designers
• Oversee project to convert corporate website into updated version meeting all new standards and optimized for search engines and for e-marketing.
• Develop micro-sites and social media campaigns integration.
• Managed outsourcing of full development of website templates for affiliates.
• Development of E-Mail campaigns, Pay-Per-Click, Pay-Per-Call, Banner Ad, and Affiliate e-marketing campaigns.
• Pay-Per-Click: 2007-2009: 13 campaigns; 93 ad groups; 7,283 keywords; 546 ad variations.
(Baseline: industry cost per lead - $250 per lead; industry conv. rate = 1%)
• Email Campaign : March 2011 - June 2011 (small sample) : 10 campaigns; 30 different email versions.
(Baseline: industry average "existing customer" ; open rate = 15.4% ; CTR = 13%)
IT Systems
• Development of Company and Departmental Intranet along with Computer Use Policies, Installation of Security Devices, Policies and VPNs.
• Evaluation, Hiring, and Management of IT Service Vendors.
• Introduction of Web, Video, and Phone Conferencing Systems, Management of Phone System installations for Branch Office (out of state).
• Creation of Document Library, Storage System, and Risk Management Plan.
• Database Standardization and Conversions along with Process Development and Training.
Telemarketing
• Development of cold calling campaigns and lists.
• Script Development
• Automated reporting systems integration
• Training of TSRs
Direct Mail
• Learn bulk mail procedures.
• Liaison with US Postal Service
• Review mailing procedures and best practices for optimum delivery.
• Review and evaluate mail-room software
Specialties
Business Development and Consulting, Social Media, E-Marketing, International Trade, Export Compliance, Six Sigma, Continuous Process Improvement, Project Management, Multiple CRM, and ERP Systems, SEO, SEM, E-Mail Marketing, Direct Mail, Microsoft Office Suite.
CERTIFICATIONS
Green Globes Professional; Six Sigma Green Belt ; Quality Process Analyst ; Global Business Person ; Google Qualified Advertising Professional ;
Comptia Project +; Comptia Security + ; SCORE Certified Mentor ; Microsoft Office Specialist
MEMBERSHIPS
American Society for Quality ; Alpha Beta Gamma ; Phi Theta Kappa ; NFPA ; SCORE ; Roof Consultants Institute
EDUCATION
(Continuing Education)
USIP - Negotiation and Conflict Management, Certificate Course - August 2012
NRCA - Roofing 101, Feb. 2012 - June 2012
USIP - Interfaith Conflict Resolution, Certificate Course - April 2011
USIP - Conflict Analysis, Certificate Course - March 2011
SSPC - Quality Control Supervisor QCS, October 2010 - January 2011
SSPC - Coating Applicator Training, October 2010 - January 2011
SSPC - Concrete, Steel, and Non-Ferrous Surface Preparation, January 2011
Direct Marketing Association - Successful Direct Marketing, August 31, 2010
U.S. General Services Administration (GSA) - Pathway to Success, Feb 1, 2010
SSPC: Planning and Specifying Industrial Coatings Projects (C2) June 15 - August 20, 2009
SSPC: Fundamentals of Protective Coatings (C1) February 15 - June 15, 2009
Texas Tech University: Creating and Increasing International Sales and Profits - 2008
Empire State Development / Alliance for Manufacturing & Technology: Export NY - 2008
WEB CEO: Professional Internet Marketer - 2007
Direct Marketing Association: Strategies to Successfully Expand Abroad - 2007
Flir Systems: Level 1 Thermography - 2006
(Bachelors)
Business Administration & Management of Information Systems
State University of New York, Binghamton, NY 3.9 GPA 2007
Graduated Summa Cum Laude
(Associates)
International Business 2005
Broome Community College, Binghamton, NY 3.8 GPA 2007
Letters of recommendation are available upon request. Here are some recent quotes:
"Tony...displayed strong leadership skills...articulate and has excellent verbal and written communication skills."
"Tony is a hard working, very detailed individual."
"Tony is creative in his ideas, analytical when it comes to problem solving...an excellent "teacher" and his education process has been critical in securing larger, qualified clients.”
"Tony has shown great capability to handle many different projects in many different functional areas...his commitment to each project has been exceptional..."
Languages
English (Native or bilingual proficiency)
Spanish (Limited working proficiency)
Arabic (Introductory level)
Skills
Web Design (Advanced, 7 years experience)
PowerPoint (Expert, 10 years experience)
Web Project Management (Expert, 7 years experience)
Dreamweaver (Intermediate, 2 years experience)
Excel (Advanced, 14 years experience)
Access (Advanced, 8 years experience)
Expression Web (Advanced, 7 years experience)
Coatings (Advanced, 10 years experience)
Email Marketing (Advanced, 5 years experience)
Photoshop (Intermediate, 10 years experience)
Government Liaison (Intermediate, 5 years experience)
Arabic (Beginner, 2 years experience)
Spanish (Intermediate, 7 years experience)
Social Media Marketing (Advanced, 4 years experience)
Public Relations (Intermediate, 7 years experience)
International Business (Advanced, 5 years experience)
Microsoft Office (Advanced, 14 years experience)
Online Marketing (Advanced, 5 years experience)
Outlook (Advanced, 14 years experience)
Problem Solving (Expert, 17 years experience)
Vendor Management (Intermediate, 5 years experience)
Direct Mail (Intermediate, 5 years experience)
Public Speaking (Advanced, 15 years experience)
SEO (Advanced, 7 years experience)
SEM (Advanced, 5 years experience)
Work Experience
Tech Advisor / Business Development
Fluid Applied Roofing Systems
Aug 2022 - Present
Privately Held; Building Materials industry
Regional Director / International & Government Sales / Information & Export Services
ICP / Astec Re-Ply Roofing
Privately Held; Building Materials industry
March 2001 – August 2022 (See Below for full ICP/ICC Work Experience)
Continue to develop international sales programs and work with distributors and clients around the world. Develop programs to reach out and develop long term relationships with government entities.
Independent Sales Representative - Middle East
Firefree Coatings Inc.
Privately Held; Building Materials industry
June 2010 – 2011
Facilitating sales and contractor development throughout the Middle East in order to promote proven fire mitigation systems and products.
Marketing Director
Burgan One General Trade and Contracting
Privately Held; Import and Export industry
March 2010 – 2011
Develop marketing programs and advertising for promotion of construction products.
Managing Director
International Coatings & Construction Cooperative (I3C Marketing)
Privately Held; Building Materials industry
March 2010 – 2011
Handle day-to-day operations and oversight of the company programs.
Past
International Sales and Information Services
Insulating Coatings Corporation
March 2007 – September 2010 (3 years 7 months)
Develop international sales program. Travel and promote brand to international clients.
Manager of Information Systems
Insulating Coatings Corporation
March 2004 – March 2007 (3 years 1 month)
Manage IT systems and vendors, manage web programs and design. Introduce security programs including computer use policies and firewalls.
TeleSales Representative
Insulating Coatings Corporation
March 2001 – March 2004 (3 years 1 month)
General phone sales, database work, cold calling, literature fulfillment.
Owner
GWE Communications (Sole Proprietorship)
Sole Proprietorship; 1-10 employees; Telecommunications industry
December 1996 – March 2001 (4 years 4 months)
Satellite communications company working with companies such as the US Postal Service, Ford Star and Time Warner. Provided services such as installation and repair of satellite communications equipment and networking / telecommunications services. Also provided residential services for companies such as Direct TV and Dish Network.
Quality Department
Telespectrum Worldwide
Public Company; 1001-5000 employees; Marketing and Advertising industry
October 1999 – February 2001 (1 year 5 months)
Responsible for monitoring quality of customer service representatives for various firms within a call center as well as shift supervision responsibilities.
Food Service Professional
Marriott International
Public Company; MAR; Hospitality industry
December 1994 – December 1996 (2 years 1 month)
Marriott was handling all of the food production services for Binghamton University. I was involved in multiple different areas and programs. One of the first suggestions I made in the world of business was the "cross-training" program - which management utilized and embraced. The basic idea was that if entry level workers were able to train in different entry level areas, then workers could be shifted to handle bottlenecks and provide support if there was a shortage of labor or special circumstances. This was also effective at opening up a wider pool of talent when over time needs increased.
Please contact me directly for more information. Thank you.