Effective Date: 01/06/2026
Hua Language Centre (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we handle personal data in connection with the Hua Language Centre mobile application (“App”).
The App is mainly used by students, parents, or guardians to view lesson information, class-related updates, and notifications from Hua Language Centre.
The App does not directly collect full registration details from users inside the App.
Student, parent, guardian, and class registration information is collected separately by Hua Language Centre during the class registration, enrolment, or administrative process. This information may be stored in Hua Language Centre’s backend system and used by the App to display relevant lesson and notification information.
Depending on the user account and services used, the App may access or display the following information from our backend system:
Student name
Parent or guardian name
Contact information
Class or course details
Lesson information
Class schedules
Attendance or class status information, if applicable
Learning progress or lesson-related updates, if applicable
Notifications, reminders, and announcements
For security, troubleshooting, and service improvement, the App may collect limited technical information such as:
Device type
Operating system version
App version
IP address
Login activity
Crash logs
Diagnostic information
This information is used to maintain App security, fix technical issues, improve performance, and provide a reliable user experience.
The App may request notification permission to send lesson updates, reminders, announcements, or other class-related information.
The App does not use camera, microphone, location, photos, media, or file access unless such features are specifically introduced and clearly explained to users.
Users may disable notifications through their device settings. However, disabling notifications may prevent users from receiving important class updates or reminders.
We use personal data and class-related information for the following purposes:
To allow users to log in and access the App
To display lesson information
To send class-related notifications and announcements
To provide reminders about classes, activities, or centre updates
To manage student and class-related communication
To provide support and respond to enquiries
To maintain App security and prevent misuse
To monitor and improve App performance
To comply with legal, administrative, and regulatory requirements
We do not sell personal data.
We may share limited personal data only when necessary with authorised service providers who support our operations, such as:
App hosting providers
Backend system providers
IT support providers
Notification service providers
Analytics, crash reporting, or diagnostic service providers, if used
These service providers are required to use the data only for the intended service purpose and to apply appropriate safeguards.
We may also disclose personal data where required by law, regulation, legal process, or government authority.
The App may be used in connection with student learning services. Where student information relates to a child, such information is used only for educational, administrative, class communication, and service-related purposes.
Parents or legal guardians may contact us to access, correct, or request deletion of their child’s personal data, subject to legal, administrative, and operational requirements.
We take reasonable steps to protect personal data against unauthorised access, use, disclosure, alteration, loss, or destruction.
Security measures may include access controls, secure login, restricted staff access, secure hosting, backup procedures, and technical safeguards.
However, no electronic system is completely secure, and we cannot guarantee absolute security.
We retain personal data only for as long as necessary for educational, administrative, legal, accounting, security, and operational purposes.
When personal data is no longer required, we will delete, anonymise, or securely dispose of it, unless we are required to retain it by law or for legitimate business purposes.
Users, parents, or guardians may request access, correction, withdrawal of consent, or deletion of personal data by contacting us.
Email: DPO@hua.com.sg
We may verify the requester’s identity before processing the request.
Some data may need to be retained where required for legal, accounting, dispute resolution, student safety, administrative, or contractual purposes.
Users may withdraw consent for certain uses of personal data by contacting us at:
DPO@hua.com.sg
Please note that withdrawal of consent may affect our ability to provide App access, lesson information, notifications, or related services.
Even after withdrawal from promotional communication, we may still send important service-related messages such as class updates, reminders, account notices, and administrative information.
The App may contain links to external websites. We are not responsible for the privacy practices, content, or security of third-party websites.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the effective date.
For questions, access requests, correction requests, deletion requests, or privacy concerns, please contact:
Data Protection Officer
Hua Language Centre
Email: DPO@hua.com.sg