Extend the life of your product by adding a Service and Maintenance contract.
Simpteq offers several service and maintenance contracts for our clients to assure their products and systems maintain maximum performance that include.
Unlimited Telephone Support
Remote Desk top Support
Pre-scheduled preventative maintenance visits
One of our Service Engineers will physically check that the system is fully operational and report any defects or damage
Emergency Calls, Data Extraction Service, and Police Liaison when needed
Testing and re-adjustment of focus and video levels on all cameras
Cleaning of all camera lenses and housings where appropriate
Adjust video time and date display as required, and check equipment settings
Carry out test reviewing of recordings and advise on best practice
Provide any necessary basic instruction and training
Advise on the latest equipment available to improve the functionality of the installation
Inspect all flexible connections
Extended Warranty on Parts
We can offer extended warranty on parts to give you the peace of mind that your system is covered for years to come.
Please contact us for pricing.