Welcome

Welcome to our Quality Assurance LMS!

At ShyftOff, we take pride in delivering high-quality products and services to our customers. Our Quality Assurance LMS is designed to help us maintain this standard by ensuring that all of our processes, products, and services meet or exceed our clients' expectations.

Our Quality Assurance LMS is led by a team of experienced professionals who are dedicated to continuously improving our processes and identifying opportunities for enhancement. Through regular audits, inspections, and assessments, we can identify potential issues and take proactive measures to address them.

As a 1099 contractor, meeting quality assurance goals are an important aspect of maintaining a successful working relationship with the company you are contracting with. 

Here are some tips for meeting quality assurance goals as a 1099 contractor:

• Understand the metrics

• Prepare for each call

• Follow call scripts and guidelines

• Focus on active listening

• Stay positive and professional

• Be empathic