Privacy Policy

Effective Date: 01/09/2025

Last Updated: 01/09/2025

Laxmi Electronics (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide while visiting our website or interacting with our services.

1. Information We Collect

We may collect the following types of information from you:

• Personal Information: Name, phone number, email address, and physical address when you fill out a form, make a purchase, or contact us.

• Device and Usage Data: IP address, browser type, pages visited, and other analytics data to improve website performance.

• Transactional Information: Details of your product inquiries, purchases, and service requests.
  
  

2. How We Use Your Information

We use the collected information to:

• Process orders, inquiries, and service requests.

• Communicate offers, promotions, and product updates.

• Improve our website, services, and customer experience.

• Provide after-sales support and warranty services.

• Comply with legal obligations and resolve disputes.
  
  

3. How We Protect Your Data

Your personal information is stored securely using Google Workspace, Interakt WhatsApp Business Platform, and encrypted databases.

Access is limited to authorized personnel only. We use SSL encryption, secure logins, and two-factor authentication to protect data against unauthorized access, disclosure, or misuse.

4. Sharing of Information

We do not sell or rent your personal information.

We may share limited data only with:

• Authorized brand service partners for installation or warranty purposes.

• Payment gateways and logistics partners for completing your orders.
  
  All third-party partners comply with strict confidentiality and data protection standards.
  
  

5. Cookies and Tracking

Our website may use cookies to improve functionality, analyze traffic, and personalize user experience. You can manage cookie preferences through your browser settings.

6. Your Rights

You may:

• Request access, correction, or deletion of your personal data.

• Opt out of promotional communications at any time by replying “STOP” or contacting us directly.

7. Data Retention

We retain customer data only as long as necessary to fulfill transactions, provide support, or meet legal requirements.

8. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact:

Laxmi Electronics (owned and managed by SHREEL)

Nandji Complex, Modi Chowk, Manjhali Talab, Champa, Chhattisgarh – 495671

📞 +91 7974719191

✉️ hello@shreel.in

9. Updates to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date.