FAQs
My lab session is not appearing on my timetable - what should I do?
You should check your timetable on both the iSheffield app and myTimetable available on MUSE. If myTimetable shows your missing lab session, but iSheffield doesn't, you may need to update the app on your phone. For Further information please follow this link.
If your lab session is missing from both systems, please contact diamond-lab-support@sheffield.ac.uk for help.
Alternatively you can contact your Home department.
Do I need to complete the pre-experimental activity (pre-lab) for my lab session?
Yes, please allow yourself enough time to complete the pre-lab activity at least 1 hour prior to your timetabled lab session, this is so that we can access your results on Blackboard before the lab. Failure to do so will result in you being refused entry to your lab.
The pre-lab activities can be found on the appropriate module Blackboard page.
What should I do if I think I have or have tested positive for Covid-19?
If you think or you know you’ve got Covid-19, tell us and we can provide advice and support
Remember that if you need support, we’re here to help you. If you’re staying at home because you think or know you’ve got Covid-19, you can tell the University by completing our online Covid-19 form: Tell the University if you’re staying at home
Stay at home if you feel unwell
While you’re no longer required to self-isolate if you have Covid-19, you should try to stay away from others if you have symptoms.
Please continue to stay at home if you feel unwell, and do not come to campus.
What if I'm late to a lab session?
It is expected that students arrive at laboratory sessions at or before the start time advertised in the timetable. If you arrive after the start time of a laboratory class, it is likely you will not be allowed to take part in the activity and will be turned away.
For more information about this please see the MEE Late Entry Policy
Can I do personal or co-curricular projects in the Diamond labs?
Yes. In this handbook each lab page has details of how to request to use their equipment
Is there a lost and found in the Diamond?
Yes. If you have left something in any of the study spaces please go to the "lost and found" located at the ground floor reception desk.
If you think you have left something of yours in one of the Labs please contact diamond-lab-support@sheffield.ac.uk
I missed/will miss my lab session - what should I do?
You should make every attempt to attend all of your face to face lab sessions however, if you do miss a lab then you will find the remote/online alternative activity on the appropriate module Blackboard page. The online activities will be available once all of the timetabled face to face sessions of the lab activity have taken place.
If you think that you have extenuating circumstances for missing your lab please follow this link for more information and contact your home department ASAP.
How do I submit an EC form?
An EC form is for 'extenuating circumstances'.
If you think that you have extenuating circumstances for whatever reason, please follow this link for more information on the procedure you can follow.
You will also need to contact your home department ASAP.