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The following are basic remote desktop setup instructions that should allow you to connect to your office PC from almost any device.
To setup remote desktop, you will always need 5 things:
Microsoft remote desktop client (Built into windows, free download for Mac, iPad, Android)
The address to connect to your PC on (I can give this to you if you don't have it)
Your username (This is the same username you use on your office PC)
Your password (This will always be the same password you use when logging into your office PC)
Duo security setup on your mobile phone to authenticate your connection.
To use remote desktop on a Windows PC:
Press the start button and type remote, then you can pick Remote Desktop Connection
Inside the program, you can enter the address to your computer in the field labeled Computer and then connect
(You can also press the show options button to save your connection information)
To use remote desktop on a Mobile Device:
On apple and android devices search for and install Microsoft Remote Desktop from the iTunes store or the Play Store respectively.
Inside the app, press the + on the top right corner to add a new connection.
Select Desktop
For PC Name, enter the address to your office PC (including the :#### if applicable)
Under User Name, choose Add User Account and enter your username and password
 Click Save
You should now have a connection that you can click to open.
If you receive a warning about a certificate, select "Never ask again..." and connect.
Regardless of what device you are connecting from, you should now see a security prompt from Duo and receive a prompt on your mobile phone when you try to connect.
Once you accept this prompt on your mobile phone, your remote desktop session should open.
If you experience any problems, please contact us.
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