Merger & Relocation
OUR PROPOSAL TO MERGE THREE GP PRACTICES & RELOCATE TO A SINGLE NEW MEDICAL CENTRE
Briton Street Surgery
Westcotes GP Surgery 1
Westcotes GP Surgery 2
Embedded Files
We wish to propose a potential merger of three NHS GP practices and relocate them
to a newly constructed medical centre nearby. This page will explain what we plan to do.
Current Briton Street Surgery
3 & 5 Briton Street
Current Westcotes GP Surgery 1 & 2
2 Westcotes Drive
Proposed New Site (on ground floor)
Junction of Narborough Road & Upperton Road
What is proposed?
Practice Merger:
We want to merge Westcotes GP Surgery 1, Westcotes GP Surgery 2 and Briton Street Surgery (all operated by Dr Shafi & Partners), combining our well-known teams and resources, to offer a wider range of services and appointments. We would like this to happen by April 2026 (the formal merger of three contracts).
Practice Relocation:
We are also hoping to move all three practices from the current out-dated buildings to a single, modern, fully equipped and larger premises down the road. The location of the new medical centre would be:
Formally Narborough Road School, Junction of Narborough Road and Upperton Road, Leicester, LE3 0AF
We would like this to happen by spring 2027 (the physical relocation of our current practices).
What This Means for You
Accessibility and Comfort:
Modern, Purpose-Built Design: The new building will feature state-of-the-art facilities, providing a more comfortable and private patient environment.
Improved Access: Enhanced disabled access, better provision for wheelchairs and pushchairs, and dedicated parking spaces.
Enhanced Services:
Wider Range of On-Site Services: The larger space will allow us to host more specialist clinics, such as minor surgery (lumps and bumps), long-term condition management and mental health services, reducing the need to travel elsewhere.
Increased Appointment Availability: Operating under one roof, with a consolidated clinical team and more consulting rooms, will improve our ability to offer timely appointments.
Better Patient Experience:
Centralised Care Team: A single, larger team of GPs, nurses, and support staff means better integration of care and more consistent clinical approaches.
Improved Technology: Investment in the latest clinical technology to enhance diagnostics and administrative efficiency.
Your Feedback Matters
We have been working hard over the last few years to improve the premises we serve our patients at. It has always been known that the premises are outdated and we would, one day, need to relocate. It is important that our patients have the opportunity to share their views on these proposals before a final decision is made.
You can provide us with your feedback on these proposals via:
Website: Visit LeicesterGP.com and click Proposals for New Merger & Relocation of GP Practices for further information and to send your feedback
Paper Version: Collect a form to complete at our reception area
Telephone: Call us on our regular telephone lines after 11.00am to help share your views
In Person: Visit and speak to any of our practice staff
Key Dates
We will be holding two drop-in Q&A sessions which you can attend if you would like to ask any questions.
One will be face to face, and the other will be held online. We will keep the FAQs updated just in case you cannot attend these meetings:
Patient drop-in Q&A sessions (physical and virtual):
Face-To-Face Session Weds 3rd December 2025 @ 6.00PM to 7.00PM
At: Patient Waiting Room, 2 Westcotes Drive, Leicester, LE3 0QR
Online Virtual Session Sat 6th December 2025 @ 12:00 PM to 1:00 PM
Via Whereby Meeting - use the following link:
https://new-gp-leicester.whereby.com/gp
We understand that change can bring uncertainty and we are here to help you and your family. As this project moves forward, we'll keep you updated every step of the way through different types of communication, so you always know what's happening.
Proposed Views of Site of New Location and Building
Site view of proposed located medical centre
Proposed Upperton Road view of GP entrance (artist)
Frequently Asked Questions (FAQs) - click to see all >>>
What is a GP Practice merger?
A merger is when two or more GP practices join together to become one single practice. This means:
The practices share resources, staff, and systems
Patients from the merging practices become part of the same patient list
Services are streamlined to improve access and quality of care
Why do practices merge?
Mergers help practices:
Offer more appointment options and specialist services
Reduce pressure on staff by working as one team
Improve stability and long-term sustainability
Share costs and facilities more efficiently
What is a GP Practice relocation?
Relocation means moving to a new site which has been specially constructed to accommodate patients and staff and other services (e.g pharmacy, physiotherapy, etc.)
Why relocate?
Relocation allows practices to:
Provide care in a modern, accessible environment
Offer more space for patients and staff
Improve parking, transport links, and disabled access
Expand services that weren’t possible in the old building
FAQs:
Q: Why are the practices proposing to merge and relocate?
A: The merger aims to improve patient care, increase services, and ensure long-term sustainability of general practice services. Relocation would allow us to operate from a modern, accessible facility that better meets clinical and community needs.
Q: Which practices are involved in the merger?
A: Westcotes GP Surgery 1 & 2 and Briton Street Surgery are proposing to merge to become one single service under the name Dr Shafi and Partners.
Q: Where is the proposed new location?
A: The new premises would be located at:
Formally Narborough Road School, Junction of Narborough Road and Upperton Road, Leicester, LE3 0AF
Q: When would the changes take effect?
A: We are hoping to merge by April 2026. The relocation process would take longer and we anticipate we would be moving in Spring 2027.
Impact on Patients
Q: Would I still be registered with the practice?
A: Yes, all patients would remain registered. No action would be required on your part.
Q: Would I still see the same GP or nurse?
A: We would aim to maintain continuity of care. While some staff roles may evolve, your usual clinicians would continue to provide care.
Q: Would my medical records be affected?
A: No. Your records would remain secure and accessible to your care team throughout the transition.
Q: Would opening hours or services change?
A: No, it would be the same opening hours.
Q: Would the phone numbers change?
A: No, we would aim to keep the same phone numbers. Any changes to our phone lines would be communicated in advance.
Access & Logistics
Q: Is the proposed new location accessible by public transport?
A: Yes. The site is served by local bus transport, and we will work with local authorities to ensure smooth access.
Q: What about parking and disabled access?
A: The proposed new site includes parking spaces, disabled bays, and step-free access throughout.
Q: Would home visits still be available?
A: Yes. Home visits would continue as usual.
Communication & Feedback
Q: How will I be kept informed?
A: Updates will be shared via our website, SMS, email, and printed leaflets. You can also speak to reception staff or attend our patient information sessions.
Q: Can I give feedback or raise concerns?
A: Absolutely. We welcome your views. Please contact any member of our practice or use our online feedback form [include link].
Q: Will there be patient engagement events?
A: Yes. We will host Q&A sessions and open days to help patients understand the proposed changes and meet the team.
Q: How will my feedback be used?
A: All feedback will be analysed and considered as part of the decision making process. All data will be handled in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
Q: Is my feedback anonymous?
A: Yes, all feedback is anonymous.
Behind the Scenes
Q: What would happen to the old premises?
A: The existing sites would be closed in line with NHS guidance. We’ll share updates once plans are confirmed.
Q: Who would approve the merger and relocation?
A: The decision is in consultation with NHS England, the Integrated Care Board (ICB), and our Patient Participation Groups (PPGs).
Q: Would this effect prescriptions or referrals?
A: No. Repeat prescriptions and referrals would continue as normal.
YOUR FEEDBACK - TELL US WHAT YOU THINK ABOUT THIS PROPOSED MERGER AND RELOCATION
Click on the following link to let us know your thoughts on these proposals
THANK YOU FOR ALL YOUR HELP AND SUPPORT
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