College Knowledge
Knowledge of array of campus functions, resources, how to access and seek out help, and how to communicate proactively and appropriately with faculty and staff.
Ability to navigate the college culture, environment, and procedures. Familiarity with college admissions and financial aid processes.
Understanding of terminology, complex processes, and the written (and often unwritten) rules and codes of postsecondary institutions.
Ability to use course catalogue to locate course information, registration policies (e.g. add/drop), and other information.