primevideo.com/videohelp

Prime Video is a streaming video service from Amazon. Which is offered as a standalone service or as part of an Amazon Prime membership. With a subscription to primevideo.com/videohelp, you can watch hundreds of TV shows and movies on your favorite devices.

How to Install Prime Video on your device?

primevideo.com/videohelp app is available on a range of televisions, Amazon devices, mobile devices, Blu-ray players, game consoles, and streaming media devices. By installing Prime Video on your device, you will be able to watch Prime Video.

1. Open your device's App Store, and search for the Prime Video app.

2. Download and install the app.

3. Open the Prime Video app.

4. Register your device by selecting Register on the Amazon website.

5. You will be given a code to enter the website.

6. Sign in using your Amazon account information.

How to Fix Something Went Wrong with Amazon Prime?

If you also get "Something went wrong with Amazon Photos, refresh", "Amazon Music playback error, sorry, something went wrong", "Amazon Kindle Oops, something went wrong", or "The Amazon Alexa app says " If you are troubled by messages like

1. There is a connection problem between your device and Amazon servers.

2. There is a network problem on your end.

3. Amazon servers are down.

4. Some software or hardware problems.

5. Your Amazon account is not active or your Amazon Prime Video service subscription is expiring etc.

Try Again Later:

If you are also having trouble playing primevideo.com/videohelp, wait for a few minutes and try again. You may have to wait for a few hours or even days. This is because your device might possibly have a connection issue with the Amazon servers, simply refresh the web page or reload the application.

Log out and log in to your account:

Signing out and resigning from your Amazon Prime Video account. This is effective for inactive accounts that have had no activity for a long time.

Restart Amazon App:

Restarting the Amazon Prime Video app or restarting your device. You may need to force close the video app and reopen it.

Check your internet connection:

Check and fix your Internet issues to enjoy Amazon's video service again.

Check location settings:

If you have chosen the wrong location setting for your device, you may be prevented from accessing your favorite series and movies. Although Prime Video is almost worldwide, it is still not available in some countries and regions, including China Mainland, Russia, North Korea, Iran, and Syria.

Clear app cache:

A large amount of cache data interferes with the use of the program especially when you have been using the app for a long time, it generates a lot of cache blocking the data transmission of the app. So clear any kind of cache files.

Update or Downgrade the Amazon Prime App:

Bugs only occur in older versions of programs that are out of date. So, if you are not currently using the latest version of Amazon Prime Video, update it to the latest one.

Scan for viruses:

If you think your device is infected with malicious software, reinstall Amazon Prime and scan the device for viruses using security software.

Factory reset your device:

To resolve the issue, reset your device system to factory default settings. But this will erase all the data on the device. Thus, if you want to keep some files, you will need to move them to another storage device or create a backup of them before performing the reset.

Use Amazon Prime on another device:

If the above methods do not resolve your issue, switch to another working device to continue enjoying Amazon video services. Additionally, you can rely on a streaming stick like the Amazon Fire TV Stick or Roku, which can give you instant access to Prime Video.