Gain the Knowledge

You'll get started by going through the learning materials included in the self-paced curriculum hosted in ServiceTitan Academy specifically designed to prepare you for the Certified Administrator exams. The Exam Prep includes organized Knowledge Base and Academy content as well as other video training content. You'll also have a chance to take Practice Exams to judge your mastery of the information. The curriculum includes 7 sections and 18 total Certification Exams.

The time to complete each section is between 3-5 hours, depending upon the number of topics and your existing experience. The total time to complete all sections and their associated assessments will be about 25-30 hours.

Earn your Certification

To earn your Certified Administrator credential, you'll need to pass the 18 topic-specific exams included in the curriculum. Each exam contains 30 randomly delivered questions on each topic. If you take an exam and fail to achieve the required passing score, you will need to wait 24 hours to retake the exam.

Benefits

• An industry-recognized, verifiable credential you can share on LinkedIn or other professional/social networks and showcase on your resume.

• A badge that identifies you in Community as a Certified Administrator.

• A special area in Community where you can interact with other certified users.

• Opportunities to contribute content to Community and provide mentoring to other companies using ServiceTitan.

Program Requirements

• Be in an Administrator role in ServiceTitan at your company. (other role-based certifications will be available in the future)

• Receive authorization from your company to participate in the program.

• Agree to participate as a resource in Community to help engage and raise the level of product knowledge of your peers by sharing your experience and expertise.

• Serve as your company’s internal “go-to” resource for questions related to ServiceTitan and when the need does arise, be your company’s dedicated support outreach person.

Retain your Certification

Your certification will be valid for one year from the date it’s earned. To maintain your active certification status, you'll need to successfully pass incremental exams (no more than two) verifying your understanding of recent updates to the ServiceTitan platform.