To Do List

Stand Extra's

Delegate Entry Opening Times

Monday 9 June: 13:00 – 18:00

Tuesday 10 June: 08:00 – 18.00

Wednesday 11 June: 08:15 – 13:15

Emergency Evacuation Procedures

 Please read the following document- Emergency Procedures - ACC 

 All exhibitors must familiarise themselves with the procedures.

Accommodation

To book accommodation for this event, please use the booking link.

ACC Online Portal

You can log into your online portal via the following link: ACC Exhibitor Portal

Please create an account and select the Airmic Conference event and you will be able to access all relevant documents and information. 

Business Centre/Guest Relations

The Guest Relations Desk and Business Centre facilities are available for client and visitor use and are located on the Galleria in the Convention Centre or the Atrium in Exhibition Centre Liverpool.

The range of services available include: 

• Courier and Floristry services 

• Travel advice and booking service – this includes Airport, individual or coach transfers, shuttle service, taxi booking, and local transport advice. 

• Printing service for all your conference literature 

• Sourcing and branding of delegate bags and pens as well as packing these ready for issue. 

• Excellent foreign exchange rates for currency conversion 

• A range of high-quality stationery items, souvenirs, and gifts 

• Printing, faxing and laminating facilities. 

• Advice on the best bars and restaurants available in Liverpool 

• Assistance with external venue options for evening dinners or drinks receptions 

• Help with arranging bespoke tours of the city to match your interests. 

• Provision of fully trained & professional events staff such as registration staff, hostesses etc.

Car Parking

There is limited on-site parking available. Details of prices for these car park and car parks in the surrounding areas can be found in the document below: How to find us.

Carpet

The Exhibition Hall aisles and Shell Scheme stands will be carpeted in grey. All Space Only stands will need to purchase or bring their own carpet. All stand material bought into the hall MUST be taken away. Failure to comply with this may result in the waste charge being given to the exhibitor.

Cleaning and Waste

Included within the license fee is the provision of a permanent overall cleaning operation of the Centre including the foyers, general delegate circulation and reception areas, toilets, ancillary public areas, including:

- cleaning throughout the licence Period including floors and seating areas.

- a cleaning service for toilets, cloakrooms, registration facilities and other specific areas

- basic cleaning of the exhibition stand floor. This does specifically include your stand space.

The ACC can provide a stand cleaning service for exhibitions.

Please refer to the ACC Liverpool online ordering facility. If you anticipate a high volume of waste during your event, please communicate this as additional charges may apply. Specialist or clinical waste removal can also be arranged if required.

Damage and Loss

Neither the organiser, nor the ACC, accepts any responsibility for damage or loss of any property introduced by the exhibitors or their agents/contractors. Exhibitors are especially warned that the exhibits are the sole responsibility of the exhibitors to whom they belong. Exhibitors should arrange their own insurance against all risks. The strongest possible precautions against pilferage should always be taken.

Please note that you are not permitted to affix anything to the fabric of the venue building without permission.

Before and after your event takes place, your Event Manager will complete a dilapidation report. Any damage that occurs may be charged for.

Deliveries and Collections

Deliveries can only take place between the hours of:

07:00 to 22:00 on 8th June 2025

07:00 to 12:00 on 9th June 2025

Please ensure that all materials are appropriately labelled* with the following information to ensure your deliveries are not turned away:

Recipient Name

Event Name & Date

Hall 2

Stand Number:

Name/ Contact Number (if applicable)

Loading Bay 2

ACC Liverpool

Kings Dock

Liverpool Waterfront

L3 4FP (Please note Sat Nav Postcode L3 4BX)​

*Delivery labels can be found here: Delivery Label

At the end of the conference, collections MUST be made between 09:00 and 22:00 on Wednesday 11th June 2025. 

Outstanding collections – The ACC does not have on-site storage or the capability to forward remaining items. Anything left on site after tenancy may be removed/disposed of at the tenancy holder’s expense.

There are no facilities at the ACC to receive and store goods sent before Sunday 8th June. Deliveries made earlier will be turned away and anything left and not collected will be disposed of.

Please note that trolleys are not readily available at the venue, and recipients of deliveries must ensure that they can transport items from the loading bay to the appropriate location.

If you need a forklift, please contact us as soon as possible, but no later than May 12th, to ensure availability. You can reach Tim Filmer at tim@selectiel.com.

Prior to the end of the event, we will issue courier collection forms to exhibitors, which must be affixed to any items being collected by couriers and will detail clear instructions as to where to leave items for collection.

Each individual parcel for collection should be labelled and any waybill from the courier should also be attached. All items are left at the owner’s risk.

All items must be picked up by Wednesday 11 June. Any items left after this time or not clearly labelled will be destroyed unless otherwise arranged through your Event Manager

Dilapidation

You are reminded that you will be charged for any damage to the hall or stand area, including the floor, caused by your staff or contractors. All tape used to secure carpets must be removed at the end of the exhibition. Under no circumstances can stand construction, graphics, displays, etc. be attached to the fabric of the building. If your leftover waste is deemed excessive, there will be a charge to have it removed.

Drinks Receptions

All exhibitors are welcome to attend the drinks receptions in the Exhibition Hall. Timings to be confirmed in 2025. 

Exhibitor Badges

Official badges will be issued to every exhibitor. The badge will act as a security pass and must be worn at all times. Admission to the Exhibition Hall will not be permitted to personnel who are not wearing the appropriate badge. All exhibitor badges are valid from Monday 9th June- Wednesday 11th June. Please note: It is one exhibitor pass per attendee and these cannot be shared. 

Exhibitor Events

Exhibitors/sponsors should not organise any external events during the conference times or during the first hour of the Airmic drinks reception.

Facility Policy

No exhibitors shall distribute or give away any item of food or drink not supplied by the official caterer Sodexo Live! Should you wish to order stand catering, please log into your exhibitor portal and complete the Stand Catering form to return to Sodexo Live! at the ACC.

Fabrics

Please ensure that all fabrics used on stands have the relevant fireproofing solutions. It is a requirement that all drapes brought into the venue conform to BS 5867 Specification for Fabrics for Curtains and Drapes.

Fire Precaution

Fire extinguishers are located at convenient points around the hall. All materials used for the interiors of stands must be thoroughly fireproofed or be non-combustible to the satisfaction of the local authority. Failure to do so may result in the removal of all offending fittings. 

Any person (exhibitor or contractor) discovering a fire, should immediately notify the venue security and call: Tim Filmer: 07831 149138. Do not try and fight the fire if you are not trained to.

First Aid Requirements

The ACC will provide basic first aid cover during the build, open, and breakdown periods at the conference. If first aid is required urgently, exhibitors/contractors can notify any member of ACC staff. They will have a radio and can contact the first aid team quickly to come to the relevant location.

Furniture

Exhibitors can choose their own furniture supplier, but we strongly advise them to inform tim@selectiel.com in advance about the furniture’s arrival, the supplier’s name, and the collection date. Collection is crucial because sometimes the supplier misses the breakdown instructions and fails to collect on time, leading to fines for the exhibitor.

Health, Safety and Security

You will be asked to complete a short site induction upon your arrival to the halls to obtain a build/break wristband. In accordance with government guidelines, there are currently no Covid restrictions in place at the venue.

Internet Access

The ACC is fully wireless enabled and recently upgraded the access points throughout the venue in order to provide guests, delegates and exhibitors with an even faster and more reliable service. The venue offers a range of dedicated internet solutions for exhibitors with advanced connectivity requirements and is able to recommend the services that will best meet your needs. These can be ordered through your ACC exhibitor portal

Marketing Material

Exhibitors may distribute advertising and printed materials from their stand but must not distribute literature in the aisles or entrances or exits, nor in such a manner as to cause annoyance or disturbance to other exhibitors. In the event of complaints, the matter shall be referred to the organiser for their decision.

Music

Exhibitors wishing to play any recorded material (including CD/Record/Cassette/Video) must obtain a licence from the Phonographic Performance Limited (PPL) and Performing Rights Society (PRS). Exhibitors are solely responsible for obtaining any licence required to play music on their stand.

Noise

The use of microphones, videos or music is permitted, but the volume must not be such as to cause any annoyance to other exhibitors or theatre sessions. The organiser reserves the right to prohibit their use if, in the organiser’s opinion, any annoyance is being caused, and remove the offending equipment and/or exhibitor from the Exhibition Hall.

Painting or Spraying

Under no circumstances is painting or spraying of cellulose paints permitted. Water-based paint is permitted however spraying requires permissions from: tim@selectiel.com

Sessions

Exhibitors can attend any sessions in any of the HUBs located in the Exhibition Hall. Exhibitors do not need to pre-register for these sessions.

Storage

There is limited storage available on site so please remove all excess materials etc off site following the setting up of your stand.

If there are a few items you need storage for, please contact Tim Filmer: tim@selectiel.com  

Venue

The ACC Liverpool Group, Kings Dock, Liverpool Waterfront, L3 4FP

Tel: +44 (0)151 475 8888

Waste

Airmic requires all exhibitors and contractors to consider the environment and try to reduce / eliminate any discarded materials used during construction or dismantling.

Basic waste and cleaning will be carried out by the venue but excludes wood, carpet, vinyl, graphics, cardboard including tubes, plastic covering, marketing material. Any of these found and associated with a stand will be charged for to the exhibitor.

Exhibitors and contractors must remove such items off site.

IF assistance is rquired concerning waste, then please contact Tim Filmer on tim@selectiel.com.