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Operating Hours: Monday through Friday 9:00AM to 12:00PM, 1:00PM to 4:00PM.
How can we help you?
First, are you in the right place?
Password resets (email, ctcLink login issues caused by password)
Multi-factor authentication (MFA) problems
Email access (student Microsoft Outlook account)
Wi-Fi connection issues on campus
Hardware/software installation on personal or lab computers
Campus printing or computer lab access problems
General account lockouts or technical errors not specific to Canvas
You'll need IT Support
You'll need IT Support
STUDENTS
STUDENTS
Navigating Canvas (finding courses, course menu, modules)
Submitting assignments or quizzes in Canvas
Viewing grades and instructor feedback
Using Canvas discussions, messaging, or inbox
Troubleshooting course content not displaying (files, links, media in Canvas)
Help with Canvas on mobile (app vs. browser)
Accessing Zoom or other online tools through Canvas courses
FACULTY
FACULTY
Canvas Support
Pedagogy Support
Troubleshooting (Canvas, Panopto, Zoom)
You'll need eLearning Support ↓
You'll need eLearning Support ↓
How soon do you need assistance?
- Need help right away?
Chat with us
Get quick Canvas help through live chat.
Get quick Canvas help through live chat.
Call us
Talk with our eLearning team for Canvas support.
Talk with our eLearning team for Canvas support.
2. Not urgent? Share your request with us.
2. Not urgent? Share your request with us.
Support FormFill out our eLearning support form for more detailed help and we'll follow up.
Email UsEmail our team with your Canvas questions anytime.
3. Want to meet (virtually) face-to-face*?
*This is dependent on the teams' schedule and availability
Book a 15 or 30-minute session for one-on-one Canvas support
*This is dependent on the teams' schedule and availability
Book a 15 or 30-minute session for one-on-one Canvas support
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