Terms and Conditions

1. About Scribble Ink

Scribble Ink Story Consultancy is a creative story consultancy led by Nadia Gasper.

The business operates across multiple capacities, including:

• coaching and consultancy

• education and training

• publishing and content creation

• events and programme delivery

• research and development

These capacities may be described using terms such as:
Scribble Ink Academy, Scribble Ink Publishing, Scribble Ink Productions, Scribble Ink Coaching Practice, and Scribble Ink Research & Development.

These are descriptive operational styles only and do not constitute separate legal entities.

2. Services Covered

These terms apply to all Scribble Ink offerings, including but not limited to:

• Scribble Island Coaching (Foundation, Growth, Mastery)

• Scribble Ink Academy programmes

• Scribble Nation workshops

• Scribble Escapes (retreats)

• Scribble Gigs (micro-commissions and group delivery)

• Creative writing courses and challenges

• Workbooks, Scrolls (SRNs), and templates

• Digital content (Substack, podcasts, downloads)

• Speaking engagements and collaborations

• Pop-up events and coaching

• Merchandise and branded materials

3. Booking and Confirmation

A booking is only confirmed once:

• payment (or deposit) has been received, and

• confirmation has been issued by Scribble Ink

All services are subject to availability and are allocated on a first-come, first-served basis.

Scribble Ink reserves the right to decline or postpone bookings where:

• capacity is limited

• required information has not been provided

• the project is not a suitable fit

4. Fees and Payment

All fees are confirmed in advance and must be paid via approved online payment methods.

Depending on the service, payment may be structured as:

• full upfront payment

• deposit plus balance

• instalment plans

• milestone payments (for partnerships)

Unless otherwise agreed:

• payment must be received before delivery begins

• late payment may result in delayed or suspended services

Refunds and Exchanges

• Deposits are generally non-refundable once time and preparation have been allocated

• Fees for services already delivered or scheduled are non-refundable

• Exchanges or transfers may be offered at Scribble Ink’s discretion

Nothing in this section affects any statutory rights you may have under UK consumer law.

5. Consumer Bookings (Coaching, Workshops, Sessions)

Rescheduling and Cancellations

• One reschedule is permitted with at least 48 hours’ notice

• Less than 48 hours’ notice = session forfeited

• Missed sessions (no-shows) are non-refundable

If Scribble Ink cancels:

• an alternative date or full refund will be offered

Session Conduct

• Sessions begin and end at the scheduled time

• Late arrival may reduce session time

• Clients are responsible for accessing links, materials, and locations

Pre-Session Preparation

• Pre-read material is capped at 15 pages per session unless agreed otherwise

• Materials must be submitted at least 24 hours in advance

6. Group Sessions and Programmes

Group spaces are collaborative, respectful environments.

Participants must:

• engage respectfully

• avoid disruptive or harmful behaviour

• maintain confidentiality

Scribble Ink reserves the right to remove participants without refund where behaviour is:

• abusive

• discriminatory

• disruptive

• unsafe

Sessions are not recorded unless explicitly stated. Recording or redistribution without permission is not allowed.

7. Digital Products and Subscriptions

Digital Products

Products may include:

• PDFs

• Word documents

• downloadable resources

• online content

Clients are responsible for ensuring compatibility with their devices.

Where digital content is accessed or downloaded immediately, you may be asked to confirm that delivery begins straight away and that cancellation rights are affected accordingly, where permitted by law.

Subscriptions

• Paid subscriptions are billed monthly or annually

• Benefits apply only while subscription is active

• Misuse of subscription services may result in termination

Community spaces (e.g. forums) do not replace structured coaching services.

8. Coaching Relationship and Responsibility

Scribble Ink provides coaching and consultancy, not guaranteed outcomes.

• Coaching is co-creative and discretionary

• Results depend on client engagement and implementation

• Editing services are not included unless explicitly agreed

Clients must:

• submit original work

• engage professionally

• respect communication boundaries

9. Intellectual Property

All Scribble Ink materials remain the intellectual property of Scribble Ink, including:

• frameworks

• teaching materials

• templates

• branding and content

These materials are for personal or internal use only and may not be:

• reproduced

• distributed

• sold

• repurposed commercially

Creative Ownership

Clients retain ownership of their original work.

10. Submissions and Release

By submitting work, you confirm:

• you are the original author

• you grant permission for review and feedback

Scribble Ink is not liable for:

• similarities with other works

• copyright registration (client responsibility)

11. Business-to-Business (B2B) and Partnerships

For organisational partnerships (including Scribble Impact):

• scope of work will be agreed in writing

• fees may follow milestone or project structures

• partners are responsible for:

  • participant management

  • safeguarding

  • staffing and logistics

Additional work outside scope may incur additional fees.

12. Monitoring, Evaluation and Research

Programmes may include:

• feedback collection

• attendance tracking

• evaluation and reporting

Scribble Ink may use anonymised insights for:

• internal development

• research

• publications

• case studies

No identifying information will be used without consent.

13. Confidentiality

Both parties agree to:

• protect sensitive information

• respect privacy of materials, methods, and participants

Confidential information may only be disclosed:

• with consent

• where legally required

• where safeguarding concerns arise

14. Data Protection (GDPR)

Personal data is:

• stored securely

• used only for relevant business purposes

• never sold to third parties

Data may be shared with trusted service providers where necessary for delivery (e.g. payment platforms, booking systems, learning platforms).

15. Media and Promotion

Some programmes or events may be photographed or recorded.

Where applicable:

• notice will be given in advance

• consent or opt-out options will be provided

16. Safeguarding and Child Protection

• Participants under 16 require parental/guardian consent

• Safeguarding procedures must be followed at all times

Any breach of safeguarding expectations may result in:

• immediate termination

• referral where appropriate

17. Equality, Diversity and Inclusion

Scribble Ink is committed to inclusive, respectful, and accessible practice.

All participants and partners are expected to contribute to a safe and respectful environment.

18. Liability

Scribble Ink will deliver services with reasonable care and skill.

However, we are not liable for:

• indirect or consequential loss

• loss of income, opportunity, or reputation

• outcomes dependent on client action

Liability is limited to the value of the service purchased.

Nothing in these terms excludes liability where it would be unlawful to do so.

19. Force Majeure

Scribble Ink is not liable for delays or disruption caused by circumstances beyond reasonable control, including:

• illness

• technical failure

• transport disruption

• extreme events

Where possible, alternative arrangements will be offered.

20. Termination

Scribble Ink may terminate services without refund where:

• terms are breached

• behaviour is inappropriate

• payment is not received

Either party may terminate a partnership with written notice where the agreement is no longer viable.

Fees for work already completed remain payable.

21. Amendments

These terms may be updated from time to time.

• New terms apply to future bookings

• Existing bookings are governed by the terms agreed at the time, unless otherwise required

22. Governing Law

These terms are governed by the laws of England and Wales.

23. Contact

For queries regarding these terms:

📧 info@scribbleink.com