I am lucky to have met P.A Support Subic Ltd. Inc. in 2011 and started working as one of their customer service representatives until now. With 9 years’ experience, I faced struggles and challenges. But I was able to conquer it all by being passionate, dedicated and committed to my job. As time passes by, I learned to keep a work-life balance, a mom in a daytime and a customer service agent at night.

Through the years, I was given a chance to showcase my talent by being one of the authors of the Customer Service Handbook, one of the facilitators in the Playasia’s charity event for the aspirant call center agent based on my personal experienced, training newbies that most had been regularized, continuous receiving numerous award in getting highest score in the customer satisfaction survey (CSAT), an achiever of the month-to-date scorecard based on the over-all performance. And last but not the least, I have been nominated thrice in the Search for the Outstanding Workers of Freeport Zone where I failed twice in 2018 and 2019. ‘Never lose hope because we never know what tomorrow may bring’, the word that instilled in my mind. The full support and trust given by my family, management and bosses, colleagues and friends, become my motivation to move forward.

Life, as we know it, is full of ups and downs. Sometimes it breaks us, sometimes it pampers us, and most often it confuses us with its never-ending challenges. But the important part is how we use these kinds of situations in our life to nurture our future and strengthen our character as a professional, a faithful believer, a loving son, a caring brother, or just as a normal citizen of our country. With that said, I can confidently say that I am very blessed that I made it to this part of my life. It was all made possible with the help of my family, especially my mother and sister, who have been with me from the start supporting me, together with my friends and colleagues and most especially, almighty God, who never failed to push me through good and bad times.

Now, as I embark on the second quarter of my life. With all memories and experiences behind me, I will continue to push through to improve what I have, while savoring every moment, enjoying the little things and making sure that I live with no regrets. That is how I want to leave an impact as a person and as a professional which is in line with SBMA’s advocacy to enhance a culture of excellence and continuous productivity inside and outside the Freeport. I am very honored to be here today together with all the other candidates for this search, to be an example and a part of the bridging growth with Freeport’s culture, social spirit, and strategic directions.

Fondly called "Kuya Kim", is the one in charge of the company's Heavy Equipment Operation. Kuya Kim is very dedicated and committed in all that he does. He never leave things unfinished and dedicate his extra time to finish the task assigned to him. He considered the company his second home and his colleagues as his second family.

Kuya Kim's leadership is exhibited by being an excellent follower. He maintained his instinctive attitude to talk less and do more. He always shows eagerness in finding ways he can impact change. His enthusiasm and energy never diminished throughout the day's work and he is a friend to everybody.

Ryan Solis has been with the company for 11 years and counting. He is the first PTW officer assigned by the company and his works includes issuance and monitoring of permit to work of various projects and maintenance work to include hot works, cold works, working at heights, working at confined space, and asset maintenance.

Ryan has always been proud of the organization he is serving. Despite the overwhelming amount of work entrusted to him and his department, he always makes to be present in any undertaking or Social activities that the company will be joining.

After graduation, Julie wanted to be closer to her family in Bataan, but still work in a place that would give her the chance to work in a dynamic environment, as well as a place where she could contribute to the preservation of natural resources. And to her, the Subic Bay Freeport sounded like the perfect place.

Fortunately, SUBICWATER was also in need for a chemist at that time, and recognizing Julie’s achievements and penchant for continuous learning, it seemed like a match down to the molecular level.

Since then, Julie has proven herself to be more than just your everyday chemist, expanding her skills to other important roles in the organization like ISO documentation, quality control management, and data analysis. But most importantly, Julie has now made herself a model of being an outstanding role player, not just within SUBICWATER, but in the entire Subic Bay Freeport’s environmental preservation and the area’s water safety and potability. Julie’s advice for her co-Freeport workers?

“Always give your best, and work from the heart in everything that you do.”

Thea has been working on dual roles with the company: as nurse, and HR specialist- handling recruitment and training. In short Thea is instrumental in ushering in employees to SUBICWATER, and ensuring that each and everyone is in tiptop shape.

She shared, “As the company nurse, I constantly push for more comprehensive safety procedures, and systematic ways to safeguard our company’s, employees’, and even customers’ health and welfare.” When asked if she has achieved her goals as a nurse? “Even though I don’t get to care for families in a hospital or a clinic, I think I now have a bigger responsibility of making sure that my brothers and sisters in SUBICWATER are all healthy, so that we can properly serve our Freeport family,” replied Thea.

I found myself in grief and despair but instead of mourning, I focused all my efforts in my work to give a better future to my daughter. I always need to lunch out just to feed her and put her to sleep, but after some time, she became weak and sick that my sister initiated to let her take care my daughter in her province.

Even with a heavy heart, I let it happen and became more eager to work hard. All my efforts became fruitful as I was assigned as a Quality Supervisor in 2013. On the work side, I fulfilled my job to the best of my abilities as I became more knowledgeable in handling quality reports, incoming outgoing and standard operating procedures. However, on my private life, I felt helpless as my husband did not provide any allowance for my daughter and at the same time, I need to support my father.

Two years have passed since I transferred to Production as a Production Supervisor. It is also the same year that I found out that my husband already had a child with another woman. Since my daughter is already studying, I took legal action for her financial support and won a court agreement against my ex-husband. The succeeding year seems a blessing as I was again promoted as a Senior Production Supervisor. I am truly grateful that the company appreciated my hard work despite of the personal struggles that I am facing.

Our life is a never-ending battle, and it always depends on our eagerness and determination to survive and adapt to the never-ending challenges. If I will compare myself to a thing, I like to consider myself as an empty cartridge that our company is manufacturing. An empty disposed cartridge that has nothing. All the experiences, whether good or bad, filled me up with knowledge and courage to be where I am right now, just like how an ink refills a useless empty cartridge.

With my experience in starting and working at the very bottom, I always strive hard to provide an equal opportunity and appreciation to everyone that has potential and diligence.

BORN ON NOVEMBER 30, 1993 IN SAN FERNANDO, PAMPANGA, THIS NEXT AWARDEE AT A YOUNG AGE, EXPERIENCED A POVERTY-STRICKEN LIFE. TO SURVIVE, HIS PARENTS, JULIETA AND MARIO ORTALEZA TRANSFERRED TO SUBIC, ZAMBALES WITH THE HOPE OF HAVING A BETTER LIFE. BUT LIFE HAS NOT BEEN EASY FOR HIM AND HIS FAMILY AND TO HELP HIS FAMILY FINANCIALLY, HE HAS TO EARN HIS SCHOLARSHIP TO ATTEND TO COLLEGE. CONFIDENT IN HIS INHERENT ABILITY TO RISE ABOVE HIS SITUATION, OPPORTUNITIES OPENED AND HE WAS HIRED IN HIS COMPANY IN 2013 FROM BEING A CONTRACTUAL WORKER TO REGULAR EMPLOYEE. BUT, HE WHO DEFIES STAGNATION EVEN WORKED HARDER BY SHOWING HIS INITIATIVE, DEDICATION, COMMITMENT AND LEADERSHIP SKILLS, WHICH EVENTUALLY WAS REWARDED BY A PROMOTION AS A TRAINOR OF THE COMPANY’S ASPIRING ENGINEERS. AN ACHIEVEMENT HE AND HIS SPOUSE, JC AND HIS CHILDREN FRANZ AND SERENITY TAKE PRIDE ON. OUTSTANDING WORKFORCE, JOMARI C. ORTALEZA, WISTRON INFOCOMM (PHILIPPINES) CORP

Marami na kung naranasang iba’t ibang trabaho ngunit hindi pinapalad na maging isang regular sa pinasukang kompanya. Taong 2014, ika-17 nag Enero, ako’y naging bahagi ng Wistron InfoComm Philippines Corporation. Nagsimula ako bilang kontraktual Production Operator at na-absorb as regular employee ng Wistron noong ika-1 ng Hulyo taong 2016. Dahil na din sa hilig ko sa Computer at makabagong technology nagsumikap akong pag-igihan pa ang aking trabaho at makapagbigay inspirasyon sa mga bagong empleyado. Di nagtagal ako ay na promote mula DL to IDL dahil na din sa kasipagan at didikasyon sa trabahong inatas sakin. Sunod sunod ang aking naging promotion, sa taong 2019, ako ay ginawaran bilang isa sa WPH 2019 Most Outstanding Employees.

Masarap magtrabaho sa kumpanyang lubos ang tiwala sa iyo. Lubos ang aking pasasalamat sa WPH family dahil binigyan nila ako ng oportunidad na maipamalas ang aking kakayahan bilang empleyado. Mula sa operator posisyon hanggang sa maging bahagi ng Engineering Section at kasalukuyang Team Leader ng isang koponan. Ito’y lubos na aking ikinagalak sapagkat hindi matatawaran ang tiwalang ibinigay sa akin ng aking mga superiors at ng kumpanya. Mahirap sa umpisa pero alam kong kakayanin ko sa tulong nang mga taong nakapaligid sa akin, inspirasyon na binibigay ng aking pamilya, at higit sa lahat sa basbas na ibinigay sa akin ng Poong Maykapal. Muli, taos puso akong nagpapasalamat sa lahat ng taong gumabay sa akin kung ano man ang narating ko sa oras at panahon na ito. Hindi matatawaran ang galak at saya sa aking puso.

THIS NEXT AWARDEE IS HAPPILY MARRIED TO ARISTEO VALLE AND BLESSED WITH TWO KIDS, THEO AND YONA. BORN ON NOVEMBER 6, 1983 TO NODESIXTA AND MARCIAL MORALES, MANIFESTED IN HER WORK ETHICS ARE THE SAME VALUES OF INTEGRITY AND FAIRNESS THAT HER PARENTS HAD TAUGHT HER AND ALSO THE SAME VIRTUES SHE IS IMPARTING TO HER CHILDREN. WORKING FOR 16 YEARS IS ENOUGH TESTIMONY TO HER RELIABILITY, LOYALTY, DEVOTION AND UNDENIABLE CONTRIBUTIONS TO HER COMPANY AS A CREDIT AND COLLECTION SUPERVISOR. OUTSTANDING FREEPORT WORKER, NODEA M. VALLE, PTT PHILIPPINES CORP.