Instructor Support

In order to ensure an efficient and enjoyable teaching and learning experience for our partners and participants, several levels of support are in place to help address concerns related to the course environment, student inquiries, technical issues, or any other questions you may have. We value the expert knowledge that you bring into our courses and we look forward to working with you to help answer your questions and alleviate your concerns.

Canvas Support

Canvas Dashboard

Review your support resources within Canvas. Go to your Canvas Dashboard and click on the “Help” button. From there, you’ll be able to access a range of helpful resources and The Training Services Portal.

Canvas Tutorials

The Canvas community provides many Canvas Overview Videos for Instructors.

Consultation

USD’s Learning Design Center provides Canvas training and support for PCE instructors. To learn more about how to use Canvas tools in a one-on-one consultation with an Instructional Support Analyst, please email LDC Support (ldcsupport@sandiego.edu) or schedule a consultation.

Programmatic Questions

Your PCE Program Coordinator can assist with human resources issues, setting up your my.sandiego.edu email and Destiny portal access, general inquiries regarding your course, and any programmatic concerns and/or issues related to USD policies.

PCE Contacts

PCE Education Programs Contacts

● Marisa Huppert, Sr. Program Coordinator – EDU Courses mthien@sandiego.edu

PCE Business and Health Programs Contacts: pce-bus@sandiego.edu

● Cathie Barclay, Sr. Program Coordinator – BUS and HLTH Courses cbarclay@sandiego.edu

● Katie Stevens, Program Coordinator – BUS Courses kstevens@sandiego.edu

● Lynn Thornton, Program Coordinator – BUS Courses lthornton@sandiego.edu

Program Manager

●Samantha Kohn skohn@sandiego.edu