Computer Support

For technical support for SDUSD Chromebooks, please call the Online Learning Support Line at 619-732-1400, open 8 am - 5 pm, Monday - Friday.

For Internet/Hotspot questions, please call the SDUSD Family Support Line at (619) 260-2460, open 7 am - 5 pm, Monday - Friday.

If you are sure the Chromebook needs to be exchanged, or you need to pick up a Hotspot, then you may go directly to a distribution center listed here: SDUSD Family Technology Support Center Locations 2020-21, open 9 am - 3:30 pm for Chromebook Exchanges and 10 am - 3:30 pm for Hotspot pick-ups, Monday - Friday.

Note: Many issues with Chromebooks can be resolved by restarting the device.

For additional SDUSD technology support see: Technology Support for Families.