We always recommend that students:
Charge the laptop fully each night - it may also be used while plugged in.
Use the laptop in a common area of the house - avoid using outside.
Use the laptop on a desk or table - avoid using or leaving it on floors.
Keep the laptop away from food, liquid, and pets.
As the Chromebook laptop is District property, all district settings and controls will apply. Student web content is filtered, but parents/guardians are ultimately responsible for monitoring the student’s use and browsing activity of the laptop.
For technical support, call the Online Learning Technical Support Line at (619) 732-1400.
Hours of operation are 8 am - 5 pm, Monday - Friday.
Note: Many issues with Chromebooks can be resolved by restarting the device. Students and parents can refer to the resources provided on this page for simple steps that will resolve the majority of issues not related to damage.