FREQUENTLY ASKED QUESTIONS
Deposit FAQs
How do I submit my enrollment deposit?
Head to sage.edu/deposit and login using your @sage username. Click on "Continue to Payment Center" > Click the Deposits tab on the top gray bar > Select your term > Select your deposit type > Click Continue to pay your deposit
Helpful hints: Fr = First-Year Student / Tr = Transfer Student / Resident = Living on Campus / Commute = Commuter Student
How much is the enrollment deposit?
$200 for commuter students or $300 for resident students
Can I ask for an enrollment deposit waiver?
Unfortunately, deposits cannot be waived. Your deposit is not an additional fee - this amount will be taken off your bill so if you did not pay it now, you would pay it once bills are due
Am I able to get a refund on my deposit?
All enrollment deposits are non refundable
When are deposits due?
Russell Sage College is on Rolling Admissions - This means you have until May 1st (National College Decision Day) to submit your enrollment deposit!
Housing FAQs
What is my housing assignment/Who is my roommate?
Residence Life will send out housing preference forms via email around May 1st - shortly after, housing and rooming assignments will be available and sent to students directly
What campus will I live on?
Students are placed on the campus in which their program of study is housed.
What if I want to live on the opposite campus (i.e. cross-campus)?
Residence Life tries to accommodate all requests based on where students prefer to live (subject to availability). You can mark this preference on your housing preference forms once they are available.
How can I get a single dorm?
Students should contact residencelife@sage.edu if they want a single **Please note: non-medical singles are more approximately $700/year more
Medical singles (i.e., a single given due to a physical or mental health accommodation) do not have any upcharge, but require students to go through Accessibility Services; students interested in these should contact residencelife@sage.edu and Accessibility_Services@sage.edu
How many people can come with me during move-in day?
As many as you’d like! But there will be plenty of hands on deck that day to assist.
What should I bring with me?
Check out our recommend packing list
Dining FAQs
How do I choose a meal plan?
Students will select their meal plans when Residence Life send out the preference forms around May 1st
What are the meal plan costs?
You can see a breakdown of what each meal plan includes and their prices here
Am I required to have a meal plan?
All incoming resident students need a full meal plan. The only exceptions are below:
1) Students granted reasonable accommodations through Accessibility Services
2) University Heights students can have any of the full meal plans OR the Around the Block 75 plan -- Around the Block 25 is NOT an option.
3) Resident seniors can have the Around the Block 75
Are there meal plan options for commuter students?
Yes! While commuters can choose from any meal plan our most popular plans for commuters are the ‘Around the Block 75’ and ‘Around the Block 25’
I have a food allergy. Will there be options for me?
Yes! Simple Servings, our award-winning and newly refreshed resident dining option in McKinstry Dining Room and Kahl Campus Cafe provides safe and appetizing food choices for those with food allergies, gluten intolerance, and those who prefer simple foods. If you have dietary limitations beyond gluten, peanuts and tree nuts we are happy to accommodate you, please contact our General Manager, David Gaul, so we can ensure your needs are met. You may email David Gaul or stop by the campus dining office.
I plan to live on one campus but have classes on the other campus. Am I able to use my meal plan there?
Yes! All meal plans can be used in all locations on either our Albany campus or Troy campus
Billing/Payments FAQs
Where can I view my bill/student account?
Students can access their student account by logging into Self Service, clicking on the Student Finance option, and then continuing to the Student Accounts Payment Center.
Does Sage offer a payment plan?
Yes, we do. You can set up a payment plan in the Student Account Center accessed through Self Service.
Does the payment plan cost anything?
The cost to enroll in a payment plan is $45.
How can I view my Statement of Account?
Log into Self Service, click on the Student Finance option, and then continue into the Student Account Center where you can view your statement. Students can give access to parents/guardians/or a third party to view their account and make payments online.
How can I make a payment?
Once you are logged into the Student Account Center (via Student Finance), you can make a payment using your checking account information or credit card.
Financial Aid FAQs
When will I receive my financial aid package?
Financial aid packages will start going out the week of 12/5/2022. Students will receive a hard copy in the mail and also be able to view it within passport.sage.edu > Self Service > Financial Aid
What is Russell Sage College’s federal school code?
Our school code is 002810. If you have filed the FAFSA or plan on filing, make sure our school code is added. You will need to do this in order to receive a financial aid package.
What’s next after I receive my financial aid package?
Financial aid checklist, accept aid,
What is a federal authorization form?
Fill it out and email it to finaid@sage.edu
I’m in verification - what does that mean?
Verification can sound scary, but 1 in 3 students are randomly selected to verify what they submitted on their FAFSA. Reach out to your admission counselor or the financial aid office for help!
I’d like to submit a financial aid appeal. How does that process work?
To bring your appeal to the attention of the Appeals Committee, submit a New Student Financial Aid Appeal form along with any documentation that supports your appeal by email to: finaid@sage.edu with subject “New Student FA Appeal”.
The Committee responds to appeals within a reasonable period of time, generally within two weeks of receipt unless substantial documentation is required.
Class Schedule/Major FAQs
When will I register for my classes?
All new incoming students (i.e deposit has been paid) will have their first semester schedules made for them by our academic advising office. This will be based on your major and incoming credits.
Where can I view my schedule once it is available?
Once schedules are available, students who are enrolled and have already paid their deposit can view their schedules online – passport.sage.edu > Self Service > Student Planning
I don’t want to be in X class. How can I change it?
Students looking to request changes to their schedule should email academicadvising@sage.edu. Our Academic Advising team cannot guarantee that they will be able to make the requested changes due to program and general education requirements and course availability but they will do their best to accommodate.
X class is on my schedule, but I already took it for college credit
Have you sent in your official college transcripts and/or AP/IB scores on file? If not or if you are unsure, reach out to admission@sage.edu. Remember: Students need to receive a C- or higher to receive credit
If you’ve sent in those transcripts and/or scores, contact academicadvising@sage.edu to make the change
How do I request transcripts from a college or university that I’ve taken credits from?
Reach out to the college or university directly to request your transcript - most have an online link where students can request these. Have them sent directly to admission@sage.edu
How do I find out who my academic advisor is?
Your Faculty Advisor’s name and contact information is listed in your Self Service – Student Planning account. In Student Planning go to My Progress. In the My Progress At a Glance section click on the blue Show Program Notes link.
I want to switch my major. How can I do that?
Students can email admission@sage.edu or their admission counselor to change their major of program any time before the first day of classes. If this change is needed after classes have begun, the Office of Academic Advising (academicadvising@sage.edu) assists students with changing their major.
Miscellaneous
I currently have accommodations (I.E. IEP or 504 Plan). Where do I send that information?
You can find out more information regarding all of our accessibility services here. Feel free to e-mail that office directly with any questions or concerns at accessibility_services@sage.edu
My login information isn't working. What do I do?
Most of the time, this issue is an easy fix with a password reset! Head to passport.sage.edu > click ‘Forgot password’ > enter your Sage email and a reset link will be sent directly to your personal e-mail we have on file
If that does not fix the issue, you can reach out to our IT department at 244-4777
What is the best way to stay connected to other incoming students?
Join our community on ZeeMee! Download it free on Apple or Android. You will be able to connect with other accepted students, current students and admissions staff
Where/When can I learn about the different clubs/activities on campus?
There are a few ways!
Join us for an accepted student event in the Spring to hear more from Student Life about all that they have to offer
At the beginning of every semester, Student Life will put on a clubs and activities fair on each campus for students to browse around, learn about clubs, and sign up to get involved!
Check out more about how to get involved here!