Email: matt@rumbelow.net
Mobile: +61 412 510 941
Location: Seaton, South Australia
https://www.linkedin.com/in/mattrumbelow/
Personal Summary
I have extensive experience providing exceptional customer service and business development with close to 20 years across corporate and retail environments.
I have a proven track record with strategic sales and client relationship management, driving transformation by leveraging technical capability with my personal communication skills.
Key Skills
Customer Success & Advocacy: Building strong relationships, enhancing customer satisfaction, encouraging industry development, and driving product adoption.
Strategic Sales & Business Development: Spearheading growth initiatives, identifying market opportunities, and exceeding sales targets.
Presales & Solution Consulting: Preparing sales funnels, campaigns, conducting tailored product demonstrations, technical consultations, client relationships.
Communication & Presentation: Engaging stakeholders with clear, compelling presentations and proposals.
Training & Development: Leading technical workshops, webinars, and mentoring teams on software, technology and social media engagement.
Licences and Clearances
Responsible Service of Alcohol SITSS00071 Date Issued: 6/10/2025
SA Driver's Licence: H18157 (MR, R) Commercial
Working With Children Check – Reference 12332223 SRN 0101- 4440
Nationally Coordinated Criminal History Check - Reference No: 11116688-5725808
Australian Passport Holder (Current)
Associations & Initiatives
Bar and Canteen Volunteer, Jaguar Women's Soccer Club
Bar Manager, Flagstaff Hill Sports and Community Centre
Education
Bachelor of Architecture (Honours), University of South Australia
Graduated, Scotch College Adelaide
Selected Sales Experience
Civil Survey Solutions Pty Ltd
National Training Manager, Digital Engineering Advocate
2023-2024 (WFH)
Established and promoted national technical software training programs, increasing training participation by 35% within the first year.
Implemented and managed online platforms for booking, training delivery, inquiries, billing, travel, reporting, improving operational efficiency by 20%.
Hosted over 10 webinars on new technology for Civil and Vertical Construction, attracting 1,500+ views.
Master Builders of South Australia
Customer Success Manager, New Member Engagement
2022
Engaged and solicited with new members to promote and recommend training courses and prepared relevant material for trade licence assessments.
Initiated a regional roadshow series, re-engaging with over 200 local trade members and new businesses.
CR Kennedy Building Construction Division
National BIM Business Development - Building Construction
2017 - 2019
Spearheaded the sales and implementation of digital construction solutions, contributing to a 40% increase in revenue.
Trained over 100 clients on construction hardware and software, enhancing user adoption and satisfaction.
Selected Retail Experience
Hummer SA - Executive Limousines, Woodville
Commercial Driver
2025 - Present
Provide customer service and advice for trips and tours
Responsible service of alcohol, cleaning, stock refill and rotation
Officeworks, South Australia (Coles Group)
Business Machines Specialist
1996 - 1999
Provide customer service, demonstration, and cashier for product sales
Trained in Officeworks procedures / store manual / stock receiving
Metcash (Davids Pty Ltd) Campbells Cash & Carry
Storeman/Promotions/Merchandising/Facility Management
1991 - 1996
Goods receipt, stock fill, rotation, facing, forklift driving (expired)
Assist in promotional campaigns, construct end-display and promotions.