Frontline Help for RCPS STAFF

Frequently Asked Questions (From TEACHERS)

Teacher Question # 1

QUESTION: How can I access the Frontline District Catalog in order to sign up for PD sessions offered?

ANSWER: Log into Frontline then please follow these steps.

Click Activity Catalog > Division Catalog
Locate and click activity name (be sure to check the date range beside "Between" if you don't see the event)
Click blue Sign Up Now button

TIP: Can't remember if you've already signed up for an activity? Go to My Info > View in Progress. That page shows anything pending including also activities that may have passed but administrators have yet to mark complete which awards points. You can also find the activity in the catalog again and if you've signed up already, it will indicate that!

Teacher Question #2

QUESTION: I cannot find a particular inservice I'm looking for in the division catalog. What should I do?

ANSWER: When logged into your Frontline account, go to Activity Catalogs > Division Catalog. Scroll through the items. If you don't see the one you're looking for, please see the two tips at right related to searching the catalog.

Here's a VIDEO that walks you through the search process with tips for finding what you need.

Teacher Question #3

QUESTION: How can I add my own PD activities for my principal's approval to earn points?

ANSWER: Follow these steps:

Upload your evidence (certificate, transcript, etc.) using My Info > My File Library
- Tip: Take a picture of any paper-based evidence so you'll have a digital file to upload.
- Tip: Make sure file names are under 20 characters in length!
Submit it using Forms > Individual Professional Development Submission Form

Individual Professional Development Submission Form

Watch this VIDEO for step-by-step assistance.

Please note one minor change since recording this video. The form has been updated by Frontline to include a START and an END date. As described in the form, make both of these these dates the same and make them prior to today's date and you're fine! Recommendation: Use yesterday's date for the start and end date.

HAVE LOTS OF ITEMS TO SUBMIT?

To save time for both you and your principal, consider consolidating all your items into a list in a single Google doc and submit that to your principal versus submitting everything separately.

HERE'S HOW:

Step 1: Find a log form and directions here! (VIDEO: Access form and fill out sessions.)

Step 2: Put your evidence in Google Drive (VIDEO: Create a folder, upload items from computer, share with admin)

Step 3: Complete and upload the doc to Frontline (VIDEO: Export as JPG, upload file, submit Indiv Prof Dev Form)

Teacher Question #4

QUESTION: How do I know how many points I have accumulated in Frontline for my current recertification cycle?

ANSWER: Go to My Info > VDOE Licensure Renewal Hrs (New)

Find directions here on how to access and print a report to turn in to HR with all your points separated and subtotaled by licensure categories.

Watch this video to learn how to run this simple report.

Teacher Question #5

QUESTION: I have some items in the "Pending" and other sections and the points have not been awarded to me yet. What should I do?

ANSWER: Contact the instructor or administrator associated with that item and notify him/her of your pending approval. Points are only successfully moved to your portfolio total if they're marked "complete" by the PD leader for the session.

In some cases, administrators may simply miss a notification so contacting them is the first step.
If any of your requests fall in ANY of the categories pictured at right, your administrator needs to go back into Frontline and make sure that "Completed" is selected for you. Please communicate that request to him/her.
Administrators, please refer to the process shown in Principal Question #2 below for the specific steps needed to guarantee that points are successfully awarded to your staff.

Frequently Asked Questions (From PRINCIPALS)

Principal Question #1

QUESTION: How can I add my faculty meetings and other PD events to the Frontline District Catalog so teachers can get credit for participating?

ANSWER: Details are found at http://bit.ly/frontlinecatalog

Principal Question #2

QUESTION: How can I mark attendance and award credit to teachers who attend our building PD events?

ANSWER: See this demo video. Written directions are also found at http://bit.ly/frontlinecatalog

REMINDER: Principals and administrators, always check the user(s) then select COMPLETE as the indicator of completion. This is the ONLY choice that awards points to complete the process for the teacher.

Principal Question #3

QUESTION: Our inservice lasted longer than anticipated. How can I increase the number of credits for an inservice after it's been held?

ANSWER: There are two ways to handle this, both giving the same results.

Option 1: Change it in the form itself.

Activities > Enrollment Tools
Find the activity. You may need to adjust dates to be sure your activity's date (or end date) is in the range given.
Once you can see the activity, click its link.
Click the blue Edit Activity button.
Make your changes then click the Save button at the bottom.
When you go through the confirm attendance process, make sure the numbers are correct. They can be manually changed there, too.

Option 2: Change it when you're confirming attendance and awarding credit.

Activities > Enrollment Tools
Click the blue linked name of your session (Don’t see it? You may need to search for it if it’s not in the default date range Frontline sets.)
Click blue Confirm Attendance button
Note the roster of attendees (Note also here that you can also directly enroll people using the “Add Registrants to Roster” section.)
Click the blue Check All button below the list and all should turn yellow. (See someone who signed up but could not attend? Click checkbox beside name to deselect person before proceeding to next step.)
Note the hours and credits to be sure they’re correct. Those can be adjusted at this point.

7. Beside "Set Checked", pull down the menu and select the Credits-[Date] option (dates will vary) and enter manually the number you want to reassign to this activity.

8. Be sure to click Save to apply those changes.

9. Now, you can complete the process by making sure everyone is checked then using the Set Status option to Complete and clicking Save.

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