One of the great features of the new Help Ticket system is the ability to sign in with your Google account. If you are already signed into Gmail or Google drive in your browser, you will not need to enter your credentials again when clicking on the "Sign In with Google" button .
We would prefer that support tickets be entered via the web portal as it allows us to gather more information that can help us to quickly resolve issues. If you are having a technical issue that keeps you from accessing the web portal, you may enter a support ticket by simply emailing support@rlasd.net or leaving a message on the help ticket voicemail line at 717-244-6325 . Both of these services will automatically create a support ticket for your issue.