Law, public safety, corrections & security
Law, public safety, corrections & security
Core Skills
Negotiation - Bringing people together to solve differences
Persuasion - Talking people into changing their minds or their behavior
Social Perceptiveness - Understanding people's reactions
Active Listening - Listening to others, not interrupting, and asking good questions
Speaking - Talking to others
Critical Thinking - Thinking about the pros and cons of different ways to solve a problem
Writing - Writing things for co-workers or customers
Judgment & Decision Making - Thinking about the pros and cons of different options and picking the best one
Service Orientation - Looking for ways to help people
Coordination - Changing what is done based on other people's actions