Effective Date: June 8, 2026
Welcome to ChatOnAI ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application.
We may collect information that you voluntarily provide, including:
Messages and prompts you submit to the AI.
Files or images you upload for AI processing.
Feedback or support requests.
Email address (only if you contact us).
When you use the app, we may automatically collect:
Device model
Operating system version
App version
Language and region
Anonymous usage statistics
Crash reports
Performance diagnostics
We do not collect information that directly identifies you unless you voluntarily provide it.
We use the collected information to:
Provide AI-powered responses.
Improve app performance and reliability.
Maintain conversation history (if enabled).
Detect abuse, fraud, or misuse.
Respond to customer support requests.
Improve AI features and user experience.
Your prompts, uploaded content, and conversations may be securely processed by trusted third-party AI service providers to generate responses.
We recommend that you do not submit sensitive personal information such as:
Passwords
Banking information
Government-issued identification numbers
Medical records
Confidential business information
We may use analytics services to understand how users interact with the app.
Analytics may collect anonymous information such as:
App launches
Feature usage
Session duration
Crash reports
Device type
This information helps us improve the application.
If you purchase a premium subscription:
Payments are processed securely through Apple's App Store.
We do not receive or store your payment card information.
Subscription management is handled by Apple.
Conversation history may be stored locally on your device and, where applicable, securely in cloud services used to provide app functionality.
We retain information only for as long as necessary to provide our services or comply with legal obligations.
We use reasonable administrative, technical, and organizational safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic storage or internet transmission is completely secure.
ChatOnAI is not intended for children under the age of 13 (or the applicable minimum age in your jurisdiction).
We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us so we can remove it.
The app may use third-party services including:
AI processing providers
Analytics providers
Apple App Store services
Cloud infrastructure providers
These providers may process information only as necessary to provide their respective services.
Depending on your location, you may have rights to:
Access your information
Correct inaccurate information
Delete your information
Restrict processing
Request a copy of your data
Withdraw consent where applicable
To exercise these rights, please contact us.
You may delete your conversation history within the app.
If you wish to request deletion of any personal information we may hold, contact us using the information below.
Your information may be processed in countries other than your own. We take reasonable measures to ensure your information receives an appropriate level of protection.
We may update this Privacy Policy from time to time.
When changes are made, we will update the "Effective Date" above. Continued use of the app after changes become effective constitutes acceptance of the revised policy.
If you have any questions regarding this Privacy Policy, please contact us: https://sites.google.com/rexorainnovations.com/ai-chatbot-contact-us