ALL THE DEETS

FAQ'S.

Who is Press Pause for?

Press Pause is for women who want time to focus on themselves and their professional lives. You might own a business, work for an organization, or be considering a change. You don’t need to arrive with a polished introduction or a plan for your next chapter.

Can I come alone?

Absolutely. Many women attend on their own. You can book a Signature Single for your own bedroom or select one place in a Signature Double and let Kelly coordinate your roommate pairing.

Can I bring a friend?

Yes! Book a Signature Double together for $1,195 per person, or $2,390 for two. You can also book separately and provide each other’s names so we know you’re coming together.

What’s included in my registration?

Every retreat package includes:

• Three nights in your selected room category.

• Meals prepared by Chef Jen, from Thursday dinner through Sunday breakfast.

• Coffee, tea, and unlimited filtered drinking water.

• RE-DNA®, Kelly’s personal brand assessment.

• Your personalized Signature Trio guide and Signature Word.

• Personal brand and messaging sessions with Kelly.

• Ask Kelly Anything sessions, with dedicated time for attendee questions.

• A signed copy of RE-MARKABILITY Formula.

• Guided meditation with Janet.

• A professional portrait session with Annie, including two edited images.

• The option to participate in Annie’s fine art photography session.

• A four-course wine-pairing dinner.

• The luxe vision board experience, with all materials provided.

• A welcome bag.

• Our PJ party with a sundae bar and an optional movie in the theater.

Travel and transportation are your responsibility. Please bring your preferred beverages for the weekend; wine is included during the pairing dinner.

Do I need to know anything about RE-MARKABILITY®?

No. Kelly will introduce the framework and explain how to use your assessment results. Come curious, and we’ll take it from there.

Is there anything to complete before arrival?

Yes. You’ll complete RE-DNA® before the retreat, which takes approximately 30 minutes. We’ll send your access instructions and completion deadline so Kelly can prepare your personalized materials.

Will I receive a welcome packet before the retreat?

You’ll receive a detailed welcome email with directions, arrival and departure times, packing suggestions, and an overview of what to expect.

How do I get there?

Press Pause takes place at Spooner Lake Island Oasis in Spooner, Wisconsin. You can drive or fly into Minneapolis–Saint Paul International Airport or Chippewa Valley Regional Airport and arrange ground transportation.

Please coordinate your own travel. The property address and arrival instructions will be included in your welcome email.

What should I bring?

• Comfortable clothing for workshops and downtime.

• Your best pajamas or onesie for the PJ party. There’s a prize involved.

• Slippers or cozy socks, plus a lap blanket if you like.

• A swimsuit and towel for the hot tubs.

• An outfit you’d like to wear for your professional portraits.

• Outerwear and footwear appropriate for Wisconsin weather.

• A notebook and pen.

• Your preferred beverages, such as sparkling water, wine, cocktails, or juice.

A laptop or tablet is optional. Annie will bring costumes for the optional fine art photography sessions.

What are the room options?

Premium Suite: A private bedroom with a private bathroom.

Signature Single: A private bedroom with a shared bathroom.

Signature Double: A shared bedroom with separate beds and a shared bathroom.

Prices are per person for the complete three-night retreat package.

Can I choose my specific room?

You select your room category when booking. Kelly assigns individual rooms, and you’ll receive your room assignment and a property map upon arrival.

Room photographs show examples. Individual rooms, views, and bed arrangements vary.

How does roommate matching work?

If you purchase one place in a Signature Double without a friend, Kelly will coordinate your roommate pairing. If you’re booking with someone, provide her name when registering.

Shared rooms have separate beds, which may differ in size or style. Contact Kelly before booking if you have specific bed requirements.

What if I need a room without stairs?

Contact Kelly before booking to discuss stairs, bed access, or other room requirements. We’ll confirm whether a suitable room is available.

How do I pay?

Full payment is required at the time of booking. Your reservation button will take you to Stripe’s secure checkout.

Your payment may appear under RE-TOOL, Kelly’s company, which processes registrations for Press Pause.

What is the refund policy?

Cancellations made within 24 hours of booking are eligible for a refund, less a cancellation fee equal to 10% of your payment.

After 24 hours, all payments are non-refundable because of the property commitment and limited availability. Please review your dates and travel arrangements before booking.

Can my employer pay for this?

Press Pause includes personal branding and professional development sessions. Contact Kelly if you need a program overview or receipt to request employer support.

If you’re considering a business tax deduction, ask your tax professional which expenses qualify for your circumstances.

What if I have food restrictions?

Please tell us about dietary requirements when registering. If you have a food allergy or strict dietary restriction, contact Kelly before booking so Chef Jen can confirm what she can accommodate.

Are drinks included?

We provide coffee, tea, and unlimited filtered drinking water. Wine pairings are included with the four-course dinner.

Please bring any other beverages you’d like during the weekend, including sparkling water, wine, liquor, juice, and mixers.

Do I have to participate in everything?

You’re welcome to take time for yourself. We encourage you to attend Kelly’s personal brand sessions, while meditation and the evening activities are optional.

There is also open time built into the weekend so you can relax without missing a scheduled session.

What photography is offered?

Your professional portrait session includes two edited images.

Annie will also offer optional fine art photography sessions and bring costumes for anyone who wants to participate. We’ll share the fine art image and purchase details before you sign up for that session.

Can I contribute something to the welcome bags?

Yes. Attendees are welcome to contribute an item from their business for everyone’s welcome bag. Let Kelly know what you’d like to bring, and we’ll confirm quantities and instructions before arrival.

What if the weather is bad?

The retreat is planned around indoor experiences, so typical Wisconsin weather won’t interfere with the program. Hot tub use is optional and subject to conditions.

If severe weather affects travel or the event, Kelly will communicate directly with attendees. Please allow extra travel time when conditions warrant it.

What time should I arrive and depart?

Plan for a Thursday arrival and Sunday morning departure. We’ll provide confirmed check-in and checkout times in your welcome email.

Who do I contact with questions?

Email kelly@retoolmarketing.com before booking if there’s anything you’d like to discuss. Kelly can help you choose a room category and clarify what to expect.