Comprehensive solutions to after-hours phone needs.
Many senior care businesses carry the weight of being constantly on-call. The stresses of never-ending phone duty take a toll on business owners and staff members alike. Resonate can help.
Comprehensive solutions to after-hours phone needs.
Many senior care businesses carry the weight of being constantly on-call. The stresses of never-ending phone duty take a toll on business owners and staff members alike. Resonate can help.
Why choose Resonate?
The internet is full of call-center & answering-service options for handling after-hours phones. We know because we've tried many of them. Resonate exists because no other company has operators with industry-specific experience and know-how for handling the complex situations which arise in senior care every day. Other companies offer cheaper rates or custom conversation flowcharts, but none of them can match our experience, talent, and value.
Experience matters.
Senior care is a fascinating industry. To the outside observer, the industry may seem like nothing more than another kind of business. But those with experience know that senior care is a matter of the heart. Caring for the elderly and needy in our communities requires a soft hand and a listening ear -- neither of which fits into the call center model. At Resonate, we provide operators who have actual experience in the senior care field. Together, our staff has been connected to the industry for well over 20+ years. Many of us have worked as caregivers or in offices like yours. That's the kind of experience that can't be substituted.
Benefits of choosing Resonate include...
When you choose Resonate Professional Services, you can rest easy knowing that your company's after-hours phones are being closely monitored and that our professional staff is standing by, ready for each and every call. No matter the time, day or night, we pick up the phone.
We understand that every phone call plays into your reputation in your industry and community. That's why Resonate technicians operate with the highest levels of professionalism, courtesy, and friendliness. You can rest assured that your hard-earned reputation is in good hands.
The costs of paying staff to take after-hours phones add up quickly. Resonate's flat rates represent substantial cost savings over other options. You'll also save money by reducing staff turnover. Fewer after-hours responsibilities equates to happier employees who want to stick around.
If you would like to inquire about our services, please use the form on our Service Inquiry page, accessible using the navigation bar at the top-left of this website. All other inquiries, questions, and concerns may be sent to this email: support@resonate-ps.com.