🎯 Learning Outcomes

• • Define digital transformation and explain its importance.

  • Evaluate how digital ecosystems support innovation, scalability, and a competitive edge.

  • Develop a practical digital transformation roadmap

  • Understand leadership’s role in building a digital culture,

  • Use real-world case studies to identify success factors

  • Apply digital tools and data insights to improve customer experiences

  • Create sector-specific transformation strategies that align with business goals

  • Explore the impact of emerging technologies like AI and automation

  • Case Studies

  • DBS Bank – A Digital Transformation Journey Through GANDALF,

  • Amazon – Expanding into B2B with Customer-Centric Innovation,

  • Netflix – Redefining Entertainment Through Digital Streaming,

  • Tesla – Redefining the Auto Industry Through Digital Innovation