STILL helps you save family memories, remember the little things, and be more present.
For questions, technical issues, or feedback, email:
When reporting a problem, please include your iPhone model, iOS version, app version, and a short description of what happened. Screenshots are helpful, but please remove personal or sensitive information before sending them.
Use Remember something to record a voice memory or write a note. Use Capture the moment to save a photo or video. Tag family members to connect the memory to their profiles.
Open Memories to browse your calendar. Memories tagged to a family member also appear on that person’s profile calendar.
Open the memory or reminder and turn off Show on calendar. It remains available in Not on calendar in the Me tab for seven days. Open it and turn Show on calendar back on during that time to keep it.
Check that notifications are enabled in STILL’s Me tab. Then open your iPhone’s Settings → Notifications → STILL and allow notifications.
Focus modes and notification scheduling settings on your iPhone may also silence or delay alerts.
Check STILL’s microphone, camera, and photo permissions in your iPhone settings. Enable the permissions needed for the feature you want to use.
Close and reopen STILL, and check for an app update. If the issue continues, contact support.
Do not delete the app as a troubleshooting step. Deleting it can remove locally stored recordings and memories.
STILL stores memories locally on your device. Do not assume they are backed up or synchronized to another device. Deleting the app, losing the device, or replacing it without a suitable backup may result in lost content.
You can delete individual memories from their detail screens. To remove all data stored by STILL, open the Me tab and choose Delete my data. This cannot be undone within the app.