Check in and Check Out:
Effective June 1, 2026: Check-in time for overnight stay is 2:00 p.m. Check-out time is 12:00 noon the following day. There will be no adjustment in check out time if the guest checks in later than 2 p.m. Late check-out will be charged accordingly with extra charge. Guests who come in earlier than the designated check in time may stay at the resort waiting area at no additional cost.
Booking and Cancellation Policies:
Down Payment: A 50% down payment is required to secure and confirm any room reservation.
Mode of Payment: Our credit card terminal application is in process. Payment can be done via direct bank transfer, cash or Gcash. Balance amount must be paid on or before Check-in. Any incidental charges will be paid separately prior to Check-out. Checks are not accepted for payments.
Reservations for either an overnight stay or day tour must be canceled or rebooked at least fourteen (14) days prior to the intended check-in date at the resort. If reservations are cancelled within this period, Paraiso Hills will refund 50% of your down payment within three (3) banking days from your cancellation.
Cancellation: If you fail to cancel your reservation at least fourteen (14) days prior to your intended check-in date, Paraiso Hills shall forfeit your down payment.
Pet Policies:
Pet Friendly: Dogs and other pets are fully permitted throughout the resort grounds.
Owner Responsibilities: Guests must bring waste bags, clean up after their pets, and ensure they are supervised.
Outside Food and Corkage Policy:
Outside Food Permitted: Guests can bring cooked food or heavy meals subject to a fee of P150 per head.
Local Hard Drinks: Subject to a corkage fee of ₱200 per bottle.
Imported Hard Drinks: Subject to a corkage fee of ₱500 per bottle.
Soft Drinks: Charged a corkage fee of ₱300 per case.
Beer & Cases of Alcohol: Charged a corkage fee of ₱500 per case.
Cooking Restriction: The resort was fully renovated with it's own restaurant and cafe. To maintain each rooms' beauty, cooking is strictly prohibited. Snacks and dietary items are okay. Cooked food can be considered when the resort is booked exclusively and pre-arranged with the management. Exclusive booking is at least 30 guests during weekdays and at least 50 guests during weekends.
Resort Ground Rules:
Swimming: Swimming Pools: Open for guest use from 6:00 AM to 10:00 PM daily.
Child Policy: Kids aged 6 years old and below are free.