Frequently Asked Questions (FAQ)
How do I login to ParentVUE?
Click HERE to log into ParentVue. More information can be found on the ParentVUE district information page: https://www.rochester.k12.mi.us/about-us/departments/technology-services/family-technology-support/parentvue
If you need assistance logging into ParentVUE, please contact rcsvuehelp@rochester.k12.mi.us
How does my child use StudentVUE?
The quick tutorial shows students how to use StudentVUE to view their classes, grades, and assignment information. Link to StudentVUE overview video
Where can I find my child's login information?
Parents can obtain their child’s district login via ParentVUE. Students in grades 6-12 are able to change their own passwords and ParentVUE will only display the initial password. If you need assistance logging into ParentVUE, please contact rcsvuehelp@rochester.k12.mi.us.
For step-by-step video directions, please watch this video.
From a web browser:
After logging into ParentVUE, select your student from the top dropdown. Click on Student Info and scroll all the way to the bottom. you'll see a couple of fields that contain your student's login information.
From the ParentVUE App:
After logging into the ParentVUE App, select your student from the Student List. Choose Student Info. Click on Additional Information in the bottom right-hand corner and scroll all the way to the bottom.
How do I report an absence?
You can report your student's All-day absence via the browser or app version of ParentVUE for students in grades 6-12.
Instructions for Reporting Absences in ParentVUE
To report a late arrival, early dismissal, or partial day absence, call the Hart Attendance line - 248-726-4510
Where can I see my child's grades & missing assignments?
Parents can login to ParentVUE to view their child’s grades and assignments. If you need any assistance logging into ParentVUe, please contact rcsvuehelp@rochester.k12.mi.us. We also have guides available on RCS ParentVUE page. https://www.rochester.k12.mi.us/about-us/departments/technology-services/family-technology-support/parentvue
Who do I contact if my child needs technology support?
The quickest and easiest way to get TECHNICAL support is to fill out our support form: https://form.jotform.com/200796564319059
How does RCS support my child's social & emotional needs?
You can access Social Emotional Support resources and information by clicking HERE or call your child's counselor. Contact information is on the top of the counseling home page.
How do I keep up with what is happening at Hart?
You can always keep up to date with all things at Hart by checking out the Hart Headlines, which will be emailed every Friday. Hart Headlines